Breather Office Spaces Reviews 295

TrustScore 3 out of 5

3.0

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Rated 1 out of 5 stars

They are such a scam, I lost all my credits which I've accumulate since 2017. Their only explanation was that it was a change within the company. They should be sued for not noticing anyone and going... See more

Rated 1 out of 5 stars

I tried reserving an office space but my confirmed reservation was cancelled with no explanation. Upon further investigation I was told it was “unavailable” only to then be offered the same space on t... See more

Rated 5 out of 5 stars

Great user experience, their support is available, the rooms are very nice, very easy to book and very lax on cancellation. Our office is packed so we're using Breather Rooms constantly for meetings w... See more

Rated 5 out of 5 stars

A great solution for hosting an event in NYC. The experience we had with a Breather location (Wooster St) was fantastic. Everyone commented - all locals except for us, how good the choice of venue... See more

Company details

  1. Money & Insurance

Information provided by various external sources

Breather offers beautiful and quiet meeting room rentals and work space on demand. Book daily and hourly office space in several cities including NYC, SF, LA, Chicago, London and Toronto.


Contact info

3.0

Average

TrustScore 3 out of 5

295 reviews

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Rated 1 out of 5 stars

They are such a scam

They are such a scam, I lost all my credits which I've accumulate since 2017. Their only explanation was that it was a change within the company. They should be sued for not noticing anyone and going behind our back for this.
Their company is doing pretty terribly right now and I hope they come down crashing. Such an unethical company.

28 May 2021
Unprompted review
Rated 1 out of 5 stars

Bad Experience

I tried reserving an office space but my confirmed reservation was cancelled with no explanation. Upon further investigation I was told it was “unavailable” only to then be offered the same space on the same day for an extra £80 per hour. My first and only experience with this company has been dreadful. Will not be using them again.

30 April 2021
Unprompted review
Rated 1 out of 5 stars

Great until it isn't, and then it's terrible.

Great until it isn't, and then it's terrible. I'm the CEO of a venture backed startup currently utilizing Breather's monthly office service. As part of signing up for it, they require you sign an agreement saying that you will use their internet access and that you can not setup your own internet service provider.

Things were great for a months or so, until our internet went down.

The internet has now been down in our space for 4 days, and Breather has been entirely unwilling to provide a cellular-based WiFi hotspot or any other interim solution that would enable us to productively use our space which we pay about $900 a day for.

The customer service is terrible. They just read from a script, saying things like "Feel free to contact us anytime, we are always here to help 24/7," but should you actually need help, like operable internet, they just say, "I'm sorry, we can't do anything about that." Ridiculous and disingenuous.

15 September 2019
Unprompted review
Rated 1 out of 5 stars

NO NOTICE on a change that leaves me scrambling now

I loved this app and it was perfect for renting by the hour, which is what I need. Offices are beautiful. I wished they had more in my price range but I made it work. Last night I signed a new client based upon the location. Had an hour meeting, now I go to book another appointment only to find out no you have to book 2 hour minimum!! While I respect their right to make a business decision, THEY GAVE US NO NOTICE. And I cannot afford to pay double for an hour client. So unprofessional!

22 January 2019
Unprompted review
Rated 1 out of 5 stars

The door simply didn’t open...

You read correctly, the heart of their business, providing you with a room. This was my second time using their service and I was stuck in the hallway with 15 people who flew in from LA, waiting for the meeting. I just couldn’t believe it and they also weren’t able to find a solution in a timely manner...”we are so sorry for the inconvenience, here is $75 for your next booking”. Thank you but no...meeting cancelled...thank you Breather.

8 December 2018
Unprompted review
Rated 1 out of 5 stars

Comically ugly customer experience

Comically ugly customer experience - this is all I can say. A very rude conduct by a customer experience rep. They make it easy for you to book the room - sure, but anything soon after, they really don't care much.

21 August 2018
Unprompted review
Rated 5 out of 5 stars

Our Lunch & Learn went off without a…

Our Lunch & Learn went off without a hitch! The Breather office space we reserved in downtown Chicago was lovely - clean, bright, roomy, and well appointed. We did have some technical difficulty getting the monitor in the room to work, but our Breather contact was immediately available by phone to problem solve with us and after discovering a loose connection, everything worked perfectly. I look forward to working with Breather again for future events.

13 April 2018
Unprompted review
Rated 5 out of 5 stars

Great meeting space

Great meeting space. Easy to edit reservation and connect with staff if required.Would most definitely recommend.

23 March 2018
Unprompted review
Rated 3 out of 5 stars

I most recently had an experience that…

I most recently had an experience that wasn't great at all. I rented a space for 3 days for executives in my company and paid for cases of water bottles and they never arrived on any of the 3 days. When I received by bill it was on the bill and I had to reach out for it to be removed. Not a great experience.

User experience is great, but that's it.

23 March 2018
Unprompted review
Breather Office Spaces logo

Reply from Breather Office Spaces

Hi there, thank you for taking the time to bring this to our attention!

We apologize that the cases of water you had ordered were not provided for your booking. This is definitely not up to our standards.

Should something ever be amiss during your booking, please do not hesitate to reach out to our Customer Care team right away. We are available 24/7 and happy to help find a quick solution!

Rated 4 out of 5 stars

Very good service

Very good service. There was some drilling happening on the roof of the building, which took a few phone calls to resolve but over all a fantastic experience with Breather. I would use them again and will recommend to others.

23 March 2018
Unprompted review
Breather Office Spaces logo

Reply from Breather Office Spaces

Hi there, so sorry there was construction noise during your booking!

Typically, we like to include a note in the Need to Know section on our location pages if any construction is happening in the area. If ever there is a noise disturbance during your reservation, let us know and we will be happy to find you a more suitable location :)

Give us a shout at support@breather.com if you have any questions or concerns!

Rated 5 out of 5 stars

I have used Breather in London and we…

I have used Breather in London and we were all amazed by how easy it was. It took a lot of stress from our shoulders and the we managed to have excellent meetings.
I definitely recommend this amazing service.

23 March 2018
Unprompted review

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