Brandripe Reviews 

11
•
TrustScore 3.5 out of 5

3.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Graphic Designer

Written by the company

No HR. No Contracts. No Hidden Costs. For one flat monthly fee, Brandripe is the best way for you to outsource all your graphic design needs. We promise quality graphic designs with unlimited requests and revisions. Clients will be paired with a professional and dedicated designer that will deliver your dream designs within 24 - 48 hours. Our focus is beyond profit, but rather purpose and we want you to feel proud that you’ve chosen us to partner with.


Contact info

3.3

Average

TrustScore 3.5 out of 5

11 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

People also looked at

3.3

All reviews

(11)

1 review in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Good service | Results and creativity vary

Been using them for a few months now. Good service, decent designs. They can implement very well based on references and requests. But they will NOT be a creative partner. You cannot brainstorm for inspiration or ideas with them, you have to do that yourself.

Sometimes they surprise you with great work from the first try and other times you get real generic designs and it needs more than a couple of tried to reach the desired outcome.

Communicating with one account manager is a good thing, you get to understand eachother more down the line and things become easier and flow better.

Things will drag though.

9 March 2026
Unprompted review
Brandripe logo

Reply from Brandripe

i Sari,

Thanks for taking the time to share such detailed feedback and for trusting Brandripe over the past few months. We really appreciate it.

You’re right that our team works best when there’s a clear brief or reference to work from. Our model is built around executing design requests quickly and efficiently rather than replacing a full creative strategy or brainstorming partner. That said, we’re always working on improving how we guide clients who want more direction or inspiration.

Design can also be subjective, so sometimes it takes a couple of iterations to land exactly where you want it. The good news is that once the team and the brand get more familiar with each other, things usually move faster and the results become more consistent, as you’ve already noticed with the account manager relationship.

We appreciate the honest feedback about turnaround and creativity as well. It helps us continue improving the service.

Thanks again for working with us.

Rated 1 out of 5 stars

Corrupt business practice

- Corrupt business practice. Tested them out for a trial period of 6 days. Feedbacked that I was canceling before 1st project concluded. I was then requested by the project manager to give them another chance on a 2nd project. Before 2nd project concluded, was informed that I was billed for the month. Be warned of this loophole

- Delivered on simple designs with specific instructions
- Lack of conceptual capabilities
- Good for small businesses who do not want the trouble of always briefing different freelancers.
- Misleading that they have the speed to cater as a replacement for agencies

29 July 2024
Unprompted review
Brandripe logo

Reply from Brandripe

We really appreciate you taking the time to leave us such a detailed review. We’ve done a deep dive into your case and want to clarify a few things.
Our trial is for 7 days, not 6, and you were billed after 7 days.
Jul 28, 2024, 9:47am sign up time
Aug 4, 2024, 10:50 am billed time. 7 Days later.
You said that you were billed before the 2nd project was completed: The second project was completed and delivered on Aug 2, 2024 6:13 pm. That is 2 days before your billing date, Aug 4th.
At any point during your trial, you can cancel your subscription directly from your account. I am not sure why you decided not to cancel on Friday after receiving your 2nd project.
On Aug 5, the 8th day, you reached out to your account manager asking for a refund. When we asked you, “why didn’t you cancel during your trial” your reply was that you’ve already reached out to your bank and told them that this charge is fraudulent, and you’ll let the bank deal with it. We would have been happy to refund you by the way, had you given us the chance.
I really hope no one tries to inflict this type of harm on your business. There are always two sides to a story, and we wish you nothing but the best.

Rated 5 out of 5 stars

Great user experience, hassle free creative execution

I have been working with Brandripe for the past 3 months our team found the service of briefing and receiving the designs seamless, and fast. We needed to launch a new brand, wereceived the assets in a timely manner and what was great about the experience is that we not only had the chance to communicate with our project manager but also the designers all in one view. Making it easy to collaborate, give feedback for revisions and receive great results. The quality of the designs are top notch and it was very easy when we gave the designer creative flexibility. I would definitely recommend Brandripe.

23 August 2021
Unprompted review
Rated 5 out of 5 stars

Best service provider for graphics I…

Best service provider for graphics I hardly believe anyone else provides such smart service in this industry We love the way they deliver work to our requirement

30 December 2020
Unprompted review
Brandripe logo

Reply from Brandripe

Thanks Kang! We love working with you and the team as well :)

Rated 5 out of 5 stars

Best service provider for graphics

Very good, service and quality. Best value for money creative agency you'll ever find and this is coming from a person who has worked with multiple agencies.

30 December 2020
Unprompted review
Brandripe logo

Reply from Brandripe

Hi Desmond. Many thanks for your kind review!

Rated 5 out of 5 stars

Good value for the money!

Good value for the money!
Great fast service. Glad the service includes unlimited edits because some projects do take multiple rounds to get it dialed in. I plan on using the service more and more. Thanks Brandripe!

28 December 2020
Unprompted review
Brandripe logo

Reply from Brandripe

Hi Rafizah! Thanks for the review and look forward to further enhancing our services in the new year!

Rated 5 out of 5 stars

They do quality work

They do quality work, are friendly, and efficient.

25 December 2020
Unprompted review
Brandripe logo

Reply from Brandripe

Hi Cindy! Thanks for the review and look forward to further enhancing our services in the new year!

Rated 5 out of 5 stars

A good replacement to your full time designer

I recently had to let go of my designer because we had to downsize due to Covid-19 pandemic which has affected my family's business. I saw their ad. Clicked on it and gave them a try. Seriously, I thought the turn around time was nonsense, or shall I say fake. Ok, I was proven wrong. Now on my 3rd month with them. So good job Brandripe. I would have been struggling with designs if I have not stumbled upon you guys. Haha!

8 December 2020
Unprompted review
Brandripe logo

Reply from Brandripe

Hi Peter. We're glad to have made a positive impact on your business. Thanks for your review!

Rated 5 out of 5 stars

Great Experience

I absolutely love Brandripe. They produce great quality designs, and give you a great amount of output for what you pay. Would highly recommend to anyone looking for design.

20 November 2020
Unprompted review
Brandripe logo

Reply from Brandripe

Thank you for sharing your experience with Brandripe.

We are happy to hear you love our service, and look forward to your next request!

Rated 4 out of 5 stars

Awesome delivery but a bit lacking in creativity maturity

In terms of timeline and delivery is quite on point however the creativity-wise still lack some maturity in it but not a big issue as comments and amendments made up for it. Looking forward to more projects with Brandripe.

16 November 2020
Brandripe logo

Reply from Brandripe

Thanks Matthew. Really appreciate the feedback! We are glad to have you on board and look forward to continuously improving our designs and service :)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look