Returns took a long time to process, but their courtesy outweighed it! Very nice staff. super fast shipping
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Placed an order and accidentally clicked pay via shop as I was logged in instead of putting discount code in. I emailed and WhatsApped straight away to cancel order placed by mistake and they told me... See more
I ordered over the Christmas period and received my order in timely manner. My order came which but was too big so I reordered and received my goods and my refund via pay pal within two day. I wou... See more
Company replied
I honestly can’t fault anything about this whole experience. The delivery was fast and efficient. The quality of the clothing is 10/10, this was my first time ordering from this website but they have... See more
Company replied
Company details
Written by the company
Brave Kid is a leader in the product research and development, manufacture and distribution of high-end children’s ready-to-wear and accessories collections. Its portfolio of licensed brands currently includes Diesel, Marni, Dsquared2, N°21, MM6 Maison Margiela, MAX&Co. and MYAR children’s line. Thanks to its unique know-how, leveraging on a 30-year experience in the sector, Brave Kid perfectly interprets designers and brands’ unique visions translating them into exciting, impeccably executed collections for international boys and girls. bravekid.com was launched in 2021, marking the company’s debut in the direct-to-consumer e-commerce arena. The ultimate expression of the company’s innovative consumer-centric vision, the online store offers an exceptional curation of kid’s products from the high-profile brands in the Brave Kid’s portfolio, including Diesel, Marni, Dsquared2, N°21, MM6 Maison Margiela, MAX&Co. and MYAR children’s collections, as well exclusive designer’ collaborations. An automated warehouse guarantees an impeccable service thanks to quick and efficient inbound and outbound logistics, ensuring fast and in-time deliveries.
Contact info
Via Fosse, 36063, Marostica, Italy
- +393666184270
- customercare@bravekid.com
- bravekid.com
3.8
Great
117 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 12% of negative reviews
Typically replies within 2 weeks
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Everything was dealt with easily. Good customer service in place 👍
Everything was dealt with easily
28 November 2023
Unprompted review
Reply from Brave Kid
Hey Brave, thanks for the nice review. We hope to see you again soon, the Brave Kid Team!
Very efficient and I received my parcel…
Very efficient and I received my parcel earlier than the designated delivery time. Bravo
24 November 2023
Unprompted review
Reply from Brave Kid
Hey Brave, we are so glad you had a good experience with us! Thank you for your review and we hope to see you again soon. Welcome to our world, the Brave Kid Team.
Great customer service I made a mistake on my order …
Great customer service I made a mistake on my shipping address and it was fixed fast and my order was not delayed
21 November 2023
Unprompted review
Reply from Brave Kid
Hey Brave, thanks for the review! We hope this good experience can be the first of many. Welcome to our world, the Brave Kid Team.
everything came like it was supposed to
30 October 2023
Reply from Brave Kid
Good morning, thank you for your review. We are glad you had a good experience. We hope to see you back in our world soon!
Andrea went above and beyond to assist…
Andrea went above and beyond to assist with my problem and solved it in a timely manner.
18 October 2023
Unprompted review
Reply from Brave Kid
Good morning! Thank you for your review. We are glad that you had a good experience with us. We hope to see you again soon, BRAVE KID Team.
This site completely misrepresented…
This site completely misrepresented their forced express shipping 1 to 2 days at $24 dollars for a belt. Ordered on Friday and delivered on Wednesday! Buyer beware!!
4 October 2023
Unprompted review
Reply from Brave Kid
Dear Patricia, we apologize for the inconvenience.
As mentioned during checkout, Brave Kid offers express shipping in 1-2 days, excluding up to 2 business days to process the order. Kindly note that we ship from Italy and you should consider the time zone difference.
We look forward to seeing you soon at our store always remaining ready to help you.
Thank you, BRAVEKID team.
She was the most helpful person respond…
She was the most helpful person respond very fast !
9 September 2023
Unprompted review
Reply from Brave Kid
Thank you for your feedback! Hope you will enjoy new shopping experience with us soon!
BRAVE KID team
Thank you so much for your service and…
Thank you so much for your service and for fast delivery and great product🥰 my sincere recommendations to this store🥰
12 September 2023
Unprompted review
Reply from Brave Kid
Thank you for your great feedback! Hope you will enjoy new shopping experience with us soon!
BRAVE KID Team
Reply from Brave Kid
Thank you for your feedback! Hope you will enjoy new shopping experience with us soon!
BRAVE KID Team
Reply from Brave Kid
Thank you for your feedback! Hope you will enjoy new shopping experience with us soon! BRAVE KID team
excellent
excellent
quick response they answered to my question very helpful
17 August 2023
Unprompted review
Reply from Brave Kid
Thank you for your feedback! Hope you will enjoy new shopping experience with us soon! BRAVE KID team
Reply from Brave Kid
Dear Latoya,
We apologies for your inconvenience.
Unfortunately carrier lost your box. We issued a full refund to you asap.
Hope you will come back to our shop soon. BRAVE KID team
The customer service is so efficient…
The customer service is so efficient thanks to Jessica, she was so helpful and professional.
Absolutely great customer service.
11 July 2023
Unprompted review
Reply from Brave Kid
Thank you for your great feedback! Hope you will enjoy new shopping experience with us soon!
BRAVE KID Team
It's for a site selling children's…
It's for a site selling children's clothes more than cool
20 June 2023
Unprompted review
I love the sandals
The most efficient and fastest delivery ever. Boxed perfectly and all. Definitely will be ordering again from this site.
7 May 2023
Unprompted review
Exceeded my expectations
The website is easy to navigate. The dress I ordered exceeded my expectations.. I can't wait to shop here again!
8 April 2023
Unprompted review
Reply from Brave Kid
Hi Michelle, thank you so much for your review! We are happy that your shopping experience was positive. We hope to see you soon on bravekid.com!
High quality products combined with high quality service
Just perfect...Excellent quality products and delivery, that was unexpected.
20 April 2023
Unprompted review
Reply from Brave Kid
Many thanks for your review! We hope to see you soon on bravekid.com.
Excellent customer service
I live in New York and I had two issues with customs. Both times Diana and Jessica responded to my email right away and took care of issue making it a hassle free experience!! Thank you!
14 April 2023
Unprompted review
Reply from Brave Kid
Many thanks for your review! It is very important to us that the customer is fully satisfied with their shopping experience. We hope to see you soon on bravekid.com.
Reply from Brave Kid
Thank you David!
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