Brightandshine Reviews 

22
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TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Very friendly, amazing service and they do a great job and if they see things that need doing they do even if didn't ask They came twice, once for deep clean and a fortnight. Will book again.

Rated 5 out of 5 stars

Gareth + team installed a Chilli Penguin wood log burner nearly 3 years ago at my cottage near to Aberdyfi < faultless install and truly delighted with the log burner. We are considering buying a pr... See more

Rated 5 out of 5 stars

Was a little worried about ordering a Kamado Joe from here as it seemed way cheaper than eveyone else and I couldnt see any reviews anywhere. Anyway, I took the plunge and everything went smoothly. Th... See more

Rated 4 out of 5 stars

Great shop with great items, fantastic BBQ sauce. We bought our kamado from them and their prices are unbeatable. Since we found Bright and Shine we have been buying our flamers, charcoal, sauces fr... See more

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4.5

Excellent

TrustScore 4.5 out of 5

22 reviews

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Rated 5 out of 5 stars

Very friendly, amazing service

Very friendly, amazing service and they do a great job and if they see things that need doing they do even if didn't ask
They came twice, once for deep clean and a fortnight. Will book again.

14 January 2025
Unprompted review
Rated 5 out of 5 stars

We had our wood stove installed by…

We had our wood stove installed by Gareth & co & have had ongoing contact for various things & always been very happy with the work & service. A brilliant company to deal with , honest & professional

29 June 2023
Unprompted review
Rated 1 out of 5 stars

I ordered a Girse pizza oven

I ordered a Girse pizza oven, That was advertised on the website On the 6th June. I got a email to say that It was No longer in stock, And I would be sent a refund for £549.00 Which I still have not received...... 3 Weeks Later still waiting.

6 June 2023
Rated 5 out of 5 stars

Gareth + team installed a Chilli…

Gareth + team installed a Chilli Penguin wood log burner nearly 3 years ago at my cottage near to Aberdyfi < faultless install and truly delighted with the log burner.
We are considering buying a property in Llanidloes itself, a log burner will feature highly on my wish list .....where could we possibly go to arrange to get one installed? .......no need to guess!!

10 December 2022
Unprompted review
Rated 5 out of 5 stars

Highly rated

Delivered within 2 days of ordering, can't ask better than that when I put the order in late on in the day.
Friendly pleasant staff, I will definitely be ordering from them again.

14 December 2022
Rated 5 out of 5 stars

Excellent experience using these guys

Excellent experience using these guys. Slight issue with no UK power plug but the team sorted me out (not their fault but their suppliers).

They even sent me some different meat rubs to try. Thank you very much.

21 November 2022
Rated 5 out of 5 stars

Super Joe

I saw an advert offering a Kamado Joe for a great discounted price so I pounced on it. Five days later the said was delivered, let the cook begin!

23 October 2022
Rated 4 out of 5 stars

Great shop with great items

Great shop with great items, fantastic BBQ sauce. We bought our kamado from them and their prices are unbeatable. Since we found Bright and Shine we have been buying our flamers, charcoal, sauces from them. Very nice contact ... when they get back to you which can take a long time (like weeks) which is why I did not give them 5 stars.

15 September 2022
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Reply from Brightandshine

Thank you for your kind review Martine. We acknowledge we haven't been able to reply to customers as quickly as we would have liked in the recent past and would like to apologise for not keeping up to the standard we would have liked. We have remedied this by bringing in a new business manager and increasing staffing so our high service standards can resume.
Many Thanks,
Rachael

Rated 5 out of 5 stars

So far so good

So far so good. Very helpful when ordering as we needed a specific delivery date for my sons 30th birthday and they didn’t disappoint.

2 September 2022
Rated 5 out of 5 stars

Very quick and helpful service

Very quick and helpful service. Quality product at a good price

11 August 2022
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Reply from Brightandshine

Thank you for your kind review, we are so pleased you are happy with the products and service.

Rated 5 out of 5 stars

Hot, Hot, Hot!!!

Bright and Shine installed a Clock woodburning stove for us at our rural cottage, and from start to finish, nothing was too much trouble. When Gareth came out for the first assessment, he offered his professional advice, suggestions and help, and also identified a separate problem with our chimney, finding for us an appropriate expert to rectify that, before the stove could be installed. He also organised the scaffolding, so taking away many of the headaches of the job for the layperson. Every time I emailed him about the job, he always replied promptly, inspiring confidence that the works were in very safe hands.

Gareth, Tom and Graham were at the house for the installation of the stove. Nothing about our house is easy: access is tricky, down a narrow track, and you can’t park close to the front door; it’s an old place, where none of the walls or floors is quite true; it’s had a 100 years of DIY, leading to unexpected discoveries, like the mountain of decades-old soggy soot that had built up inside the chimney; added to everything, it rained heavily all morning. Despite all this and with each new challenge, the three guys remained constantly cheerful, and never let up for a minute. The end result looks fabulous, and it’s all thanks to Bright and Shine! I highly recommend this dedicated family-run company.

10 April 2022
Unprompted review

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