BRiCKiZiMO-Toys.com Reviews 

4,297
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 94 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast shipping, excellent product quality, and the wide variety of specialty items available on the website. Many buyers also appreciate the secure packaging, helpful customer service, and the nice touch of receiving small complimentary gifts with their orders. However, some people mentioned experiencing frustrating delays with their shipments, missing tracking details, or receiving no response to their emails when packages failed to arrive. A few reviewers also noted unexpected customs charges or long wait times for items that were currently out of stock.

What people talk about most

Product

People report positive experiences with product, frequently praising the superb quality, realistic builds,... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting reliable, fast shipping... See more

Order

Clients share ambiguous opinions on order experiences, with many reviewers highlighting quick shipping,... See more

Service

Reviewers mention positive feedback about service, frequently highlighting fast shipping and excellent... See more

Quality

Customers expressed great satisfaction with the product quality, highlighting robust builds, realistic... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Brickizimo always provides top notch service and is seems to have a good selection of products. When they are out of stock, they are quick on re-stock and notifications. Outside the United States, h... See more

Rated 5 out of 5 stars

Brickizimo is a awesome shop that sells fantastic Brickarms weapons and military minifigure accessories here in Europe. The shipping costs are fair and not exorbitant, unlike some other sellers. I... See more

Rated 5 out of 5 stars

BRiCKiZiMO-Toys.com is great, fast and reliable store that can make your Lego MOC look special and uniqe with great selection of products. Looking forward buying at this store again!

Rated 5 out of 5 stars

Ive always had a good experience using brickizimo.Ive always been kept up to date on progress of order.My only small problem i had was that two orders were sent together and I had to pay customs duty.... See more


Company details

  1. Toy Store
  2. Collectibles Store
  3. Model Shop

Information provided by various external sources

BRiCKiZiMO-Toys.com offers a great selection of LEGO accessories, parts, sets and custom brands as well as our ever growing selection of custom print parts, building kits and minifigures. Our commitment is to provide an awesome customer experience to every LEGO enthusiast of all ages. BRiCKiZiMO is also an authorized international reseller for BrickArms, Brickmania, Brickforge, Brickwarriors, Sidan, Theminifigco, Citizenbrick and Minifigures.com.

Written by the company


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

4K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 9% of negative reviews

Typically replies within 24 hours

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4.4

All reviews

(4,297)

153 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

complaint

Good morning,
The package arrived damaged and pierced. A reservation was made upon receipt. After unpacking, the Napoleon figurine was missing. What do we do?
Sincerely

1 December 2024
Rated 1 out of 5 stars

I haven't received my item

I haven't received my item, no contact🤷🏻‍♂️🤷🏻‍♂️🤷🏻‍♂️ would I recommend.... no

14 November 2024
BRiCKiZiMO-Toys.com logo

Reply from BRiCKiZiMO-Toys.com

Hi Jonathan, many thanks for the review and we are very sorry to read that you are not happy. You ordered a digital instruction with us. Which was send directly to you via e-mail. Possibly this landed in your spambox. We never received any e-mail or message from you. Our customer services team will reach out to you to find a solution.

Rated 1 out of 5 stars

The envelope arrived empty

The envelope arrived empty. I told it to Brickzimo, but no answer yet from their part. They don't seem to be interested about my issue. I am sure the problem comes from the French delivery service, yet a little help from Brickizimo would be appreciated.

6 November 2024
Rated 5 out of 5 stars

A great pleasure to get from BrickiZimo…

A great pleasure to get from BrickiZimo items about my favorite thematic, especially for me, desert war and adventure ... I also can organize my own vision of my different Lego buildings thanks to the great choice among the opportunities of BrickiZimo concerning minifigure accessories ... At last, BrickiZimo is a great idea to meet MOC productors as Brickmania or United Bricks together.

28 October 2024
Rated 1 out of 5 stars

Unwilling to refund customers for doubly charged VAT as per voec laws amd regulations

Unwilling to refund customers for illegally high value-added tax which has been forced upon customers in Norway by post Norway AS (posten Norge AS) and other transportation companies. The whole voec system is a f***ing mafia like system.
At this point it would be better to shop from shops OUTSIDE of the VOEC (value-added tax on e-commerce) system

11 October 2024
BRiCKiZiMO-Toys.com logo

Reply from BRiCKiZiMO-Toys.com

Dear Charlotte, thanks for your review. We already replied back to you by e-mail but once again we are sorry about your situation. Unfortunately, we can't be responsible for local taxes and import duty regulations. This differs per country and the responsible of the buyer. Team BRiCKiZiMO

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