The Brew Crew - Beer Distributor  Reviews 461

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 71 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being helpful, efficient, and friendly, often going above and beyond to assist with orders and provide advice. The service is frequently described as excellent, with many appreciating the quick turnaround times for orders, ease of collection, and overall smooth process. People also highlight the quality of the products and the reliability of the equipment provided. However, some customers also noted an instance where a staff member's communication was unclear regarding a product, specifically an expired keg being provided without sufficient explanation.

What people talk about most

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the staff for being friendly,... See more

Service

Clients share positive opinions on service, consistently praising its efficiency and helpfulness. Customers... See more

Product

Consumers find the products to be positive. Many reviewers praise the quality of the kegs and associated... See more

Order

Customers consistently note positive experiences with order. Many reviewers praise the quick turnaround on... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We got our double tap kegerator recently from the brew crew. Couldn’t have been more helpful with their answering of questions and delivery time so we could be at home to see how to set up everything.... See more

Rated 5 out of 5 stars

I've used the Brew Crew a number of times over the last few years for staff parties and they have been nothing but professional, I can highly recommend.

Rated 5 out of 5 stars

Great service and staff are very efficient and helpful they even took time out to show how to clean my tap unit eventhough they were quite busy, will be back

Rated 5 out of 5 stars

I placed the order online on a Saturday evening around 7pm and I received it on the Monday! 10/10. Had to contact Cistomer Service for some help regarding a further item required and they were very v... See more


Company details

  1. Beer Distributor

Written by the company

Over 22 years experience delivering kegs, gas, service and parts.


Contact info

4.9

Excellent

TrustScore 5 out of 5

461 reviews

5-star
4-star
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1-star

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Great Service

Nice bunch of lads, really helpful with everything. Even arranged collection of the goods when I couldn’t drop them back with little notice

24 June 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommend

Highly recommend.

A great company to deal with. Very helpful and extremely quick delivery. We had the guy install ours and found him to be so helpful. Nothing was too big an ask. Couldn't recommend the company as a whole highly enough.

27 May 2025
Unprompted review
Rated 5 out of 5 stars

Brew Crew are an amazing group

Brew Crew are an amazing group. Kieran, Dean to name a few give a first class service and aftercare. I had an issue with my Beer cooler and they guided me through how to repair the issue step by step till all was working again. Top class service couldn’t recommend them higher !!
Well done guys jeep up the good work !!

12 April 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, lads very helpful with knowledge of all the bar equipment ,
All beers/ gases available also location very handy to get to ,
Totally recommend the bru crew for any small bars or partys

10 April 2025
Unprompted review
Rated 5 out of 5 stars

Always excellent service

Always excellent service. Have been a customer since 2017. Nothing is too much trouble for Kieran and the team. Have even used them for corporate events in the meantime. Highly recommend.

27 March 2025
Unprompted review
Rated 5 out of 5 stars

Brewcrew Boys

Both lads arrived on time and got to the root of my tap issues. Very helpful and insightful too. Cleaned out my lines and re-tapped my new keg. Delighted with the service.

25 February 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic from start to finish

Fantastic from start to finish, the lads couldn't do enough, really knew their stuff.

Easy to set up at home & pour perfect Guinness, first went for a rental, then bought a set when she finds out the wife will go mental.

Main fella I was dealing with, his name was Peadar, any issues? no nothing was a bother.

If with herself it's not a hit, marriage counselling could be a new thing, your fine business could have a new wing.

12 February 2025
Unprompted review
Rated 5 out of 5 stars

Honestly

Honestly, the best company to deal with. Professional, helpful, and also good fun. I can't recommend them enough.

23 January 2025
Unprompted review

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