Brew DayReviews 

542
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 62 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the efficient and polite service, highlighting the excellent value for money and reasonable prices of the products. Many appreciate the wide selection of ingredients and products, noting the high quality and the convenience of bespoke order options. The delivery service is frequently mentioned as quick, prompt, and well-packaged, often arriving sooner than expected. However, some customers experienced issues with delivery, including lost packages or damaged boxes upon arrival. A few people also noted minor problems with packing protection for fragile items or incorrect items in their orders.

What people talk about most

Product

Clients share positive opinions on product, often highlighting the great range and variety of items... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting fast and quick delivery... See more

Service

Reviewers highlight positive aspects of service, consistently praising its efficiency and helpfulness.... See more

Order

Consumers find the ordering process to be positive, with many reporting efficient service and timely... See more

Price

People report positive experiences with price, often noting great and excellent prices, with some finding... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered several times now from Brew Day, and as always received a polite and efficient service from Matt. Ordered all grain kit mid afternoon & everything was available for collection next morning. Ca... See more

Rated 5 out of 5 stars

It was my first time buying sacks of grain in a while, so hadn't used Brew Day before, but really glad I did. Great selection of ingredients at reasonable prices, only up the road from me in Notting... See more

Rated 5 out of 5 stars

Brewdog amylopectinase is not just for the brewers. Paper restorers like to use it when removing prints from unsuitable backings. It works well if you keep it warm enough. Much cheaper than Alpha Am... See more

Rated 5 out of 5 stars

I've received my Brew Day item, this is part of a Christmas present for my son so can't comment on the actual taste of it, the kit was comple and I like the fact you add instructions so he doesn't hav... See more


Company details

  1. Brewing Supply Store

Written by the company

Home brew equipment and ingredients. Next Day Delivery. Speciality all grain beer kits. Speciality malts and hops. Huge range of Wine and Beer kits. Starter kits and gift cards available.


Contact info

4.9

Excellent

TrustScore 5 out of 5

542 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.9

All reviews

(542)

59 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The product offers excellent value for…

The product offers excellent value for money. Although there was a minor issue with delivery (caused by the courier, not Brew Day), their prompt resolution left me very impressed with their commitment and customer care. I'll certainly be shopping with them again.

20 December 2025
Unprompted review
Rated 5 out of 5 stars

Brew Day Seemless ordering and delivery

I've received my Brew Day item, this is part of a Christmas present for my son so can't comment on the actual taste of it, the kit was comple and I like the fact you add instructions so he doesn't have to go hunting on the Internet to find some. Really well packed and great quick delivery, for that alone I highly recommend it. Thank you Brew Day, my son will enjoy it.

1 December 2025
Rated 2 out of 5 stars

Badly stuck sparge

your prices and delivery are OK but the malt is crushed much too fine resulting in the worst stuck sparge I have ever had had in the last 25 years of brewing. I probably wont buy again.

3 November 2025
Brew Day logo

Reply from Brew Day

Hi Terry. I’ve just looked at your order and it was for 1kg of beech smoked bestmalz malt.
This actually comes in pre milled by bestmalz. We are sorry if the crush was too fine for your system and will investigate further. Would be interesting to know what the rest of the grain bill was. As 1kg would have to be extremely fine to be causing issues of brewing a standard 23 batch and the 1kg being a proportion of gain bill.
All other malts are milled in store. I personally use our grain to brew on everything from a brewzilla through to 400l nano breweries. I am confident in the crush we achieve to maximise efficiency whilst avoiding issues with lauter.
As a gesture of goodwill for your issues we will be in touch to arrange a refund of your order on this occasion.

Rated 5 out of 5 stars

Everything arrived as ordered and on time , everything I needed for a years home brewing

Everything arrived as ordered and on time, all good for some more brewing !
Great that you offer free delivery over £90.
I was impressed by the range and variety of the grains on offer.
Just 2 Suggestions for clarity's sake, maybe you should make it clear your hops are in pellet form (sorry if you do already) ,and could you put your best before dates on your website ?
Cheers!!

3 November 2025
Brew Day logo

Reply from Brew Day

Thank you for the review. I’ll look at the site and ensure that the pellet form is clearly shown! With regards to best before are we talking for malt and hops? If so there isn’t really a best before. The hops shave their year of manufacture on. The malts are ordered in a monthly basis, the maltsters usually specify 2 years on the packaging. The longest we would have a bag being used wound be 1 month so in general you’d get 23 or more months. I’d recommend using all milled grain within 3 months for maximum freshness however. I’ll look into adding bbe to the labelling for these products. Cheers and enjoy the brews!

Rated 5 out of 5 stars

Excellent service

Very easy to navigate website. The spare brew boiler buckets arrived quickly and well packaged. A call to the company before placing my order was answered (out of hours) very quickly and the information I required provided straight away. All in all, excellent service from start to finish. Thanks.

29 October 2025
Rated 5 out of 5 stars

Above and Beyond.

Great product at competitive prices. Quite aside from that, after a slight delivery hitch (the fault of the delivery lot, not Brew Day), they fixed it promptly and left me incredibly impressed with their diligence and approach to customer service. Will definitely be buying from again.

16 October 2025

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