I am very satisfied with the shoes that I ordered. They fit very well. In my original review I commented on delivery times, and I received a reply from Brandz. Thank you. I do understand that it s... See more
Company replied
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Maeshree made me feel like the most important person on this planet when I needed a shoe only their store had and they were 600 plus kilometres away but it reached me in one working day. Absolutely am... See more
Company replied
Very Friendly and fast on communicating with their clients via phone calls and WhattsApp. I received my order earlier than i expected their service was great it was my first time buying on them but... See more
Company replied
Funny how i thought it wasn't real, i just took my chances but i have received my parcel and to be honest I'm really happy with the service,, what threw me off a bit was when i had to write my home ad... See more
Company replied
Company details
Written by the company
Leading Branded Footwear and Clothing Fashion Retailers. 👌Branded footwear & clothing 🚛We deliver 🛍️Shop Online or on Whatsapp
Contact info
20 Industrial Road, 4240, Port Shepstone, South Africa
- 0396820962
- info@brandzz.co.za
- brandzz.co.za
4.3
Excellent
530 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent customer service!
Excellent customer service!! .Its very comforting to buy from a supplier that shows you that they really care about your satisfaction. I'm also happy with the quality of the shoe I purchased from Brandz .I will be ordering from online again soon.
20 April 2026
Unprompted review
Reply from Brandz
Good day
We appreciate your feedback and we are glad our team was able to assist you efficiently; your review is greatly appreciated. We at Brandz strive to provide the best service and quality products.
Thank you for shopping with Brandz. We look forward to assisting you with your next purchase. If there is anything we can assist you with kindly contact us on 039 682 0962.
Kind regards
Online Team
Reply from Brandz
Good day
We appreciate your feedback and we are glad our team was able to assist you efficiently, your review is greatly appreciated. We at Brandz strive to provide the best service and quality products.
Thank you for shopping with Brandz. We look forward to assisting you with your next purchase. If there is anything we can assist you with kindly contact us on 039 682 0962.
Kind regards
Online Team
I'm in love with my shoes.
28 March 2026
Reply from Brandz
Good day
We appreciate your feedback and we are glad our team was able to assist you efficiently, your review is greatly appreciated. We at Brandz strive to provide the best service and quality products.
Thank you for shopping with Brandz. We look forward to assisting you with your next purchase. If there is anything we can assist you with kindly contact us on 039 682 0962.
Kind regards
Online Team
Your services are so good and u always updated me in every moves of my parcel.Thank u once again
Service is very good and always keeping me updated through whtsapp and email
28 March 2026
Reply from Brandz
Good day
We appreciate your feedback and we are glad our team was able to assist you efficiently, your review is greatly appreciated. We at Brandz strive to provide the best service and quality products.
Thank you for shopping with Brandz. We look forward to assisting you with your next purchase. If there is anything we can assist you with kindly contact us on 039 682 0962.
Kind regards
Online Team
More convince
27 March 2026
Reply from Brandz
Good day
We appreciate your feedback and we are glad our team was able to assist you efficiently, your review is greatly appreciated. We at Brandz strive to provide the best service and quality products.
Thank you for shopping with Brandz. We look forward to assisting you with your next purchase. If there is anything we can assist you with kindly contact us on 039 682 0962.
Kind regards
Online Team
There was a problem with the delivery &…
There was a problem with the delivery & I got my order opened not sealed because of that wrong address. & it took long to be delivered.
6 April 2026
Reply from Brandz
Good day
We appreciate your feedback your review is greatly appreciated.
Thank you for letting us know, and we’re really sorry about your experience. We apologize for the delay and for your order arriving unsealed (in the first courier packet) due to the address issue. This is not the standard we aim for.
If you can kindly contact us on 039 682 0962 so we can clarify
Kind regards
Online Team
Reply from Brandz
Good day
We appreciate your feedback and we are glad our team was able to assist you efficiently, your review is greatly appreciated. We at Brandz strive to provide the best service and quality products.
Thank you for shopping with Brandz. We look forward to assisting you with your next purchase.
Kind regards
Online Team
Reply from Brandz
Good day
We appreciate your feedback and we are glad our team was able to assist you efficiently, your review is greatly appreciated. We at Brandz strive to provide the best service and quality products.
Thank you for shopping with Brandz. We look forward to assisting you with your next purchase.
Kind regards
Online Team
I did not receive my package
I did not receive my package, inside it was someone's else shoes, whom i am devastated on their behalf cause they could have lost their package also, so please return my shoes that i orded. I talked to someone on Wednesday and they have been quite and its so anxiety inducing hopefully tomorrow they make contact and that hopefully by the end of the week i will receive my shoes.
27 March 2026
Reply from Brandz
Good day
We appreciate your feedback your review is greatly appreciated.
We are aware of the issue and can guarantee we are working on it. If you can kindly contact us on 039 682 0962.
Kind regards
Online Team
Great service and delivery on time
30 March 2026
Reply from Brandz
Good day
We appreciate your feedback and we are glad our team was able to assist you efficiently, your review is greatly appreciated. We at Brandz strive to provide the best service and quality products.
Thank you for shopping with Brandz. We look forward to assisting you with your next purchase.
Kind regards
Online Team
Reply from Brandz
Good day
We appreciate your feedback and we are glad our team was able to assist you efficiently, your review is greatly appreciated. We at Brandz strive to provide the best service and quality products.
Thank you for shopping with Brandz. We look forward to assisting you with your next purchase.
Kind regards
Online Team
Delivery was fast and high quality shoes
25 March 2026
Reply from Brandz
Good day
We appreciate your feedback and we are glad our team was able to assist you efficiently, your review is greatly appreciated. We at Brandz strive to provide the best service and quality products.
Thank you for shopping with Brandz. We look forward to assisting you with your next purchase.
Kind regards
Online Team
Rendering essential services
Rendering essential services, cost effective its exceptional and greatly reasonable price on their goods and services. Genuine and Authentic online company that serves with dignity and gratitude. #Respect👌🏻🙌🏻🙇🏻
26 March 2026
Reply from Brandz
Good day
We appreciate your feedback and we are glad our team was able to assist you efficiently, your review is greatly appreciated. We at Brandz strive to provide the best service and quality products.
Thank you for shopping with Brandz. We look forward to assisting you with your next purchase.
Kind regards
Online Team
Reply from Brandz
Good day
We appreciate your feedback and we are glad our team was able to assist you efficiently, your review is greatly appreciated. We at Brandz strive to provide the best service and quality products.
Thank you for shopping with Brandz. We look forward to assisting you with your next purchase.
Kind regards
Online Team
Great service got my shoes within the…
Great service got my shoes within the time that I was given
26 March 2026
Reply from Brandz
Good day
We appreciate your feedback and we are glad our team was able to assist you efficiently, your review is greatly appreciated. We at Brandz strive to provide the best service and quality products.
Thank you for shopping with Brandz. We look forward to assisting you with your next purchase.
Kind regards
Online Team
Reply from Brandz
Good day
We appreciate your feedback and we are glad our team was able to assist you efficiently, your review is greatly appreciated. We at Brandz strive to provide the best service and quality products.
Thank you for shopping with Brandz. We look forward to assisting you with your next purchase.
Kind regards
Online Team
Product takes 3 weeks to arrive
25 March 2026
Reply from Brandz
Good day
We appreciate your feedback and your review is greatly appreciated.
We have tried contacting you, however we were unsuccessful. If you can kindly contact us on 039 682 0962. According to our records your order was delivered to you within 7 working days.
We look forward to your call so we can assist you further.
Kind regards
Online Team
Maeshree made me feel like the most…
Maeshree made me feel like the most important person on this planet when I needed a shoe only their store had and they were 600 plus kilometres away but it reached me in one working day. Absolutely amazing experience.
27 March 2026
Unprompted review
Reply from Brandz
Good day
Thank you so much for your wonderful feedback and we are glad our team was able to assist you efficiently, your review is greatly appreciated!
We're thrilled to hear that your experience with Brandz was a great one and that you were happy with the order updates and delivery time. We truly appreciate your support and look forward to serving you again soon!
We at Brandz strive to provide the best service and quality products.
Thank you for shopping with Brandz.
Kind regards
Online Team
Quick service and I was kept upvto date…
Quick service and I was kept upvto date on both my orders.
Thank you!
27 February 2026
Reply from Brandz
Good day
We appreciate your feedback and we are glad our team was able to assist you efficiently, your review is greatly appreciated. We at Brandz strive to provide the best service and quality products.
Thank you for shopping with Brandz. We look forward to assisting you with your next purchase.
Kind regards
Online Team
Reply from Brandz
Good day
We appreciate your feedback and we are glad our team was able to assist you efficiently, your review is greatly appreciated. We at Brandz strive to provide the best service and quality products.
Thank you for shopping with Brandz. We look forward to assisting you with your next purchase.
Kind regards
Online Team
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