Very good product... I've been using Breeźe collars since2022 and found them to be very effective...prompt delivery ... any problems sorted quickly... very nice people to de0al with kind regards S HOL... See more
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Review summary
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I got the collars last week. I put them on the cats. I didn't find the book as indicated. I let you know. The reason I didn't know what to look for. I am electrical challenged. I am please how the ani... See more
It was not clear which way the collar went on my cat. Thanks for a quick response. I do appreciate that. Regards, Gerrie
Company replied
They didn't work well on my 6 cats, but customer service was extremely helpful in getting my refund!
Company replied
Company details
Written by the company
The Breezeedoo Pet Collar combines comfort, durability, and style for your cats and dogs. Made from soft, high-quality materials, it offers an adjustable fit to accommodate various sizes. With a quick-release buckle for safety, this collar ensures your pets are safe and comfortable. Personalization options are available for added security, making it the perfect accessory for your furry friends.
Contact info
United States
- breezeedoo.com
4.1
Great
222 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 50% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
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a long search for safe flea and tick prevention for dogs and cats.
I have searched and searched for a flea, and tick product that would work on my dogs and cats. I wanted a natural remedy and have tried several that did not work or give the results i needed. Breeze collars are the BEST!! They work amazing and no side effects or chemicals i have to worry about poisoning my animals. I am so happy that there is finally something safe out there that works!!
1 November 2024
Unprompted review
Reply from BREEZEDO
Hello,
Thank you so much for sharing your experience! We're thrilled to hear that Breeze collars have been such a great solution for your pets. It’s wonderful to know that you're happy with the natural, safe approach we offer. If you ever need anything or have more feedback to share, feel free to reach out. We're here to support you and your furry friends!
Warm regards,
Allan from Breeze
doesn't work
Doesn't work I have already consulted a veterinarian, who gave me a prescription for flea medicine and also for the allergic reaction your collar caused. Flumethrin and Imidacloprid are toxic chemicals, you advertised a safe non-toxic collar. I expect a full refund, as advertised. If you refuse to honor your advertisement, I will contact my credit card and dispute your payment.
11 November 2024
Unprompted review
Reply from BREEZEDO
Hello,
I’m truly sorry to hear about your experience, and I can understand your frustration. We take any concerns very seriously, especially regarding your pet’s health and safety. Our collars are made with natural ingredients, and we aim to provide a safe, non-toxic option for flea and tick prevention. However, we understand that every pet is different, and some may have sensitivities to certain materials or ingredients.
In light of your concerns, please reach out directly to our customer support team with your order details, and we will do our best to help.
Thank you for giving us the opportunity to address your concerns. We’re here to help in any way we can.
Warm regards,
Allan from Breeze
Flea collars
I have used their flea collars on my dog and they are successful, doesn’t harm the dog and last quite a while. Easy to order and fast delivery time, I highly recommend these collars and the company
12 November 2024
Unprompted review
Reply from BREEZEDO
Hi Mrs. Patterson,
Thank you so much for sharing your positive experience! We're thrilled to hear that the flea collars have been effective for your dog and that you've been pleased with our service.
We appreciate your recommendation and look forward to continuing to provide you with products you can trust.
Warm regards,
Allan form Breeze
Natural economic and efficient
This has thus far been the only natural collar that has taken care of the fleas on my furry babies. It has been the best and most economical solution I have tried and the most healthy which is so very important. I will try it out for my dog as well, he has some allergies but I believe this will be good for him. I tried another collar with essential oils and he kept taking it off. I have multiple cats and a dog so it is a busy household. This is the second year I have purchased and I will continue to do so. I have been very satisfied and thankful with the effectiveness, the vet always does a flea comb when I need to take one of the cats in and he finds nothing, it is great! He asked what I was using and I happily shared. The overall value, effectiveness and the safety of this product is a triple win for all of us. My furries are very important to me and I want to provide the best for a long and happy lifetime for them all!
8 November 2024
Unprompted review
Reply from BREEZEDO
Hello Leona,
Thank you so much for sharing your experience! We're thrilled to hear that the collar has been effective for your furry family, especially with a household as active as yours. We’re glad you’re considering it for your dog too—keeping allergies in mind is so important. We’re grateful for your continued support and are happy to be a part of keeping your pets healthy and flea-free. Thank you again, and don’t hesitate to reach out if you ever need assistance! 🐾
Warm regards,
Allan from Breeze
Review isn't Genuine
I just received an email with a broken link from trustpilot with the following message:
You’ve written a review for BREEZEDO, and they’ve asked for more details to better understand your experience.
If you provide some extra information within 3 days, it’ll help them recognize your experience and respond.
If we don’t hear from you, the company may not be able to recognize your review as genuine.
It's been months since I wrote a review and this threat to not consider my review as genuine unless I provide more detail makes me think that either the company Breezedo & or Trustpilot are worthless.
Today's (11/08/24) Reminder:
You’ve written a review for BREEZEDO, and they’ve asked for more details to better understand your experience.
Just a reminder that you have 2 days left to provide more information or your review may be taken offline.
At least today's link worked so I was able to give the info they wanted (order # & my info), but I still don't appreciate their tactics.
6 November 2024
Unprompted review
Reply from BREEZEDO
Hello Heather,
Thank you for sharing your concern. We understand how frustrating it can be to receive follow-up messages regarding your review. Please know that Trustpilot sometimes requests additional details from reviewers to help ensure that the review is connected to a genuine customer experience.
This is simply part of their process, and we want to assure you that it’s not a reflection on the validity of your review or any dissatisfaction with your feedback. We truly value your input and appreciate the time you’ve taken to share your experience.
If you have any further concerns or need assistance, don’t hesitate to reach out. We’re here to help.
Warm regards,
Allan from Breeze
Does not work
Does not work. And when I reached for a refund; the only offer I got was a new, updated product. Not a refund like I requested. I wasted $180 on this product. My cats hated it, and it was completely ineffective on the dogs.
Update. They reached out and offered me more replacements. They asked me how many replacements I wanted, so I told them four. They sent me two.
30 April 2024
Unprompted review
Reply from BREEZEDO
Hi Lance,
Thank you for letting us know about your experience, and I’m truly sorry to hear that the collars didn’t work for your pets. I understand how frustrating it can be.
If possible, could you reach out to our support team again at support@breezedo.com? They’ll be happy to review your refund request further and work with you to find the best possible resolution.
Thank you again for reaching out, and we’re here to help in any way we can.
Best regards,
Allan from Breeze
My first time ordering Breezedo natural collars
This was my first time ordering and using Breezedo Aura Shield flea collars for my cats. I don’t like using the full pesticide products on my cats …one of them had a bad reaction. When I had difficulty getting the flea infestation under control, I started doing some research and I was happy to come upon Breezedo. I saw another company had natural flea collars as well, but they came in harsh scents. This collar has a very mild scent, almost earthy. My cats are not bothered by it at all after two days. I was still combing out fleas, so I contacted the company via email and they responded immediately they told me depending on the infestation it could take a few days to a couple of weeks to see a difference. In the meantime, I am continuing to comb and I am seeing a decrease in the amount and also the ones I do find are hardly active at all. I am also waiting on the aura shield spray for the house. I was very happy with the response I got via email. They were very quick to respond, and very reassuring, and offered to be available if I needed anything at all.
24 October 2024
Unprompted review
Reply from BREEZEDO
Hi Wendy,
Thank you for sharing your experience with Breezedo Aura Shield flea collars. I’m glad to hear that your cats are comfortable with the mild scent, and that you’re seeing a reduction in fleas so far. It's great that our team could get back to you quickly with advice and support!
It sounds like you’re doing all the right things to get the flea situation under control. If you have any more questions or just need an extra hand along the way, feel free to reach out anytime.
Thanks again, and wishing you and your cats all the best!
Warm regards,
Allan from Breeze
These are not all Natural
There website says that the use all natural ingredients, (rosemary, cedar oil, peppermint oil, and geraniol) however when I received the collars the ingredient list shows they add flumethrin and imidacoprid which are not natural ingredients.
I emailed them requesting a refund on the same day I received collars with no response, it is now 42 days since I emailed them. Just like I have found on Trustpilot website they are known not to respond.
They also have a money back guarantee they refuse to honor.
Update: It is now over 2 months and no contact or response to my email. As I have seen they responded to this review with nice platitudes and carefully worded responses however there is absolutely no action by them and defiantly no refund!
5 September 2024
Unprompted review
Reply from BREEZEDO
Hello Bob,
Thank you for bringing this to our attention, and I’m sorry to hear about your experience. I understand how frustrating it must be. It's also concerning that you haven’t received a response to your refund request, especially after 42 days.
We strive to ensure transparency and uphold our money-back guarantee, so it's disappointing to hear about your experience. Your feedback is important to us, and we’ll make sure it gets passed along to the appropriate team.
If there’s anything else we can do to help or if you'd like assistance with your refund request, please feel free to reach out to our Customer Support Team again. Thank you for your patience and for sharing your experience.
Warm regards,
Allan from Breeze
Safe for our Dog
The customer service support staff kept me informed from the time the shipment left until I received the flea collars
30 September 2024
Unprompted review
Reply from BREEZEDO
Hello Donna,
Thank you for sharing! It’s great to hear that the customer service team kept you well-informed throughout the shipping process. Having consistent communication can really make a difference in the overall experience, especially when waiting for an important item like flea collars. If you ever have any further questions or need assistance, feel free to reach out!
Warm regards,
Allan from Breeze
Absolutely junk
Absolutely junk. My dogs haven't had fleas in years and after switching to this product after using topical my pets have fleas. I asked for a refund and they do not stand behind their money back guarantee!!! They only offered 40% and and still fighting to get all my money back!!!! This company falsely advertised the effectiveness of their product and refuse to honor their own guarantee! Hassle free?! Not a chance! Spread this everywhere this company is terrible.
28 September 2024
Unprompted review
Reply from BREEZEDO
Hi Melissa,
We sincerely apologize for the frustration you've experienced. It's disheartening to hear that Breeze collars did not meet your expectations, and we understand how upsetting it must be dealing with fleas after switching from a topical treatment.
Please reach out to our support team at support@breezedo.com for personalized assistance and to discuss alternative solutions. We genuinely want to help resolve this issue and ensure you're satisfied with your experience.
We appreciate your patience and hope we can assist further.
Best regards,
Allan from Breeze
Very satisfied indeed
After months of trying to eradicate fleas on my dogs and cat, and trying numerous products this finally worked! The collars arrived promptly after ordering. My only issue was how large the dog collars are for Chihuahuas, and think that perhaps it would be useful to have thinner ones like the cat ones for such little dogs. I was initially concerned about the cost, but given how effective they have been, it is actually worth the cost and lasts a long while too. Have recommended to all my friends.
26 September 2024
Unprompted review
Reply from BREEZEDO
Hello Tess,
Thank you for sharing your experience! I'm glad to hear the collars worked well for your pets and that they arrived quickly. I appreciate your suggestion about having thinner collars for small dogs like Chihuahuas—I’ll pass that along.
Thanks for recommending us to your friends! If you need anything else, feel free to reach out.
Warm regards,
Allan from Breeze
The collar is great
The collar is great , but it gets 3 stars because it won’t stay closed. They did add a new way to close the old one, but it still doesn’t stay on very well. I end up threading between the holes to keep it secure.
But the collar seems to work great on fleas and ricks.
22 September 2024
Unprompted review
Reply from BREEZEDO
Hello Michelle,
We hear you, and we appreciate your feedback! It's great to know the collar works well for fleas and ticks, but we understand your frustration with it not staying closed. We’ve just released a new version with an improved closure design to address this issue, so it stays securely in place while keeping your pet comfortable. Your workaround is helpful in the meantime, and we hope the updated version meets your expectations.
If you need further assistance, feel free to reach out to our Customer Support Team at support@breezedo.com. We are here to help!
Warm regards,
Allan from Breeze
These really work
These really work! I got 4 months from them with my disabled cat rescue! Perfect for cats with problems you don't have to worry about any bad reactions! And mine are on a screened in porch!
20 September 2024
Unprompted review
Reply from BREEZEDO
Hello Sheri,
Thank you for sharing your experience! We're so glad to hear that the collars have worked well for your disabled cat rescue. It's wonderful to know that they're providing peace of mind, especially for cats with special needs. Keeping them safe and comfortable on a screened-in porch sounds like the perfect setup. If you have any questions or need further assistance, feel free to reach out. Thank you for choosing Breeze!
Warm regards,
Allan from Breeze
lost and then found
it was easy to order, delivery was fast. I had tried another brand because could not remember the brand name of yours ( which I had purchased before) and the brand is no where on the the collar itself ( my one complaint) so i purchased one that I though was yours but it wasn't, the clasp was different and it cost more. It fell off my dog and was lost forever after only a month. I was happy to find you again online!!!
16 September 2024
Unprompted review
Reply from BREEZEDO
Hello,
Thank you for sharing your experience! We're glad to hear that you are satisfied with our ordering process. We understand the frustration of trying a different brand and having it not work out, especially with the collar coming off so soon.
Thank you for the feedback about the branding not being on the collar—it's helpful for us to know. If you need any further assistance or have any more feedback, feel free to reach out! We're happy you found us again.
Warm regards,
Allan from Breeze
Just do it!
With so many scams and gimmicks I kept letting this ad go by along with the rest. Then one day I was like… why not just give it a try. It lasts 8 months. Let me tell
You we are avid campers during the summer months Starting April 2024-going into Oct 2024.Ticks, fleas and all other bugs can be heavy. These flea collars did the job. Not 1 of these bugs have been found on my 110 lb dogs. I am sorry I waited so long to try it out. Thank you breeze for keeping my pets happy and bug free. You are truly amazingly 🐸
22 April 2024
Unprompted review
Reply from BREEZEDO
Hello Lori,
Thank you so much for sharing your experience! We understand the hesitation with so many products out there, but we’re thrilled that you decided to give Breeze a try—and even more delighted to hear about the results. It’s fantastic to know that our flea collars have kept your dogs bug-free during your camping adventures!
Your story is a great reminder of why we work so hard to create products that really deliver. We're grateful for your trust and happy to help keep your pets protected and comfortable.
Wishing you and your furry friends many more enjoyable, bug-free camping trips!
Warm regards,
Allan from Breeze
I’ve purchased these in the past for my…
I’ve purchased these in the past for my
Dogs and they were great! right I re-ordered five more and all of them have come off the dogs been torn up because they are not the same quality as the first ones. There is no way to hook into a collar! They will not stay on waste of money and I can’t afford,with five dogs to replace these things
10 September 2024
Unprompted review
Reply from BREEZEDO
Hi!
Thank you for your feedback, and I’m sorry to hear about the issues with the recent batch of products. We’re glad to hear that you had a positive experience with your previous orders, and we truly appreciate you bringing this to our attention. We understand how important it is for them to work well for your dogs. We want to ensure that you’re satisfied and that this issue is resolved promptly.
Please reach out to our customer support team at support@therapetmd.com. We’ll be happy to assist you with this issue and find a solution that works for you. Your satisfaction is important to us, and we’re committed to resolving this matter as quickly as possible.
Thank you again for letting us know. We look forward to assisting you!
Best regards,
Allan from Breeze
These are the safest collars I could…
These are the safest collars I could ever put on my wonderful friend Prince. I do not want him full of chemicals. I want him to live along healthy life and breeze helps me do that. Thank you so much you guys my dog and I appreciate you.
6 September 2024
Unprompted review
Reply from BREEZEDO
Hello Deedee & Hope,
Thank you so much for your kind words! We're thrilled to hear that you find our collars to be a safe choice for Prince. Our goal is to provide effective solutions that support a healthy and happy life for your pets, without unnecessary chemicals.
Your appreciation means a lot to us, and we’re glad to be part of Prince’s well-being. If you ever have any questions or need further assistance, don't hesitate to reach out.
Wishing you and Prince all the best!
Warm regards,
Allan from Breeze
I ordered 6 collars on 8/18/24 and…
I ordered 6 collars on 8/18/24 and still have not received them. Have sent several emails and they said they were shipped. I tried to look up the tracking number and USPS says it is not a tracking number. Breeze sent me an email saying they were shipped but still haven't received the collars. Don't know if they work or not. Also does the 30 day return start when you order or when you receive them.
Charlene F
Update they refunded my order.
29 August 2024
Unprompted review
Reply from BREEZEDO
Hi Charlene,
I sincerely apologize for the confusion and frustration you've experienced. Upon reviewing your order, it seems there might have been a mix-up, as I see that you initially requested to cancel your order. We apologize for any inconvenience this has caused. Our team will reach out to you shortly to resolve this, whether through a replacement or a refund. Your satisfaction is our priority, and we’re committed to making this right for you.
Thank you for your patience, and please feel free to contact us if you have any further concerns.
Best regards,
Allan from Breeze
I had issue with the collars stay onng…
I had issue with the collars staying on. I contacted Breeze and they replaced the collars. They are great to work with. Not only that but there collars work great. I willbe purchasing more in the future.
12 August 2024
Unprompted review
Reply from BREEZEDO
Hello Ramona,
Thank you so much for sharing your positive experience, Ramona! We're glad to hear that our team could assist you with the collar issue and that you're happy with the replacement. It’s great to know that the collars are working effectively for you.
We look forward to serving you again in the future!
Best regards,
Allan from Breeze
I bought (7) of these collars for…
I bought (7) of these collars for cats...I have none left because could not keep them on...I put a small rubber band at extra strap beyond the buckle just to try to keep on buy once the rubber band broke the collar was gone...had not even had them for 2 months...I will say that I believe they worked as far as ridding fleas and ticks because my cats stopped scratching, but no good if can't keep on them...very disappointing for the expense of them and to not even be able to keep and can't find them anywhere
21 August 2024
Unprompted review
Reply from BREEZEDO
Hello Tina,
I'm sorry to hear about your experience with the collars not staying on your cats. I understand how frustrating it must be, especially after investing in multiple collars and seeing positive results with flea and tick control. It’s disappointing when a product doesn’t perform as expected, and I appreciate you bringing this to our attention.
Unfortunately, I'm unable to locate your transaction with the name provided. I encourage you to reach out to our customer support team directly at support@breezedo.com so we can review your case and find a better solution for you. Your satisfaction is our priority, and we want to ensure you have a positive experience with our products.
Thank you for your patience and understanding.
Best regards,
Allan from Breeze
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