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Brekz.fr Reviews 

37,623
TrustScore 4 out of 5

3.8

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See what reviewers are saying

Rated 5 out of 5 stars

I recently had an issue where my order arrived with the packaging open and food spilled in the delivery box. I was quite disappointed, but after contacting their support team, they responded very quic... See more

Company replied

Rated 5 out of 5 stars

Simple efficace souvent des reduction recommande pour les chien de grande taille

Company replied

Rated 1 out of 5 stars

My order arrived with 6 boxes of Royal Canin cat sachets. One box was completely opened with product spread all over the other sachets. The smell was disgusting . There was no way I could bring ins... See more

Rated 1 out of 5 stars

First and last time buyer based on my experience! Your company forgot more than HALF my entire order!! I emailed and tried to contact your team multiple times from the start to ensure no issues..and... See more

Company replied

Company details

  1. Pet Store
  2. Pet Supply Store

About Brekz.fr

Written by the company

Chaque jour, des milliers de propriétaires font confiance à Brekz pour prendre soin de leurs compagnons.

Spécialiste de l’alimentation et des accessoires pour chiens, chats, oiseaux et rongeurs, Brekz propose un large choix de produits de grandes marques à prix compétitifs.

Nos points forts :

• Jusqu’à 40% d’économies sur de nombreuses marques

• Large assortiment, incluant des produits exclusifs à Brekz.fr

• Commande simple et rapide

• Livraison à domicile avec suivi via nos partenaires Chronopost et DPD

• Plus de 25 ans d’expérience dans les produits pour animaux

• Service client à l’écoute et réactif

Ce que nos clients apprécient :

Nos prix attractifs, la qualité des produits et le large choix disponible pour leurs animaux

Ce que nous améliorons en continu :

Nous travaillons activement avec nos partenaires logistiques pour améliorer les délais et la qualité de livraison, afin d’offrir une expérience toujours plus fiable

Découvrez notre boutique : https://www.brekz.fr

Animalerie en ligne Brekz.fr

Written by the company

Un service client à votre écoute, rapide et efficace
Des questions ? Appelez le 04 11 98 00 00 (du lundi au vendredi de 9h00 à 13h). Ou contactez-nous directement via le formulaire sur notre site. E-mail : service@brekz.fr (réponse dans les meilleurs délais).

Pourquoi choisir Brekz ?

Des prix compétitifs, un large choix et plus de 25 ans d’expérience au service de vos animaux.

Notre mission

Nous rendons l’alimentation et les produits pour animaux accessibles à tous, avec un accent sur le prix, le choix et la qualité.

Large choix

Un assortiment soigneusement sélectionné de grandes marques pour chiens, chats, oiseaux et rongeurs, incluant des produits exclusifs à Brekz.fr.

Prix compétitifs

Des économies pouvant atteindre 40% sur de nombreuses marques, toute l’année.

Livraison avec suivi

Expédition rapide et livraison à domicile avec suivi fiable via nos partenaires Chronopost et DPD.

Fiabilité

Plus de 25 ans d’expérience dans les produits pour animaux et des milliers de clients satisfaits.


Contact info

Promotion box for Brekz.fr

Chaque mois, des offres au poil !

Tout pour vos animaux, du berger fidèle au petit chat espiègle !

3.8

Great

TrustScore 4 out of 5

38K reviews

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3.8

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(37,623)

4,235 reviews in the last 12 months

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Rated 3 out of 5 stars

The problem is not with Brekz.fr but with their delivery!

I was very pleased to find this site. Prices are good, it was easy to order, received my confirmation quickly. The problem is with delivery. DPD doesn't seem to want to deliver where I live is every day I receive the same message:
Due to unforseen circumstances we are unable to delivery your package. It's been 4 days and my cat is hungry! I've had to buy regular food from Carrefour.

28 April 2021

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