Great website, easy to arrange what I needed, and very competive price compared to the competition. 110% to the guys on collection and delivery - couldn't have been more helpful and flexible. Unfortun... See more
Company replied
Location
Switch locationUnit 4, St Austell Bay Business Park, Parmoor Road, PL25 3RF Saint Austell, GB
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See what reviewers are saying
Great booking service, product, price and delivery/collection. Made a bad job easy. Ta
Company replied
Really easy, cheap and friendly in-store. I returned my generator early as it wasn’t fit for purpose, was told I’d receive a partial refund which never came. I wasn’t expecting this as it was my mista... See more
The hire of the Brushcutter was delivered ok and with a fault on it was soon rectified. . . BUT it was getting collected was the problem it sat around for over a week ( not that l needed to use it an... See more
Company replied
Company details
Written by the company
Brandon Hire Station is the specialist tool hire and equipment hire division of Vp plc and is one of the UK’s largest providers of tools and equipment for Industry, Construction and DIY. Whether you work locally, regionally or nationally, we endeavour to meet all of your requirements. All of our customers are provided with a single point of contact, making your experience hassle free. As a national tool hire company, we have a branch network supported by over 450 vehicles to ensure we meet your demands as a customer. We track individual orders in real time as they move around the country. So for every single delivery or collection, we will be able update our customers of delivery and van locations in real time. This helps to provide real-time visibility for our customers and give you the ability to track orders and receive an electronic delivery and collection note. Think Tool Hire. Think Brandon Hire Station. More customers are choosing tools and equipment from Brandon Hire Station which offers exceptional customer support services, through our National Customer Service Centre and designated account managers. All designed to make your experience with us hassle free. We provide tools and equipment with delivery guaranteed within an agreed timescale at a number of locations through our branded vehicles and FORS accredited drivers. Over 2200 Catalogue Items. 100+ Locations Throughout the UK. 450+ Delivery Vehicles.
Contact info
Unit 4, St Austell Bay Business Park, Parmoor Road, PL25 3RF, Saint Austell, United Kingdom
- 01726 817307
4.1
Great
9 reviews
Replied to 99% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great booking service
Great booking service, product, price and delivery/collection. Made a bad job easy. Ta
22 October 2025
Reply from Brandon Hire Station - St Austell
Good morning, thank you for your review about your recent hire. We're pleased to hear that you had a great hire experience, and that our equipment helped you to make a difficult job much easier. Kind regards, the Brandon Hire Station team.
Helpful staff
Helpful staff, know their products. Delivery and collection timely and friendly.
11 October 2025
Reply from Brandon Hire Station - St Austell
Good morning, thank you for your positive review. We're pleased to hear you had a 5-star hire experience and found our team helpful, knowledgeable and friendly. We hope we can support you again soon. Kind regards, the Brandon Hire Station team.
Helpful and friendly staff
Really great place to hire from. Super easy booking, collection and drop off and the staff were great in getting me sorted. Thanks guys.
30 July 2025
Reply from Brandon Hire Station - St Austell
Hi Oli, thank you for your review. We're really pleased to hear that you found our hiring process easy and that our team provided great service throughout your hire. We appreciate your feedback and look forward to helping you with any future hire needs. Kind regards, the Brandon Hire Station team.
The hire of the Brushcutter was…
The hire of the Brushcutter was delivered ok and with a fault on it was soon rectified. . . BUT it was getting collected was the problem it sat around for over a week ( not that l needed to use it anywhere else or longer ) with chase up phone calls as well it became a bit of an eyesore lying around the place and in some way made me feel more conscious of anybody taking it in which if it was collected the following day of hire l wouldn’t have to have felt that way !
13 June 2025
Reply from Brandon Hire Station - St Austell
Hi Trevor, thank you for taking the time to review us. We appreciate your feedback concerning the collection time and apologise for the inconvenience this delay caused for you. We will take your comments on board to ensure this service is improved. Kind regards, the Brandon Hire Station team.
Good service and value
Great website, easy to arrange what I needed, and very competive price compared to the competition. 110% to the guys on collection and delivery - couldn't have been more helpful and flexible. Unfortunately the office fouled up and only sent 1 access tower when I'd ordered 2, but rectified same day so didn't hold us back much. Will certainly use again.
16 December 2024
Reply from Brandon Hire Station - St Austell
Hi Rob, thank you for your feedback. We're delighted to hear that you found our website easy to use and our delivery team helpful and flexible. We apologise for the initial mix-up with your order but are glad it was resolved promptly. We look forward to serving you again in the future. Kind regards, the Brandon Hire Station team.
Great Service…
Very friendly helpful guy that greeted me and helped me load and unload. Unfortunately the machine broke down in the morning and it was picked up and taken back to the depot and returned fixed at lunchtime.
20 April 2024
Reply from Brandon Hire Station - St Austell
Hi, thank you for sharing your experience with us. We apologise for the inconvenience caused by the breakdown of the machine, but we're glad our team was able to swiftly resolve the issue and get it back to you promptly. We appreciate your understanding and hope to serve you again in the future. Kind regards, the Brandon Hire Station team.
Good service
Really easy, cheap and friendly in-store. I returned my generator early as it wasn’t fit for purpose, was told I’d receive a partial refund which never came. I wasn’t expecting this as it was my mistake so no harm done
8 August 2023
Excellent service from ordering to…
Excellent service from ordering to collection, friendly staff and helpful.
24 April 2023
Friendly staff and Reliable Company
Friendly staff. Reliable company everytime we use them
9 April 2023
Reply from Brandon Hire Station - St Austell
Good morning, thank you for your review, it's great to know you use Brandon hire Station regularly! We look forward to seeing you again
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