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Rated 1 out of 5 stars

This is clearly a scam company, avoid at any cost! I gave back the car without any damage, they took my complete deposit without any note. The manager of Bravacar Lisbon is part of the scam, he... See more

Rated 1 out of 5 stars

Terrible. Even though I had arranged the rental online, the whole process, once in Lisbon, took well over two hours. The car they gave us was filthy and smelled of some kind of exhaust, so we insi... See more

Rated 4 out of 5 stars

Had read awful reviews but Patricia could not have been more helpful. We were given an upgrade and vehicle was clean and more important, road worthy. Offered to let us leave car in hotel car park an... See more

Rated 1 out of 5 stars

WARNING:: I rented a car from this company on Jun 18, 2022 and they fraudulently charged my card again on Apr 23, 2023. I got the charges reversed but now I am getting letters from the court in Port... See more

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1.5

Bad

TrustScore 1.5 out of 5

34 reviews

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Rated 5 out of 5 stars

Great from pickup to return

We had great experience with these guys. After reading some reviews, we were very careful reading all the documentation and making sure all is good with the car. Everything, from car pickup, to the return went really well. They have been easy to contact and responding their emails, our car has been comfortable and spacey (there has been some strange sound when car was in lower gear, but we thought its not an issue). They did not try to force us to buy insurance or anything else and no hidden costs. So yeah, for the price value ratio I can truly recommend these guys

19 October 2020
Unprompted review
Rated 1 out of 5 stars

A complete Nightmare

Rented a car in Porto Airport. The car was a nightmare, everything was falling apart. one of the tires was flat, so I had to calibrate 6 times in the 4 days. When the car went over 110 the wheel started losing grip to steer. Not to mention the rear mirror completely loose.
When I got back to the car rental agency to tell about the problem, the attendant was extremely rude, nothing was made about my complaints, and in addition to that, I was charged one extra day for being 1 hour late.

28 August 2020
Unprompted review
Rated 1 out of 5 stars

I didn't wait so long on airport

I didn't wait so long on airport, but later I had a little problem - battery of car was empty. Man who talked with me in office helped me (he called mechanic). Of course it took some time. Later I changed my car and man who rented me car said that I can give back car on the next day so much later than in was in agreement.
I was shocked and really angry when on the next day owner of Bravacar called to me and he said to me that I should gave back car as was in agreement I now I will have to pay for whole second day.
Its really bad and sad that they have so weak communication. They gave me car with low battery, I loss 2-3 hours because of that and I had to pay around 25 euros for next day.
I don't recommend.

5 January 2020
Unprompted review
Rated 1 out of 5 stars

Scam from Carjet and their supplier…

Scam from Carjet and their supplier Bravacar
Scam Company. Placed an order for a car that the supplier never had. According to the supplier this is not the first time, and Carjet knows about it but they continue offering the car. Tried to contact Carjet.com, but the service is too bad that there is no option to reach or contact their customer service. With this being said carjet and their supplier bravacar are doing scam and liying to customers. Further actions will be made by the law, as you cannot sell a product that doesn't exists.

3 January 2020
Unprompted review
Rated 5 out of 5 stars

We hired a car from Bravacar Faro…

We hired a car from Bravacar Faro Airport for 11 days in April for just £40. Provided with a Fiat Panda with just 13000 kms on the clock
Pick up and drop off went very smoothly. Couldn’t fault anything.

2 May 2019
Unprompted review
Rated 1 out of 5 stars

shockingly bad service from Bravacar (Portugal) and Discover Car Hire (booking agency)

Booked car hire with Bravacars in Porto, Portugal, through Discover Car Hire. When we arrived, there was noone there to meet us and when I called the office they said they were closed and I could not have the car. This was all before the advertised closing time.

I could have been left stranded with 2 elderly relatives, but of course the local competition were excellent and sorted us out.

Bravacars were simply rude and useless. Discover were equally useless, and after a lengthy "investigation" they decided it was not their fault.

Will never use Bravacar again, will never use Discover Car Hire again. I suggest you do the same.

6 November 2018
Unprompted review
Rated 1 out of 5 stars

This "company" is a scam!

This car hire "company" operating out of Faro airport is a very rude man taking your credit card details out of the back of his car in front of the legitimate P4 care hire office! Very aggressive when I questioned the airport fee as my paperwork clearly stated there would be none as the car was to be collected off site, and threatened to tear up my contract if I did not pay this fee. This individual at this airport has all makings of a scam and he works under Car Del Mar banner. I contacted them and they promised the fee would be returned to my bank account which never happened so beware of both these dodgy "companies." The only way to get rid of these type of businesses is to not use them.

11 September 2017
Unprompted review
Rated 4 out of 5 stars

never had problems

rented different times, never had a problem and employees are nice. Cars are not super new but it's good value for money.

17 June 2017
Unprompted review
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