BRiCKiZiMO-Toys.com Reviews 

4,297
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 94 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast shipping, excellent product quality, and the wide variety of specialty items available on the website. Many buyers also appreciate the secure packaging, helpful customer service, and the nice touch of receiving small complimentary gifts with their orders. However, some people mentioned experiencing frustrating delays with their shipments, missing tracking details, or receiving no response to their emails when packages failed to arrive. A few reviewers also noted unexpected customs charges or long wait times for items that were currently out of stock.

What people talk about most

Product

People report positive experiences with product, frequently praising the superb quality, realistic builds,... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting reliable, fast shipping... See more

Order

Clients share ambiguous opinions on order experiences, with many reviewers highlighting quick shipping,... See more

Service

Reviewers mention positive feedback about service, frequently highlighting fast shipping and excellent... See more

Quality

Customers expressed great satisfaction with the product quality, highlighting robust builds, realistic... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Brickizimo always provides top notch service and is seems to have a good selection of products. When they are out of stock, they are quick on re-stock and notifications. Outside the United States, h... See more

Rated 5 out of 5 stars

Brickizimo is a awesome shop that sells fantastic Brickarms weapons and military minifigure accessories here in Europe. The shipping costs are fair and not exorbitant, unlike some other sellers. I... See more

Rated 5 out of 5 stars

BRiCKiZiMO-Toys.com is great, fast and reliable store that can make your Lego MOC look special and uniqe with great selection of products. Looking forward buying at this store again!

Rated 5 out of 5 stars

Ive always had a good experience using brickizimo.Ive always been kept up to date on progress of order.My only small problem i had was that two orders were sent together and I had to pay customs duty.... See more


Company details

  1. Toy Store
  2. Collectibles Store
  3. Model Shop

Information provided by various external sources

BRiCKiZiMO-Toys.com offers a great selection of LEGO accessories, parts, sets and custom brands as well as our ever growing selection of custom print parts, building kits and minifigures. Our commitment is to provide an awesome customer experience to every LEGO enthusiast of all ages. BRiCKiZiMO is also an authorized international reseller for BrickArms, Brickmania, Brickforge, Brickwarriors, Sidan, Theminifigco, Citizenbrick and Minifigures.com.

Written by the company


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

4K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 9% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.4

All reviews

(4,297)

153 reviews in the last 12 months

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Rated 5 out of 5 stars

Dont let them combine orders

Ive always had a good experience using brickizimo.Ive always been kept up to date on progress of order.My only small problem i had was that two orders were sent together and I had to pay customs duty.If they had been sent separately I would not of had to pay duty.Other than that i cannot fault them

15 December 2025
Rated 1 out of 5 stars

Ordered a pre order item and waited for…

Ordered a pre order item and waited for it to be shipped out. After a couple of weeks of no shipping information being received from the company I reached out to them multiple times with no reply for about a couple of weeks. Then I finally received a reply telling me they had to cancel my order, due to the tariffs they are not shipping to the US. This was posted no ware on there site. Company's like momcom inc. have no issues sending packages to the United States. I do not recommend doing business with this company.

18 December 2025
Unprompted review
BRiCKiZiMO-Toys.com logo

Reply from BRiCKiZiMO-Toys.com

Hi Shane we are very sorry that you are not happy about this situation but we decided -for the moment- not to ship to the United States. As mentioned in our earlier e-mail to you we receive many packages back and compliants from US customers who are charged US Import Duties (and possible other fees) This is unfortunately not under our control. As soon our carriers will be supporting the process we will restart shipping again. Wishing you a Merry and Happy Christmas!

Rated 1 out of 5 stars

Disappointing experience – no customer support

I have ordered from Brickizimo before without issues, which makes this experience particularly disappointing.
My recent order (#127171) was shipped via the UK, resulting in unexpected VAT and customs charges of €16.75, along with a noticeable delivery delay. There was no clear indication at checkout that shipping this way could lead to additional taxes.
I contacted Brickizimo multiple times (email and their internal contact system) to ask for clarification and possible compensation, but received no response at all.
The lack of communication is the most disappointing part. Until customer support improves and shipping costs are made clearer, I cannot recommend shopping here.

9 December 2025
Unprompted review
Rated 4 out of 5 stars

Good

Everything was good but i would like to get a track and trace

26 November 2025
Rated 5 out of 5 stars

Perfect service

It was very uncomplicated to order, the package arrived quickly and there was even a personal message. I am very satisfied and happy.

14 November 2025
Rated 5 out of 5 stars

Delivery

The delivery was way earlier than expected (partly due to not having made the purchase in the midt of the season), and the information about the package was available almost instantaneously, which help the ease of mind in this kind of purchases.
Thanks for your effort and keep up the good work!!

13 November 2025

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