Hired a floor sanding kit. Tools were all functional and I had ordered enough consumables to cover the job. I included delivery and collection and although collection was 3 days late, that wasn’t a pr... See more
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See what reviewers are saying
All went smoothly from dekivery to collection.
Excellent service, very helpful staff. I hired a concrete beaker and one of the chisels didn't fit (it slid up and down), but I was still able to complete the job without any problems. I would certain... See more
Superb service start to finish. The Birmingham branch was unable to provide what I required, and I was passed on to the Stoke-on-Trent branch. Keith was superb in dealing with my requests as well... See more
Company details
Written by the company
Brandon Hire Station is the specialist tool hire and equipment hire division of Vp plc and is one of the UK’s largest providers of tools and equipment for Industry, Construction and DIY. Whether you work locally, regionally or nationally, we endeavour to meet all of your requirements. All of our customers are provided with a single point of contact, making your experience hassle free. As a national tool hire company, we have a branch network supported by over 450 vehicles to ensure we meet your demands as a customer. We track individual orders in real time as they move around the country. So for every single delivery or collection, we will be able update our customers of delivery and van locations in real time. This helps to provide real-time visibility for our customers and give you the ability to track orders and receive an electronic delivery and collection note. Think Tool Hire. Think Brandon Hire Station. More customers are choosing tools and equipment from Brandon Hire Station which offers exceptional customer support services, through our National Customer Service Centre and designated account managers. All designed to make your experience with us hassle free. We provide tools and equipment with delivery guaranteed within an agreed timescale at a number of locations through our branded vehicles and FORS accredited drivers. Over 2200 Catalogue Items. 100+ Locations Throughout the UK. 450+ Delivery Vehicles.
Contact info
Domindo House, Lytton Street, ST4 2AG, Stoke-On-Trent, United Kingdom
- 01782 414 641
4.7
Excellent
34 reviews
Replied to 99% of negative reviews
Typically replies within 24 hours
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Reply from Brandon Hire Station - Stoke
Hi Michael, thank you for your review. We're pleased to hear that you had a good hire experience and were happy with the service you received from our team. Kind regards, the Brandon Hire Station team.
Great service at the Stoke Depot
7 September 2025
Reply from Brandon Hire Station - Stoke
Hi Peter, thanks for your review! We're happy to hear that you received great service from our Stoke on Trent team and we hope to see you again soon. Kind regards, the Brandon Hire Station team.
Great Experience
Easy process to hire and delivery was as expected. When there was an issue they dealt with it well and resolved it in the best way they could.
2 July 2025
Reply from Brandon Hire Station - Stoke
Hi John, thank you for your positive feedback about your recent hire experience. We're happy to hear that you were pleased with our hire process and delivery service. We're sorry for the issue you experienced but are glad that our team resolved this for you effectively. Thanks again for your review and we hope to support you again in future. Kind regards, the Brandon Hire Station team.
Simple to book and easy to extend hire
We used Brandon to rent some prop pals during our extension work and needed to extend the hire period a couple times. Nice and easy to do with no fuss. Also used them for genie lifts too, early morning drop off and next day collection - bonus!
3 July 2025
Reply from Brandon Hire Station - Stoke
Good morning, thank you for your review and choosing to hire with us. We're glad to hear that you found our hire process easy and flexible and had an excellent experience overall. We appreciate your feedback and hope to see you again in the future! Kind regards, the Brandon Hire Station team.
Easy company to deal with.
The equipment advice was spot on and the staff were very helpful.
27 May 2025
Reply from Brandon Hire Station - Stoke
Hi Andrew, thank you for your positive feedback. We're glad to hear that our team were helpful and that the advice you received was spot on. We appreciate your feedback and hope to see you again in the future. Kind regards, the Brandon Hire Station team.
Best hire company
Very easy website to use , competitive rates and the staff at Stoke are always helpful polite and have knowledge of all the hire equipment.
8 May 2025
Reply from Brandon Hire Station - Stoke
Hi Russell, thank you for your great review! We're delighted to hear that we're your go to tool hire company and that our Stoke team always offer knowledgeable and helpful service to get you the tools you need. We appreciate your feedback and hope we can support you again soon. Kind regards, the Brandon Hire Station team.
efficient and helpful with good…
efficient and helpful with good condition hire equipment
20 March 2025
Reply from Brandon Hire Station - Stoke
Hi Paul, thank you for your review. We're delighted to hear that you found our service efficient and helpful, and that our hire equipment met your expectations. Kind regards, the Brandon Hire Station team.
Reply from Brandon Hire Station - Stoke
Hi Lena, thank you for your review about your recent hire. We're happy to hear that our team were very helpful and you received excellent service. Kind regards, the Brandon Hire Station team.
Reply from Brandon Hire Station - Stoke
Hi Mark, thank you for your 5-star review. We're delighted to hear that you found our service efficient and our Stoke team helpful. Kind regards, the Brandon Hire Station team.
Reply from Brandon Hire Station - Stoke
Hi Christopher, thank you for your positive review of your recent hire. We're pleased to hear that you appreciated our quick delivery, friendly service, and the quality of our tools. We hope we will see you again soon. Kind regards, the Brandon Hire Station team.
Reply from Brandon Hire Station - Stoke
Hi Timothy, thank you for your 5-star review. We're pleased to hear that our delivery team offered friendly service during your hire. Kind regards, the Brandon Hire Station team.
Reply from Brandon Hire Station - Stoke
Hi Samantha, thank you for your 5-star review. We're delighted to hear that you were happy with the communication you received and our prompt delivery service. Kind regards, the Brandon Hire Station team.
Polite and very helpful staff
Polite and very helpful staff. From ordering to collecting on two occasions never had any issues. They even helped me out when I forgot to order a part I needed. Also the collection staff placed and removed the machinery into my car. Excellent service.
2 April 2024
Reply from Brandon Hire Station - Stoke
Hi Kayleigh, thank you for your positive review and for choosing to hire with us. We're delighted to hear that our Stoke team provided you with excellent service and assistance. We appreciate your feedback and hope to see you again in the future. Kind regards, the Brandon Hire Station team.
Amazing service and fantastic staff
17 February 2024
Reply from Brandon Hire Station - Stoke
Hi Lisa, thank you for your 5-star review. We're delighted to hear that you were impressed with the team at our Stoke on Trent branch and received excellent service. Your feedback is greatly appreciated. Kind regards, the Brandon Hire Station team.
Reply from Brandon Hire Station - Stoke
Good afternoon, thank you for your positive review. We're delighted to hear that the delivery and collection service from our Stoke team was excellent. Thank you for hiring with us and we hope to assist you again in the future. Kind regards, the Brandon Hire Station team.
Staff helpful as expected from previous…
Staff helpful as expected from previous experience
15 January 2024
Reply from Brandon Hire Station - Stoke
Hi Anthony, thank you for your 5-star review and being a valued customer of our Stoke on Trent branch. We're pleased to hear that the team met your expectations and provided helpful service. We appreciate your continued support and hope to see you again in the future. Kind regards, the Brandon Hire Station team.
The whole process was very easy
The whole process was very easy, the branch staff were very helpful and understood what i was doing, the equipment worked very well and made the job easy, and returning the equipment was easy.
5 November 2023
Reply from Brandon Hire Station - Stoke
Hi Barrie, thank you for taking the time to leave us such positive feedback. We're delighted to hear that our Stoke team were so helpful and that you found our equipment very reliable. Thank you for choosing to hire with us and we hope to see you again in the future. Kind regards, the Brandon Hire Station team.
Hired a floor sanding kit
Hired a floor sanding kit. Tools were all functional and I had ordered enough consumables to cover the job. I included delivery and collection and although collection was 3 days late, that wasn’t a problem. Will use BHS again - already used them previously. Easy ordering online.
17 October 2023
Reply from Brandon Hire Station - Stoke
Hi Len, thank you for your positive review. We're pleased to hear that you had a positive hire experience and found our floor sanding kit was up to the task. However, we apologise for the delay with the collection and are sorry for any inconvenience this caused. Thank you for being a valued Brandon Hire Station customer and we look forward to seeing you again in future. Kind regards, the Brandon Hire Station team.
Superb service start to finish
Superb service start to finish.
The Birmingham branch was unable to provide what I required, and I was passed on to the Stoke-on-Trent branch. Keith was superb in dealing with my requests as well as the driver Steve who delivered and collected.
Would thoroughly recommend.Delivered on time. Good quality scaffolding. Did the job exactly as we required.
20 August 2023
Quick delivery.
20 July 2023
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