Bridgman Luxury Furniture Reviews 

1,243
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 234 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their friendly, knowledgeable, and helpful approach, providing excellent advice and making the buying process enjoyable without any pressure. Many people highlight the superb quality and durability of the products, with some noting they remain in excellent condition even after years of use, often exceeding expectations. The overall service, including efficient and professional delivery, is frequently praised, with teams often setting up furniture, removing packaging, and providing timely updates. However, some customers also noted occasional issues with the delivery service, such as missed appointments or forgotten small items.

What people talk about most

Product

Users describe positive interactions with product, consistently praising its superb quality and durability,... See more

Staff

People report positive experiences with staff, consistently praising their helpfulness, knowledge, and... See more

Quality

Clients share positive opinions on quality, with many reviewers consistently praising the superb and... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many praising the fast, professional, and... See more

Service

Customers had positive experiences with service, often describing it as excellent, professional, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

From start to finish we have nothing but praise. The staff at the Royal Tunbridge Wells store were friendly, helpful & knowledgeable & listened to our requirements. We received quotes before we got ho... See more

Company replied

Rated 5 out of 5 stars

We purchased 4 large loungers table and eight dining chairs and had them exported to South of France, where they have sat outside in very hot weather with very high UV and are left outside all year un... See more

Rated 5 out of 5 stars

Kate at the Cheltenham store was fantastic, nothing was too much trouble, she followed up on the order many times and checked we were happy. Excellent service and quality. Its about the best you ca... See more

Company replied

Rated 5 out of 5 stars

Our experience with Bridgmans has been first class. Visiting the Wilmslow store gave us the opportunity to see and try out the furniture in the flesh. We had excellent advice regarding the best chairs... See more

Company replied



Company details

  1. Furniture Store
  2. Garden
  3. Garden Center
  4. Garden Furniture Shop
  5. Outdoor Furniture Store
  6. Sofa Store

About Bridgman Luxury Furniture

Written by the company

The world's leading designers and suppliers of quality home & garden furniture. Spend more time enjoying your home & garden with comfortable, quality furniture. SHOP GARDEN SHOP HOME SHOP SOFAS ORDER a catalogue FIND A SHOWROOM

Bridgman Luxury Home & Garden Furniture

Written by the company

Family Run Business for Over 40 Years
Indulge in the handmade British luxury of Bridgman furniture and create special moments in your home and garden as you entertain and enjoy stress-free relaxation. Our collections of dining and lounging furniture have all been carefully crafted using quality materials that are not only low maintenance, but weatherproof. Our award-winning furniture has transformed spaces in the UK and beyond. Browse online today or visit one of our seven showrooms.
The UK's Only Fully Waterproof Cushions
With the development of our fully waterproof cushions, you no longer have to worry about stains, spillages or the erratic English weather. Whether it’s coffee or red wine, spillages just wipe straight off and are simple to clean. The fully waterproof cushions are exclusive to Bridgman and are made to specifically fit Bridgman home and garden furniture. Browse our fully waterproof cushion collections.
Extended Guarantees & Fast Delivery
With customer satisfaction at the top of our priority list, we offer extended guarantees of up to 10 years across our most popular ranges - giving you peace of mind at all times. And unlike many retailers often taking weeks on end to deliver, we hold vast stocks and offer fast, free delivery - allowing you to make the most of your new furniture as quickly as possible!

Fast, Free Delivery & 30 Day Money Back Guarantee

Enjoy fast-track premium delivery & guaranteed returns

Enjoy fast-track premium delivery & guaranteed returns
We offer fast and free delivery within days on all orders with our premium 1-man delivery service and we also offer a premium 2-man delivery service. We're confident that you will be happy with your purchase, but if that isn't the case, we offer a 30 day money back guarantee.

Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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4.9

All reviews

(1,243)

223 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Prompt efficient service

Prompt efficient service

28 March 2026
Bridgman Luxury Furniture logo

Reply from Bridgman Luxury Furniture

Hello John,

Thank you for your review!

We’re pleased to hear you experienced prompt and efficient service; that’s exactly what we strive to deliver. We really appreciate your feedback.

Warm wishes from The Bridgman Team.

Rated 5 out of 5 stars

Harry in Walton branch was extremely…

Harry in Walton branch was extremely helpful and made sure we were happy with what we were buying. He explained how the furniture lasts well over the years and needs little maintenance if we bring in during winter. We felt confident with our purchase as a result and really love our new Sun loungers!

19 April 2026
Unprompted review
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Reply from Bridgman Luxury Furniture

Dear Tracey,

Thank you for your lovely review!

We’re delighted to hear that Harry took such good care of you during your visit to our Walton showroom and helped you feel confident in your purchase. It’s great to know his advice on care and longevity was helpful, too.

Most importantly, we’re so pleased you love your new sun loungers; we hope you enjoy many relaxing moments on them!

Warm wishes from The Bridgman Team.

Rated 5 out of 5 stars

Great experience in Walton showroom

We visited the Walton showroom and had a first rate experience with Harry. Very professional service. Knowledgeable, helpful and polite, Harry was a pleasure to deal with and helped us find the write modular set-up for our garden. We have used Bridgeman before and will use them again.

28 March 2026
Unprompted review
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Reply from Bridgman Luxury Furniture

Good afternoon Jonathan,

Thank you for your great review!

We’re delighted to hear you had such a positive experience in our Walton showroom. Harry will be so pleased to know his professional, knowledgeable and helpful approach made a difference in helping you find the right modular set-up for your garden.

It’s wonderful to hear you’ve shopped with us before and plan to return again, we really appreciate your continued support.

We hope you enjoy your new furniture!

Warm wishes from The Bridgman Team.

Rated 5 out of 5 stars

Extremely happy with our furniture and the service provided

We’ve owned Bridgman garden furniture in the past so we knew of the quality. When visiting the Walton-On-Thames branch we met Harry who was extremely professional and helpful with our purchase and continued to help throughout the delivery process to ensure we were happy.

7 February 2026
Unprompted review
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Reply from Bridgman Luxury Furniture

Hello Olivia,

Thank you for your wonderful review and for your continued trust in Bridgman!

We’re so pleased to hear you’re happy with both your furniture and the service provided. It’s great to know Harry took such good care of you throughout your visit to our Walton-on-Thames showroom and continued to support you through the delivery process.

We’ll be sure to pass on your kind comments to him. We hope you enjoy your furniture for many years to come!

Warm wishes from The Bridgman Team.

Rated 5 out of 5 stars

Bruno was extremely helpful in setting…

Bruno was extremely helpful in setting up the furniture for us to review and guiding us through our options and purchase. Looking forward to delivery so we can enjoy our lovely furniture.

24 April 2026
Unprompted review
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Reply from Bridgman Luxury Furniture

Good morning Lucas,

Thank you for your lovely review!

We’re delighted to hear that Bruno was so helpful in setting everything up for you and guiding you through your options. It’s great to know you felt supported throughout the process.

We’re excited for your delivery too. We hope you enjoy your new furniture as much as you expect to!

Warm wishes from The Bridgman Team.

Rated 5 out of 5 stars

Wonderful experience

After looking for about 5 years for garden furniture. I walked into the Bridgemans Enfield showroom and saw the set-up of my dreams. I had done a lot of research on garden furniture over the years, and I knew their furniture was well-made. My main criteria were that it looked good and was comfortable. This ticked both boxes. Delivery was super quick as I was local. Paul was very helpful in the showroom. And talking to the customer service today was a breeze. Thank you.

22 April 2026
Unprompted review
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Reply from Bridgman Luxury Furniture

Hello Karen,

Thank you so much for your wonderful review!

After such a long search, we’re delighted to hear you found the perfect garden furniture with us, and that it ticked both the style and comfort boxes. That’s exactly what we aim for.

It’s great to know your visit to our Enfield showroom was a positive experience and that Paul was able to help you along the way. We’re also pleased that everything from delivery to customer service met your expectations.

We hope you enjoy your new setup for many years to come!

Warm wishes from The Bridgman Team.

Rated 5 out of 5 stars

Mr Nawaz was very helpful.

Mr Nawaz was very helpful when we visited his store in Walton on Thames. He spent time helping us to decide which furniture to buy and then completing the paper work. Despite a problem with one of the chairs purchased Mr Nawaz dealt with the replacement chair to be delivered to us in a very effective and efficient way.

9 April 2026
Unprompted review
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Reply from Bridgman Luxury Furniture

Dear John,

Thank you for your kind review!

We’re delighted to hear that Mr Nawaz provided such helpful and attentive service during your visit to our Walton-on-Thames showroom. It’s great to know he supported you through the decision-making process and paperwork.

We’re also pleased that the issue with your chair was resolved quickly and efficiently, we’ll be sure to pass on your feedback to him.

We hope you enjoy your furniture and thank you again for your support.

Warm wishes from The Bridgman Team.

Rated 5 out of 5 stars

Wow!

Wow, Bridgman were fantastic, paid for Marseille table and eight chairs on Sunday with delivery just a few days later. Edita was amazing with her advice on which set to purchase. So pleased, so comfortable, looks amazing. Huge thank you Edita.
Delivered by Pinnacle, also fantastic, no problem
by the two lads and it was quite a slope for them to take the furniture.
I will be back for other furniture.

23 April 2026
Unprompted review
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Reply from Bridgman Luxury Furniture

Dear Mrs Finden-Crofts,

Thank you so much for your fantastic review!

We’re delighted to hear how pleased you are with your Marseille table and chairs, and that everything from purchase to delivery went so smoothly. It’s great to know Edita was able to guide you to the perfect set, we’ll be sure to pass on your kind thanks to her.

We’re also really pleased to hear the delivery team took such good care, especially given the tricky access!

Thank you again for your support, we look forward to welcoming you back when you’re ready for your next piece of furniture.

Warm wishes from The Bridgman Team.

Rated 5 out of 5 stars

Ali delivered my lovely new garden…

Ali delivered my lovely new garden furniture today. So so pleased with it all and the service and delivery. Professional, friendly and tidy, put furniture exactly where I wanted it and took all packaging and rubbish away. Overjoyed with my new garden set up. Bridgman excellent as always. This is one of many sets I have purchased over the years from them.

23 April 2026
Unprompted review
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Reply from Bridgman Luxury Furniture

Dear Donna,

Thank you so much for your lovely review and for your continued loyalty to Bridgman. It really means a great deal to us.

We’re delighted to hear that you're pleased with your new garden furniture and that Ali provided a professional and friendly delivery experience. We’ll be sure to pass on your kind comments to him.

It’s wonderful to know you’re enjoying your new garden setup, and we truly appreciate your support over the years.

Warm wishes from The Bridgman Team.

Rated 5 out of 5 stars

It did exactly what it said on the…

It did exactly what it said on the tin....exceptional service

2 April 2026
Unprompted review
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Reply from Bridgman Luxury Furniture

Hi David,

Thank you for your kind words!

We’re so pleased to hear everything met your expectations and that you experienced exceptional service; that’s exactly what we aim for.

We really appreciate you taking the time to share your feedback.

Warm wishes from The Bridgman Team.

Rated 5 out of 5 stars

We bought the Monaco Garden Dining set…

We bought the Monaco Garden Dining set with 6 chairs for our larger patio, and liked it so much that we have now purchased the 4-seater version for our morning coffee and newspaper read. It is perfect. The chairs are so comfortable that we often forget that we should be getting on with our day. Harry was more than helpful with this and also advised when we also bought bags to keep the cushions in during the winter months. An excellent experience throughout.

26 March 2026
Unprompted review
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Reply from Bridgman Luxury Furniture

Hello Geoffrey,

Thank you so much for your wonderful review!

We’re delighted to hear how much you’re enjoying your Monaco Garden Dining sets. It’s great that you loved the 6-seater so much you came back for the 4-seater too. It sounds like the perfect setup for both entertaining and those relaxed morning moments.

We’ll be sure to pass your kind words on to Harry as well, he’ll be pleased to know his help made a difference, especially with finding the right storage solution for the cushions.

Wishing you many more comfortable and relaxing days in your garden!

Warm wishes from The Bridgman Team.

Rated 5 out of 5 stars

Garden furniture from Bridgman

We had a delivery of garden furniture from Bridgman and Ali and Isaac completed the task quickly and efficiently and removed all of the packaging etc. A very good service all round.

18 March 2026
Unprompted review
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Reply from Bridgman Luxury Furniture

Dear Susan,

Thank you for your lovely review! We're delighted to hear that Ali and Isaac provided such efficient service and took care of everything, including removing the packaging.

It’s great to know you were happy with the whole experience. We’ll be sure to pass your kind feedback on to them. We hope you enjoy your new garden furniture!

Warm wishes from The Bridgman Team.

Rated 5 out of 5 stars

Great company great product top quality…

Great company great product top quality and service just bought my second set my first set 10 years old still good

19 April 2026
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Reply from Bridgman Luxury Furniture

Good morning P. Eaton,

Thank you for your fantastic review! We're delighted to hear that you've returned to us for a second set, and that your first set is still going strong after 10 years, that’s exactly the level of quality and durability we strive for.

We truly appreciate your continued support and are so pleased you’re happy with both our products and service. We hope you enjoy your new set just as much for many years to come!

Warm wishes from The Bridgman Team.

Rated 5 out of 5 stars

Point of sale and after sale care is…

Point of sale and after sale care is second to none.
Beautiful well made, comfortable furniture.
Ally went to great personal lengths to sort out a little problem we had with varying colour of a couple of cushions.
Excellent care of customers

15 April 2026
Unprompted review
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Reply from Bridgman Luxury Furniture

Hello Nita,

Thank you so much for your wonderful review. We're delighted to hear that you were pleased with both our point of sale and aftercare service, as well as the quality and comfort of your furniture.

It’s especially great to know that Ali went the extra mile to resolve the issue with the cushions. We’re very proud of our team’s commitment to customer care, and your kind words will mean a lot to them.

Thank you again for your feedback, we hope you continue to enjoy your furniture for many years to come!

Warm wishes from The Bridgman Team.

Rated 4 out of 5 stars

Great outdoor furniture

Great outdoor furniture - expensive but we hope that it will last a long time. Very helpful staff - especially Harry Nawaz who spent a lot of time ensuring that we got what we wanted.

11 November 2025
Unprompted review
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Reply from Bridgman Luxury Furniture

Dear Michelle,

Thank you for your kind review! We're delighted to hear that you’re pleased with your outdoor furniture and appreciate your comments on its quality and longevity, we certainly design our pieces to stand the test of time.

It’s also wonderful to know that Harry Nawaz was able to support you so thoroughly and ensure you found exactly what you were looking for. We’ll be sure to pass on your kind words to him.

We hope you enjoy your furniture for many years to come!

Warm wishes from The Bridgman Team.

Rated 5 out of 5 stars

Kensington combines both a traditional as well as contemporary look

We were looking to replace our ancient teak furniture to compliment a recent kitchen extension - and having seen a Kensington Bridgman set in someone else's garden, I'm afraid nothing else we saw came close in terms of aesthetics, comfort & quality.

Having laid a fairly contemporary porcelain tiled patio to an otherwise traditional arts & drafts house, the Kensington set works in perfect harmony with the two; couldn't be more delighted.

Harry at the Walton On Thames show room was both professional & supportive and also made himself very available over what was a tricky Christmas period.

Delivery was timed entirely to our schedule several weeks later. Very happy; thank you :)

17 April 2026
Unprompted review
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Reply from Bridgman Luxury Furniture

Dear Corinne,

Thank you so much for your thoughtful and detailed review. We're delighted to hear how beautifully the Kensington set complements both your contemporary patio and traditional home, it sounds like a perfect match.

It’s wonderful to know that the aesthetics, comfort, and quality stood out to you, especially after such a thorough search. We’re also very pleased that Harry was able to support you throughout the process and be available during the busy Christmas period.

We’re glad the delivery worked seamlessly around your schedule and that you’re so happy with your purchase. Thank you again for your kind words. We hope you enjoy your furniture for many years to come!

Warm wishes from The Bridgman Team.

Rated 1 out of 5 stars

Awful customer service

I bought a £2600 daybed from the website 9 days ago. I get an email this morning saying "it's not in stock, but we have a damaged ex-display model available with a £200 discount, but there are no warranties or refunds".
No customer in their right mind would accept this. It is terrible customer service, and is a terrible offer for an expensive item. Very poor indeed.

15 April 2026
Unprompted review
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Reply from Bridgman Luxury Furniture

Hi Tim,

Thank you for your feedback, and we’re very sorry for the frustration and inconvenience this situation has caused.

We did attempt to contact you last week regarding the stock issue; however, due to a technical problem on our end, our emails were unfortunately not being sent. This was only resolved recently, which is why you received the update later than intended. We completely understand how disappointing this must have been.

As the daybed available was an ex-display model, it would not have come with a warranty, and while we offered a £300 partial refund to reflect the imperfections, we were unfortunately unable to meet your request for a 50% discount, and we appreciate that this was not suitable for you.

Your order has now been fully refunded, and you should receive this within 3–5 working days.

Once again, please accept our sincere apologies for the inconvenience caused, and thank you for bringing this to our attention.

Warm wishes from The Bridgman Team.

Rated 4 out of 5 stars

My order has been completed

My order has not been completed and I've been unable to get a delivery date. Waiting for over a week for an update.

Final part of order satisfactorily delivered on 15th April. Apart from the lack of delivery schedule update, I'm happy with the product and service.

28 March 2026
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Reply from Bridgman Luxury Furniture

Hello Edward,

Thank you for your feedback, and we’re very sorry for the delay and lack of communication you experienced.

At the time of your order, the parasol was on pre-order, which meant we were unable to complete the shipment straight away. We completely understand how frustrating the wait must have been, especially without a clear delivery date.

We did respond to your email on Monday to confirm that your parasol would be delivered today via FedEx, and we hope it has now arrived safely.

Thank you for your patience, and please don’t hesitate to get in touch if there’s anything further we can assist you with.

Warm wishes from The Bridgman Team.

Rated 5 out of 5 stars

Exceptional Quality and First-Class Service from Bridgman

I recently set out to replace our outdoor sofa set with a new dining set and came across Bridgman. I was immediately impressed by their commitment to quality, design, durability, and overall customer experience.

After calling for more information about the all-seasons collections, I was advised to consider the Kensington dining set by Edita. It ticked all the boxes for what I was looking for, and after speaking with Edita, I felt confident I was making the right choice.

The delivery exceeded expectations-it arrived within just two days. Ali, Issac, and Alain handled everything professionally: they unpacked the furniture, removed all packaging, and even helped experiment with different layouts until we found the perfect fit for our garden.

I’m absolutely delighted with both the furniture and the outstanding level of customer service I received.

10 April 2026
Unprompted review
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Reply from Bridgman Luxury Furniture

Dear Bridgman Customer,

Thank you so much for your detailed and thoughtful review. We're delighted to hear that your experience with us, from initial enquiry through to delivery, met your expectations so well.

It’s wonderful to know that Edita was able to guide you towards the perfect Kensington dining set and give you the confidence in your choice. We’re also especially pleased that your delivery experience stood out, and that Ali, Issac, and Alain took such great care in setting everything up and ensuring it was just right for your space.

Your kind words about our quality, design, and customer service truly mean a lot to us. We hope you enjoy many special moments with your new dining set for years to come!

Warm wishes from The Bridgman Team.

Rated 5 out of 5 stars

Good service for outdoor seating & coffee table

Harry went out of his way to give us a very good service and followed up on everything we asked (regarding covers etc for the furniture). We bought a large outdoor seating & coffee table display.

3 January 2026
Unprompted review
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Reply from Bridgman Luxury Furniture

Good morning Perry,

Thank you for your lovely review! We're delighted to hear that Harry provided such attentive service and went the extra mile to help with all your queries, including the furniture covers.

It’s wonderful to know you chose one of our large outdoor seating and coffee table sets, and we hope it brings you many enjoyable moments. We’ll be sure to pass your kind feedback on to Harry!

Warm wishes from The Bridgman Team.

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