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Brick Store Reviews 50

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TrustScore 4.5 out of 5

4.7

Children's Toys Store
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Rated 5 out of 5 stars

Super fast service! I ordered yesterday and it arrived (in a different city) this morning. I have used BrickStore several times and will continue to recommend to others due to excellent customer ser... See more

Company replied

Rated 5 out of 5 stars

I’ve had great experience shopping with Brick Store. Shipping has been reasonably priced and fast, and orders have always been accurate. Best of all they are competitively priced, I always get good de... See more

Rated 5 out of 5 stars

BrickStore the home of greatness!!! I never have an issue with BrickStore. Just got the new Lego Star Wars Helmets (Mando and Luke Skywalker). The price was cheaper than anywhere else, had a spec... See more

Rated 5 out of 5 stars

I've ordered a few sets through these guys. I really liked the selection of sets, which was great. Being local the shipping was fast and cheap too, and their picking/packing was really quick. The conf... See more

Company details

  1. Children's Toys Store

Written by the company

Brick Store is an authorised retailer of LEGO sets in New Zealand. Shop our full range and enjoy free shipping on orders over $99.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

50 reviews

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Rated 5 out of 5 stars

Lego at great price

I have brought from the Brick Store a couple of times now and find the whole experience very good. They have some great sales too! They keep you updated on your parcels progress and even email you when it's been delivered. They arrive well packed so the Lego boxes are in mint condition. Thanks Brick Store :)

20 June 2022
Unprompted review
Rated 5 out of 5 stars

Great Company

Great prices, love it is a local company, easy to shop and wonderful service. Package arrived quickly and well packaged. Love the ability to request notification if something I want is not in stock.

19 June 2022
Unprompted review
Rated 1 out of 5 stars

Cancelled my order without explanation

Cancelled my order without explanation. Terrible customer service. I do not recommend

25 March 2022
Unprompted review
Brick Store logo

Reply from Brick Store

Hi Sam, we did email you to explain we made a pricing error of 88% off instead of 12% off. This was a genuine mistake on our side and the prices were corrected after about 30 minutes. Apologies that this was frustrating for you.

Rated 5 out of 5 stars

Fantastic service

Fantastic service, as always. Find it hard to believe that I can order and two days later have LEGO on my doorstep. Dangerous 🤣🤣🤣

22 March 2022
Unprompted review
Rated 5 out of 5 stars

BrickStore the home of greatness!!!

BrickStore the home of greatness!!!

I never have an issue with BrickStore. Just got the new Lego Star Wars Helmets (Mando and Luke Skywalker). The price was cheaper than anywhere else, had a special offer on release date, and the Lego sets always arrive in perfect condition and on time. They use nice thick cardboard and extra packing inside.

Now just waiting to get my hands on the new Dark Trooper Helmet.

15 March 2022
Unprompted review
Rated 5 out of 5 stars

Happy customer :)

Bought a set for my elderly neighbour, she loves owls! My 6 year old will happily build for her lol. Awesome speedy shipping and great price. Always a pleasure to buy from, thanks again!

4 March 2022
Unprompted review
Rated 5 out of 5 stars

First Lego set.

Just purchased my first Lego set from Brick Store. The service was great. Well packed, fast tracked shipping and the bester prices than other stores. Will be watch this store for my next purchase.

21 January 2022
Unprompted review
Rated 5 out of 5 stars

All your Lego needs

Excellent selection of Lego and great service. I’ve ordered several sets through Brickstore and they all arrived within days and in excellent condition.
Really good at answering queries too and keep you updated with where your order is at.
Great place for all your Lego needs.

17 January 2022
Unprompted review
Rated 5 out of 5 stars

Recommended.

Prompt actions, easy to communicate, and good variety of stocks.

4 October 2021
Unprompted review
Brick Store logo

Reply from Brick Store

Hi Lois, we understand your frustration, however, your package was sent to dispatch ready for collection, but as a gesture of goodwill we will attempt to retrieve your package and cancel the order.

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