From start to finish we have nothing but praise. The staff at the Royal Tunbridge Wells store were friendly, helpful & knowledgeable & listened to our requirements. We received quotes before we got ho... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Our experience with Bridgmans has been first class. Visiting the Wilmslow store gave us the opportunity to see and try out the furniture in the flesh. We had excellent advice regarding the best chairs... See more
Company replied
Visited Cheltenham store after first checking if it had Bordeaux on display ( as we live an hour away). Elee was so friendly on phone & told me the best place to park & how to find the store. On ar... See more
Company replied
We purchased new garden furniture from Bridgman in April. We met Bruno at the Enfield showroom who was very helpful in guiding us in our selection and delivered great customer service throughout... See more
Company replied
Company details
About Bridgman Luxury Furniture
Written by the company
The world's leading designers and suppliers of quality home & garden furniture. Spend more time enjoying your home & garden with comfortable, quality furniture.
SHOP GARDEN
SHOP HOME
SHOP SOFAS
ORDER a catalogue
FIND A SHOWROOM
Bridgman Luxury Home & Garden Furniture
Written by the company
- Family Run Business for Over 40 Years
- Indulge in the handmade British luxury of Bridgman furniture and create special moments in your home and garden as you entertain and enjoy stress-free relaxation. Our collections of dining and lounging furniture have all been carefully crafted using quality materials that are not only low maintenance, but weatherproof. Our award-winning furniture has transformed spaces in the UK and beyond. Browse online today or visit one of our seven showrooms.
- The UK's Only Fully Waterproof Cushions
- With the development of our fully waterproof cushions, you no longer have to worry about stains, spillages or the erratic English weather. Whether it’s coffee or red wine, spillages just wipe straight off and are simple to clean. The fully waterproof cushions are exclusive to Bridgman and are made to specifically fit Bridgman home and garden furniture. Browse our fully waterproof cushion collections.
- Extended Guarantees & Fast Delivery
- With customer satisfaction at the top of our priority list, we offer extended guarantees of up to 10 years across our most popular ranges - giving you peace of mind at all times. And unlike many retailers often taking weeks on end to deliver, we hold vast stocks and offer fast, free delivery - allowing you to make the most of your new furniture as quickly as possible!
Fast, Free Delivery & 30 Day Money Back Guarantee
Enjoy fast-track premium delivery & guaranteed returns
We offer fast and free delivery within days on all orders with our premium 1-man delivery service and we also offer a premium 2-man delivery service. We're confident that you will be happy with your purchase, but if that isn't the case, we offer a 30 day money back guarantee.
Contact info
88 Lockfield Avenue, EN3 7PX, Enfield, United Kingdom
- 0208 804 7474
- sales@bridgman.co.uk
- bridgman.co.uk
4.9
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Welcomed by Kate when we went to view…
Welcomed by Kate when we went to view outdoor furniture
Really appreciated her guidance, depth of product knowledge & patience!
We live on the coast, so had lots of questions regarding suitability etc
Now looking forward to receiving our order
Thanks again Kate
Looking forward to receiving
3 June 2026
Unprompted review
Reply from Bridgman Luxury Furniture
Thank you for your lovely review.
We're delighted to hear that Kate made you feel welcome and was able to help with her product knowledge and guidance. We'll be sure to pass on your kind words to her.
Thank you for choosing Bridgman. We hope you love your new furniture when it arrives.
Kind regards,
The Bridgman Team
Great customer service
Harry in Walton was really helpful despite my numerous return visits to be sure!
21 May 2026
Unprompted review
Reply from Bridgman Luxury Furniture
Thank you for your kind review.
We're delighted to hear that Harry at our Walton showroom was so helpful throughout your decision-making process. We'll be sure to pass on your feedback to him.
Thank you for choosing Bridgman, and we hope you enjoy your new furniture.
Kind regards,
The Bridgman Team
Customer service from Bridgman was…
Customer service from Bridgman was excellent. However the delivery company claimed that they tried to deliver and sent a photo as proof.
However the photo was not my house and therefore and proof the delivery driver was lying.
23 May 2026
Reply from Bridgman Luxury Furniture
Thank you for your review and for your kind words about the customer service you received from Bridgman.
We're sorry to hear about the issue with the delivery attempt and understand your frustration. This is not the standard of service we expect from our delivery partners, and we appreciate you bringing it to our attention. We will share your feedback with the delivery company to help prevent this from happening again.
Thank you for choosing Bridgman, and we hope you're enjoying your furniture.
Kind regards,
The Bridgman Team
Great service thank you
Paul was a great help when I was choosing the best option of cushion box for my needs. Great communication form order to delivery by Alan, who was equally as helpful and efficient. I’m delighted with the product :)
1 June 2026
Unprompted review
Reply from Bridgman Luxury Furniture
Thank you for your wonderful review.
We're delighted to hear that Paul was able to help you find the perfect cushion box for your needs and that Alan provided excellent communication and service throughout the delivery process. We'll be sure to pass on your kind words to them both.
We're thrilled that you're delighted with your purchase. Thank you for choosing Bridgman.
Kind regards,
The Bridgman Team
Harry delivers complete customer service .
Harry the person we met at your store in Walton was simply tip top , he let us look around the store which was beautifully presented and when we asked for help, he listened to our thoughts , ideas and concerns. Afterwards he showed us exactly what met our needs but exceeded what we thought was possible. We then agreed everything, paid and them within the month , out furniture was delivered unpacked and we were using it that evening .
We could not be happier . Well done Harry!!
19 April 2026
Unprompted review
Reply from Bridgman Luxury Furniture
Thank you for your wonderful review.
We're delighted to hear that Harry provided such an excellent experience at our Walton showroom. We'll be sure to pass on your kind words to Harry.
It's fantastic to know that everything from your showroom visit through to delivery went smoothly and that you're so pleased with your new furniture.
Thank you for choosing Bridgman.
Kind regards,
The Bridgman Team
A very professional quotation and ordering service
A very professional quotation and ordering service - special thanks to Bruno Harris for his quick and professional handling of our deliberations and order.
29 May 2026
Unprompted review
Reply from Bridgman Luxury Furniture
Thank you for your kind review.
We're delighted to hear that you found the quotation and ordering process professional and efficient. We'll be sure to pass on your thanks to Bruno.
Thank you for choosing Bridgman.
Kind regards,
The Bridgman Team
Bridgman luxury furniture
We recently purchased an outdoor sofa for our roof deck and had a really great experience.
From the moment we arrived, Harry made us feel genuinely warm and welcome. He was friendly and approachable without ever being pushy, which made the whole experience relaxed and enjoyable.
Harry’s knowledge of the products really stood out. He answered all of our questions clearly, explained the different options available, and gave us real confidence that we were choosing the right sofa for our space.
Overall, excellent customer service from start to finish. Harry made the process easy and enjoyable, and we’re really looking forward to enjoying our new outdoor sofa on the roof deck. We’d definitely recommend and really appreciated Harry’s help.
29 May 2026
Unprompted review
Reply from Bridgman Luxury Furniture
Hello Paul,
Thank you so much for your wonderful review. We’re delighted to hear that you had such a positive experience purchasing your outdoor sofa and that Harry made you feel welcome from the moment you arrived.
It’s fantastic to know that Harry’s friendly, knowledgeable, and no-pressure approach helped make the process both easy and enjoyable. We’re especially pleased that he was able to answer your questions and give you confidence that you were choosing the perfect sofa for your roof deck.
We’ll be sure to pass your kind comments on to Harry, who will be thrilled to hear them. Thank you again for choosing Bridgman and for your recommendation. We hope you enjoy many relaxing moments on your roof deck with your new outdoor sofa.
Warm wishes from The Bridgman Team.
Exception Quality Garden Furniture and Excellent Service from Edita
I have previously bought from Bridgman and had the pleasure of being looked after by Edita, what a lovely lady, helpful, patient and very knowledgeable and should I buy again I would definitely request assistance from her. She went out of her way to help. So a big thank you Edita, she is an absolute asset to the Bridgman Team.
22 May 2026
Unprompted review
Reply from Bridgman Luxury Furniture
Good morning Susie,
Thank you so much for your wonderful review and for your continued support of Bridgman. We’re delighted to hear that Edita provided such helpful, patient, and knowledgeable service throughout your experience.
It’s fantastic to know that she went above and beyond to assist you, and we’ll be sure to pass your kind comments on to her. She will be thrilled to hear them.
Thank you again for your lovely feedback. We truly appreciate your recommendation and look forward to welcoming you back to Bridgman in the future.
Warm wishes from The Bridgman Team.
Marseille 8+2 seater dinning set
we have now had our first gathering using our new Bridgman Marseille 8+2 seater dinning set and we are very happy with our choice. Harry at the Walton-on-Thames showroom helped us find a dinning set that worked for the amount of space we had and the delivery team did an excellent job putting all the furniture together on site and taking all the packaging away. Excellent level of customer service all round.
5 May 2026
Unprompted review
Reply from Bridgman Luxury Furniture
Dear Mr Basil,
Thank you so much for your wonderful review.
We’re delighted to hear that you’re so pleased with your Marseille dining set and that your first gathering was such a success.
It’s fantastic to know that Harry at our Walton-on-Thames showroom helped you find the perfect set for your space, and that our delivery team provided such excellent service with the installation and packaging removal.
We truly appreciate your kind feedback about the customer service you received throughout the process. Thank you again for choosing Bridgman, and we hope you enjoy many more wonderful gatherings around your new furniture.
Warm wishes from The Bridgman Team.
Helpful friendly staff in the store
Helpful friendly staff in the store, arrived when it said that it would, delivery man was helpful and polite.
Product was excellent quality, exactly what I wanted.
26 May 2026
Reply from Bridgman Luxury Furniture
Hello Barbara,
Thank you for your wonderful review.
We’re delighted to hear that you had such a positive experience with our friendly and helpful store team, as well as our delivery service.
It’s fantastic to know that your furniture arrived as expected and that you’re so pleased with the quality of the product. We truly appreciate your support and hope you enjoy your new furniture for many years to come.
Warm wishes from The Bridgman Team.
Reply from Bridgman Luxury Furniture
Dear Sophie,
Thank you for your lovely review. We’re delighted to hear that you’re pleased with the quality of our products, the delivery service, and the quick follow-up from our team.
Your kind feedback is greatly appreciated. Thank you again for choosing Bridgman.
Warm wishes from The Bridgman Team.
Amazing Harry
Wonderful assistance from Harry in Walton on Thames. Knowledgable, helpful and patient to my changing my mind serveral times! Nothing was too much trouble.
Furniture arrived and delivery was excellent. All communications great. Taking away rubbish and setting up all perfect.
Harry even called to check we were happy with items. I was hesitant to mention a small mark on a cushion, but Harry sorted it straight away and it was replaced. Amazing service. I have told all my friends and wouldnt hesitate to buy more. Super quality and fab styling. Enormous thanks Harry.
24 May 2026
Unprompted review
Reply from Bridgman Luxury Furniture
Dear Charlotte,
Thank you so much for your wonderful and detailed review. We’re absolutely delighted to hear about your positive experience with Harry and the team at our Walton-on-Thames showroom.
It’s fantastic to know that Harry’s knowledge, patience, and dedication helped you feel confident throughout the process, even with a few changes along the way! We’re also so pleased that the delivery, communication, setup, and aftercare all met your expectations.
Customer satisfaction is incredibly important to us, so we’re especially glad that the cushion replacement was resolved quickly and smoothly for you. Your kind recommendation to friends means a great deal, and we truly appreciate your support.
Thank you again for choosing Bridgman. We hope you enjoy your beautiful furniture for many years to come.
Warm wishes from The Bridgman Team.
Satisfied customer
Emma was super knowledgeable and we appreciated her friendly, no-pressure but honest talking approach.
17 May 2026
Reply from Bridgman Luxury Furniture
Good afternoon Laura,
Thank you for your lovely review.
We’re delighted to hear that Emma’s knowledge and friendly, honest approach made your experience such a positive one.
We pride ourselves on providing helpful, no-pressure service, so it’s wonderful to know you appreciated Emma’s support. Thank you again for choosing Bridgman.
Warm wishes from The Bridgman Team.
A big thanks to Emma for her help, guidance and amazing service
Emma was really helpful in helping us choose our new garden furniture which we absolutely love.
Her attention to detail made sure we got exactly what we wanted.
Big thanks to Emma for all her help and follow up.
15 April 2026
Unprompted review
Reply from Bridgman Luxury Furniture
Dear Bridgman Customer,
Thank you so much for your lovely review.
We’re delighted to hear that you absolutely love your new garden furniture and that Emma was able to help guide you through the process so smoothly.
It’s wonderful to know that her attention to detail and follow-up support ensured you got exactly what you wanted. We’ll be sure to pass your kind comments on to Emma, she will be thrilled to hear them.
Thank you again for choosing Bridgman, and we hope you enjoy your beautiful outdoor furniture for many years to come.
Warm wishes from The Bridgman Team.
Excellent Company Great Furniture
We purchased our Paris Collection garden furniture for our decking a few weeks ago. We were a bit nervous about purchasing it without trying it first but Bruno Harris shared images of the furniture via video link and he said he had same furniture and was very comfortable. We can definitely say we are so pleased with it super comfy easy to keep clean and looks lovely with the waterproof scatter cushions. One of the pieces was damaged but Bruno and customer services sorted a replacement and arrived a few days later
Would definitely recommend Bridgman great company and Bruno is an asset to your sales team. Thank you Bridgman for a great service and great furniture
14 April 2026
Unprompted review
Reply from Bridgman Luxury Furniture
Hello Linda,
Thank you so much for your wonderful review.
We’re delighted to hear how pleased you are with your Paris Collection furniture and that it has proved to be both comfortable and practical for your decking area.
It’s fantastic to know that Bruno was able to help you feel confident in your choice by sharing additional images and advice before your purchase. We’re also very pleased that the replacement for the damaged piece was resolved quickly and smoothly by Bruno and our customer service team.
Your recommendation means a great deal to us, and we’ll be sure to pass your kind comments on to Bruno; he will be thrilled to hear them.
Thank you again for choosing Bridgman, and we hope you enjoy your beautiful furniture for many years to come.
Warm wishes from The Bridgman Team.
Excellent service yet again from the Bridgman team.
Prompt and personal service from a knowledgeable and extremely helpful member of the Bridgman team. Bruno sent us a WhatsApp message out of showroom hours after I requested a brochure. He then supported us through the whole process by identifying our original Bridgman set from a photo I sent and giving us valuable feedback to the many queries we sent him over the next few days. Bruno guided us to the point of order despite not being able to visit the showroom. Exceptional service from a company we have come to trust over the years.
23 May 2026
Unprompted review
Reply from Bridgman Luxury Furniture
Hi Mrs Anne Wing,
Thank you so much for your wonderful review and for your continued trust in Bridgman over the years.
We’re absolutely delighted to hear about the exceptional service Bruno provided throughout your experience.
It’s fantastic to know that his knowledge, responsiveness, and personal support helped make the process smooth and enjoyable, even without a showroom visit. Identifying your original set from a photo and guiding you through your options is exactly the kind of dedicated service we strive to provide.
We’ll be sure to pass your kind comments on to Bruno and the wider team.
Thank you again for your support, and we hope you enjoy your new furniture for many years to come.
Warm wishes from The Bridgman Team.
Kensington dining armchairs
My beautiful Kensington dining armchairs are a wonderful investment. They may be expensive but they’re worth it! Cheaper chairs just aren’t a patch on them.
23 April 2026
Reply from Bridgman Luxury Furniture
Hello Kathryn,
Thank you for your wonderful review. We’re delighted to hear how much you love your Kensington dining armchairs and that you feel they’ve been a worthwhile investment.
We take great pride in the quality, comfort, and craftsmanship of our furniture, so it’s fantastic to know the chairs have exceeded your expectations.
Thank you again for your support, and we hope you enjoy them for many years to come.
Warm wishes from The Bridgman Team.
Reply from Bridgman Luxury Furniture
Dear Bridgman Customer,
Thank you for your review.
We’re delighted to hear that you received excellent service. Your kind feedback is greatly appreciated, and we thank you for choosing Bridgman.
Warm wishes from The Bridgman Team.
I love my Bridgman outdoor suite
I love my Bridgman outdoor suite, the quality of the Kensington furniture is top notch, Bruno Harris the Bridgman team member we dealt with helped us choose the perfect garden furniture for us, he was extremely helpful and I have been impressed with the service I received, from ordering to delivery it was outstanding.
22 May 2026
Unprompted review
Reply from Bridgman Luxury Furniture
Hello Paula,
Thank you so much for your wonderful review.
We’re delighted to hear how much you love your Bridgman outdoor suite and that you’re so pleased with the quality of the Kensington furniture.
It’s fantastic to know that Bruno provided such helpful guidance in choosing the perfect garden furniture for your space, and that you were impressed with the service from ordering right through to delivery. We’ll be sure to pass on your kind comments to Bruno and the wider team.
Thank you again for your support, and we hope you enjoy your beautiful outdoor furniture for many years to come.
Warm wishes from The Bridgman Team.
Excellent furniture and service
We are delighted with our Kensington table and chairs. Krystal was super helpful throughout including meeting us at the Enfield store for a viewing. The delivery was efficient and Ali and Alain ensured we were totally happy before leaving
1 May 2026
Unprompted review
Reply from Bridgman Luxury Furniture
Dear Julie,
Thank you for your wonderful review.
We’re delighted to hear that you are so pleased with your Kensington table and chairs. It’s fantastic to know that Krystel was able to support you throughout your journey, including arranging your viewing at our Enfield store.
We’re also very pleased to hear that Ali and Alain provided an efficient delivery service and ensured everything was perfect before leaving. We’ll be sure to pass on your kind comments to the whole team.
Thank you again for choosing Bridgman, and we hope you enjoy your new furniture for many years to come.
Warm wishes from The Bridgman Team.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.