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Bridgestone Australia Reviews 26,348

•
TrustScore 5 out of 5

4.9

Tire Shop
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Review summary

Created with AI, based on recent reviews

Considering 2,846 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and friendly demeanor, often going above and beyond to assist with vehicle needs. The service provided is frequently described as efficient, prompt, and reliable, with many appreciating the clear communication and quick turnaround times for jobs like tyre replacements and wheel alignments. Reviewers also highlight the competitive pricing and the quality of the products, noting that the tyres and services offer great value and improve vehicle performance. However, some people mentioned issues with misleading information regarding services and pricing, leading to unexpected additional charges. There were also instances of disorganization, communication breakdowns, and concerns about the quality of work, such as improper repairs or delays without notification. A few customers expressed dissatisfaction with certain staff members' attitudes and perceived unfair pricing for specific services.

What people talk about most

Service

Reviewers mention positive feedback about service, often highlighting friendly, professional, and efficient... See more

Staff

Users describe positive interactions with staff, often highlighting their friendliness, helpfulness, and... See more

Product

Customers had positive experiences with product, with many reviewers expressing satisfaction with the quality... See more

Customer service

People report positive experiences with customer service, highlighting fantastic service, helpful attitudes,... See more

Price

Consumers find price to be positive, with many reviewers reporting good, great, and very competitive prices... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Took my Mercedes to Victoria Point to investigate a clunk noise when turning full left or right at slow speeds. It was obviously not an easy fault to identify but the guys didn't give up and kept work... See more

Rated 5 out of 5 stars

From the first greeting from the female team member right through the service was friendly and efficient. She identified clear safety issues not only with the tyre I had identified but with three othe... See more

Rated 5 out of 5 stars

The team at South Morang Bridgestone are always there to listen, to do anything and everything that is best for your vehicle, bank and peace of mind. No question they can't answer always going above... See more

Rated 5 out of 5 stars

Went in for new tyres, where a wheel alignment was also carried out. While doing that, they sent through a short video of how everything looked on the underside of the car, which highlighted a couple... See more

Company details

  1. #1 of 4 best companies in Tire Shop
  2. #1 of 2 best companies in Auto Repair Shop
  3. #1 of 2 best companies in Car Service
  4. #1 of 3 best companies in Mechanic
  5. #1 of 2 best companies in Oil Change Service
  6. #1 of 1 best companies in Wheel Alignment Service

Written by the company

The Bridgestone brand has a global reputation as the tyre industry market leader, renowned for producing quality products and being at the forefront of technology, innovation and continuous improvement. Bridgestone Stocks an Extensive Range of Tyres, Including Car, 4x4 and Truck Tyres. Find Your Nearest Dealer For Tyre Prices and Car Repair Services. Bridgestone Australia Ltd. Group (BSAL) maintains this reputation with a long-held tradition of excellence supported by a commitment to offering the highest quality products and services.

Bridgestone Manufacturer's Warranty

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Contact info

Promotion box for Bridgestone Australia

Australia’s Most Trusted Tyre Brand

High quality, safe and innovative tyres to keep you safe on the road

4.9

Excellent

TrustScore 5 out of 5

26K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 96% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Professional all the way

Attention and guidance in my initial phone call.
Clear quote followed
Courtesy and good humour in follow up. The job was done, tyres cleaned, car ready and invoice as quoted.
Bryan was competent, reassuring and professional.

24 February 2026
Rated 4 out of 5 stars

Friendly informative staff

Friendly informative staff. Explained everything in layman’s terms. Easy to understand.

9 February 2026
Bridgestone Australia logo

Reply from Bridgestone Australia

Hi Herman. We appreciate your kind words. See you next time.

Rated 5 out of 5 stars

Had two tyres replaced

Had two tyres replaced, very good advice on the best tyres for my car,
Rotation and alignment included with tyre price and gave me a discount on top of that.

24 February 2026
Rated 5 out of 5 stars

New tyres

Great service including landing the tyres of my choice and fitting in a timely fashion

Highly recommended

24 February 2026
Rated 4 out of 5 stars

Steve at Greenway was very helpful on…

Steve at Greenway was very helpful on the phone, and his customer service in store was great.

23 February 2026
Bridgestone Australia logo

Reply from Bridgestone Australia

Hi Liz. We appreciate you sharing your experience. Have a great day.

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