Sleep Consultant & Parent Adviser. Reviews 

230
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 99 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff's expertise and knowledgeable guidance, which made a significant difference in their children's sleep habits. Many highlight the tailored routines and effective strategies that led to babies sleeping through the night, often within days. People appreciate the excellent service, including consistent post-visit support and reassurance, transforming exhausted parents into rested and capable ones. The product and overall user experience are frequently described as game-changing, restoring calm and improving family life. However, some customers also noted that the communication style may not suit every family. Reviewers mentioned that the approach could be perceived as very direct, rigid, or even abrupt, with some wishing for more empathy or reassurance during the process.

What people talk about most

Staff

Users describe positive interactions with staff, praising their expertise, responsiveness, and ability to... See more

Product

Customers consistently note positive experiences with the product, with many reporting that their babies... See more

Service

Reviewers highlight positive aspects of service, noting that tailored routines and clear guidance led to... See more

Customer service

People report positive experiences with customer service, highlighting the invaluable support and guidance... See more

User experience

Reviewers mention positive feedback about user experience, with many finding that tailored routines made a... See more

Reviews shaping this summary

Rated 5 out of 5 stars

With the end of my maternity leave approaching, we decided to bite the bullet and contact Brenda after months of recommendations from friends to help with our son's sleep. What I really loved a... See more

Company replied

Rated 5 out of 5 stars

Brenda completely changed our lives, basically overnight. Our son hadn't been sleeping through the night since we returned from Australia on holiday for almost two months and we were at our wits end.... See more

Company replied

Rated 5 out of 5 stars

Our daughter had been waking 3-4 times a night before Brenda arrived and now sleeps from 7-7 every night. Brenda won't sugar coat things for you, she is very straight talking but she does produce resu... See more

Company replied

Rated 5 out of 5 stars

Not sure what we would have done without Brenda. Our son was a terrible sleeper and following Brenda’s advice and her personalised daytime routine he is now sleeping through the night. Brenda gave us... See more

Company replied


Company details

  1. Child Care Center

Written by the company

A professional qualified and experienced nanny offering consultancy and advice to parents of newborn babies and children. The advice and support is non judgmental, easy, straight forward, supportive and practical. After a lifetime of working in a career with babies and children I have a wealth of experience to share. An additional 3 years experience working in a special care baby unit with sick and premature babies and 21 years supporting parents overnight as a night nanny. This experience has enabled me to condence my knowledge and share it with parents who may have become parents for the first time. The advice, support and practical help in most cases takes place in the parents home. If the parents are overseas the help can be shared in an online meeting or phone call. Advice is very much a personal approach to the individual child and the uniqueness of that family life. Ethnicity and cultural backgrounds are always taken consideration as many families live overseas and parents come from diverse backgrounds. Above all I respond well to communication and support each family with the same enthusiasm with my job today as I did the first day I became a trained nursery nurse.


Contact info

4.9

Excellent

TrustScore 5 out of 5

230 reviews

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1-star

No recent history of asking for reviews

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Replied to 100% of negative reviews

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4.9

All reviews

(230)

95 reviews in the last 12 months

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Rated 5 out of 5 stars

Brenda definitely gets results

Brenda definitely gets results! She came over to spend a few hours with us, meet our little one and see how we interact with him. She gave us a routine and over the next few weeks made little tweaks to build the right routine specifically for our little one.
We had tried the cry it out method before with no success, but within a few days with Brenda, bub’s sleep was transformed. We also got great advice on his eating and other habits.
Thanks Brenda!

29 March 2025
Unprompted review
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Reply from Sleep Consultant & Parent Adviser.

Thank you for your review. Keep Bubs on track and get back in touch anytime. :-)

Rated 5 out of 5 stars

Brenda really is the best investment…

Brenda really is the best investment you will ever make! She is very firm in her approach which was exactly what my husband and I needed as we were falling into bad habits, as we did with our first child. Brenda came to our house and spent time to understand us and our son, and within an hour and a half, he was sleeping soundly in his cot (something he had NEVER done!) He is now sleeping through the night in his cot and following a great routine. Thank you Brenda for giving us our lives back!

23 April 2025
Unprompted review
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Reply from Sleep Consultant & Parent Adviser.

Thank you Kate. Keep going and you should get the last bits sorted too. If not get back to me. :-)

Rated 5 out of 5 stars

We had an amazing experience with…

We had an amazing experience with Brenda, who helped us successfully sleep train our 6-month-old. While it was tough at the start, Brenda's guidance and support quickly made a huge difference—within just a couple of weeks, our little one was sleeping 12 hours straight!

She was incredibly helpful whenever nap times needed adjusting or routines got disrupted, and always had thoughtful advice to offer. We tackled sleep training during a big transition period (starting with a childminder and weaning at the same time), and Brenda’s consistent support made it all feel manageable.

She was always available, insightful, and truly made a lasting difference to our family’s well-being. Highly recommend!

13 February 2025
Unprompted review
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Reply from Sleep Consultant & Parent Adviser.

Dear Faisal, thank you so much for the kind review. I am so pleased it made a difference to your overall family life. I hope you enjoyed the seasonal break and look forward to working with you again in the future should there be a need. I sort anything! :-)

Rated 5 out of 5 stars

Brenda helped us navigate sleep…

Brenda helped us navigate sleep challenges with both my 5 months old and my 3 year old. She has a holistic approach of understanding the family dynamics and a personal approach by visiting us at home. This has helped tailor her advice in helping our little ones have better sleep routines. Brenda was very resourceful and followed up with us on WhatsApp for daily support and answering any questions. We will definitely be in touch through the ongoing journey when navigating challenging moments with our little ones. Thank you

26 March 2025
Unprompted review
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Reply from Sleep Consultant & Parent Adviser.

Thank you Monica, no doubt we will be in touch again in the future. :-)

Rated 3 out of 5 stars

Mixed Experience: Good Sleep Results, Difficult Communication

We worked with Brenda for three weeks to sleep train our 7-month-old daughter. Her structured approach and practical tips helped establish a routine, and our daughter now sleeps through the night — which we’re grateful for.

However, the experience was emotionally challenging at times. Brenda’s communication style is very firm and, in our view, often lacked empathy. We felt judged rather than supported, especially during difficult moments like illness or travel.

If you’re looking for a strict, results-focused approach and can follow a routine rigidly, her method may work for you. But for us, the tone made the process more stressful than it needed to be. We’re glad it worked, but we wouldn’t recommend it to everyone.

28 March 2025
Unprompted review
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Reply from Sleep Consultant & Parent Adviser.

There is always plenty of room for flexibility. There has to be as life is life.
Yes, you need to be focused especially at the start. That is the reason why your 7 month old daughter is now sleeping through the night. As you establish and embed things more you can be a little less focused.
It is not strict only that I believe in what I do full heartedly. You see it as strict and that's why you were not in a good place to start with because it was too relaxed and unfocused.before I came along.
If you want a child sleeping through the night you have to be focused and make an effort, not just go with the flow like you were doing.
Communication following a visit to your home I believe is the best you can get in London! I offer unlimited access unlimited help 24/7. It doesn't get better than that.
Have a great Easter! :-)

Rated 5 out of 5 stars

Brenda was amazing

Brenda was amazing. She took the time to understand our childs needs and our current parenting strategy. She developed a plan that worked for us and our child making tweaks that would help him sleep through the night. After 2 days our baby was sleeping through and has barely missed a night since!

14 April 2025
Unprompted review
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Reply from Sleep Consultant & Parent Adviser.

Thank you Josh, it should continue in the same direction. You have the knowledge to adjust accordingly if it does not. Have a great Easter weekend! :-)

Rated 5 out of 5 stars

Brenda is truly a lifesaver!

Brenda is truly a lifesaver!! She gave us clear, down to earth advice tailored to our little girl who was struggling with sleeping. We were into a routine that worked for all of us within a week, and Brenda’s thoughtful advice help us navigate a holiday and jet lag well. We are beyond grateful to Brenda and have recommended her to friends! Thank you Brenda.

19 March 2025
Unprompted review
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Reply from Sleep Consultant & Parent Adviser.

...and thank you Annapurna for listening and sleep training her so well. Enjoy the easter break. :-)

Rated 5 out of 5 stars

Miracle Worker

Thank you so much for all your help and guidance with our little one's sleep! Your tips and advice have made a huge difference, and we're finally getting some much-needed rest. We really appreciate your expertise and support

1 February 2025
Unprompted review
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Reply from Sleep Consultant & Parent Adviser.

Thank you for taking up my help Anna! have a great easter. :-)

Rated 5 out of 5 stars

Clear and helpful advice and excellent ongoing support

Very clear advice and routines provided. Brenda was lovely to work with and we did achieve desired results with our baby sleeping through. The ongoing support was also great and Brenda was always very prompt and helpful.

7 April 2025
Unprompted review
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Reply from Sleep Consultant & Parent Adviser.

Thank you Tracey. It has been a rocky road for you since the birth of your son but at least the sleep training went right. Speak again soon. :-)

Rated 5 out of 5 stars

Very tough but worth it

We reached out to Brenda as Aris was waking up 5 or 6 times during the night at 8 months old. I was also feeding him to sleep for a lot of the night. I had reached a point where I couldn’t continue with the level of sleep deprivation. For the days, Brenda advised that Aris didn’t need a lot of sleep (the opposite of what I had been reading online). Her prescribed routine gave me the flexibility of doing one of the naps in the pram, and set out the meal times and milk quantities. Be warned- she uses the cry out method and is very harsh with her approach. It took Aris about 3 weeks to adjust which I found incredibly difficult as I did feel that it affected his mood- but it was worth it. He now sleeps 11 hours a night and naps are no longer a battle. We have structure to our day which make it easy for me to plan fun things to do around feeds and sleep! Getting Aris’ sleep under control has made my last few months of mat leave so fun and we have made special memories together. Thank you Brenda

22 January 2025
Unprompted review
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Reply from Sleep Consultant & Parent Adviser.

Thank you Elena. Yes, you were not in a good place when I arrived so there was much to change. He was also 8-9 months and if the changes had been made earlier it would have made it a bit easier. Aris is also a strong character so hence the disapproval to the changes and reluctance to give in to sleep training. It took a bit longer but had you not left him to cry you would not have sorted it. Sometimes there is no choice depending on your child's personality. However, you are through that now and life is very different. Enjoy your maternity leave and sleep! :-)

Rated 5 out of 5 stars

When everything else failed, Brenda saved us! (twice)

After hitting a very rough patch with sleep when our baby was 6 months old, Brenda helped us get him to sleep through the night. Under her guidance, it took 3/4 days for him to start sleeping through the night up until recently!

He is now 2, and after 6 months of 5/5:30am wake-ups (which we thought we would have to just accept), he recently started waking up at night. We called Brenda again, and made some very small tweaks as she suggested - he stopped waking up at night screaming on Day 1, and after a couple of days he also started waking up at 6:30! Turns out, as he was growing older we had slowly adopted some habits that we thought were helping him sleep better, but were basically doing the opposite!

Our toddler is much happier when he sleeps well, the difference during the day is amazing. We are very pleased with her and would 100% recommend.

1 April 2025
Unprompted review
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Reply from Sleep Consultant & Parent Adviser.

Thank you. Let's hope there isn't a third time but don't hesitate to get back in touch. :-)

Rated 5 out of 5 stars

Brenda has been an absolute lifesaver…

Brenda has been an absolute lifesaver in helping us with sleep training and weaning advice for our son. Thanks to her guidance, he’s now sleeping 7 to 7, waking up a happy camper, and eating well. It has truly been a game changer for me, and as I prepare to return to work, I feel so reassured knowing he’s on a solid schedule. Brenda’s expertise and support have made all the difference—thank you so much for your help!

30 March 2025
Unprompted review
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Reply from Sleep Consultant & Parent Adviser.

Thank you Kristina, you trained him well. Happy mother's day! :-)

Rated 5 out of 5 stars

Brenda is one of a kind

Brenda is one of a kind! We first met Brenda when my daughter was 5.5 months old to help with her sleep and she changed our lives overnight, we managed to get into a good sleep routine as well as a much needed schedule for the day too. Everything fell into place. Our daughter started to regress at 2.5 years old, so Brenda came back to visit again and helped us to get out of all the bad habits we had gotten into, again changed our lives overnight. Our daughter sleeps happily through the night which has subsequently improved her eating throughout the day too, it was also nice to have an updated day schedule appropriate for her age. She has answers for every issue (that always seem to work/make sense), this is clearly very much based on her experience of doing this so many years! We will definitely be asking Brenda to come back for the next baby that is due v soon!

23 February 2025
Unprompted review
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Reply from Sleep Consultant & Parent Adviser.

Thank you, yes, two to keep on track soon! :-)

Rated 5 out of 5 stars

Highly recommend

Brenda has helped me with both of my children. She is an excellent sleep trainer and nanny. Her no nonsense approach can seem harsh but my kids adapted quickly to her routines and both sleep amazingly well which is the best for everyone! Thanks Brenda :)

28 March 2025
Unprompted review
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Reply from Sleep Consultant & Parent Adviser.

Thank you, I am glad both boys are sleeping, must make such a difference. :-)

Rated 5 out of 5 stars

Sophia - 2 years old

Brenda was an absolute life saver!
After 5 other sleep consultants couldn’t help us we put all of our hopes in Brenda and she didn’t disappoint!
Her approach was clear and everything she said made a lot of sense, albeit not easy to digest, especially for an easily manipulated parent like myself. After 3 days Sophia was sleeping through the night, from 7.30pm to 6.00an, after 6 dreadful months of sleeping on the floor and countless nightly wake ups.
We couldn’t be more grateful for having decided to work with Brenda and cannot recommend her enough! Thank you!!!!!

22 February 2025
Unprompted review
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Reply from Sleep Consultant & Parent Adviser.

Thank you for the review. I like to think every family gets my best efforts. Keep that easy manipulation at bay.... :-)

Rated 5 out of 5 stars

Brenda literally saved our life

Brenda literally saved our life!
She has given us the key to nights of sleep for ourselves and the baby. She has shown us how to have a daily routine, which has helped us so much.

10 February 2025
Unprompted review
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Reply from Sleep Consultant & Parent Adviser.

Thank you Aurelie, keep ahead of the routine and of course any issues get back to me. :-)

Rated 5 out of 5 stars

Amazing results with our twins

We contacted Brenda to help with our 2 and a 1/2 month old twin boys. My husband works abroad most days of the week and I was struggling on my own with no sleep routine and often getting less then 2 hours sleep per night. Brenda came to our home to meet the boys and within the few hours of the consultation had the boys figured out and a plan for us going forward. The boys began sleeping longer stretches immediate and by 3 weeks were sleeping 11/12 hours through the night and were more content during the day as was I after finally getting my sleep back. Brenda was a pleasure to work with. She is straight to the point which I appreciated as I prefer a no nonsense approach. So glad we found Brenda and would recommend her without hesitation.

5 February 2025
Unprompted review
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Reply from Sleep Consultant & Parent Adviser.

Thank you Rachael, it was a pleasure to help you and the boys. Keep up the good training! :-)

Rated 5 out of 5 stars

Compassionate and Practical Parenting Support

Brenda was an even bigger help than I expected. I originally sought her support for potty training, but she did so much more. By truly listening to me and understanding our daily challenges, she helped me become the parent I always wanted to be—calm, confident, and consistent. I’m incredibly grateful for her guidance and highly recommend reaching out to her!

14 June 2024
Unprompted review
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Reply from Sleep Consultant & Parent Adviser.

Thank you Stephanie. Yes, being confident is being in control and you are doing just that. Keep up the excellent parenting. :-)

Rated 5 out of 5 stars

Brenda helped both our children sleep…

Brenda helped both our children sleep and settle into a routine. This helped us regain our sanity. I am quiet anxious and needed some sort of structure , Brenda really helped. She answered calls in the middle of the night and reassured us it would all be OK. Our kids are generally good sleepers now (besides sickness and teething). She has some good tips. She is straight down the line, but sometimes that’s what we need.

14 March 2025
Unprompted review
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Reply from Sleep Consultant & Parent Adviser.

Thank you Rachel. Keep strong! :-)

Rated 5 out of 5 stars

We have used Brenda as a night nanny…

We have used Brenda as a night nanny for both of our children since they were born. Staying with us for 3.5 months with our first and 3 months with our second. she was excellent at getting them to sleep through the night by the time she left. Her methods work and we would be lost without her! My now 2 year old is still an excellent sleeper after Brenda’s initial training when she was a baby.

12 March 2025
Unprompted review
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Reply from Sleep Consultant & Parent Adviser.

Thank you. Enjoy the holiday, will check back afterwards to find out how the sleeping went. :-)

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