every think handled well but website and telephone contact line useless when wanted to extend hire period. Sorted by email but an online portal would have saved me time and anxiety.
Company replied
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See what reviewers are saying
The staff are what makes the service here always friendly helpful and when somethings isn’t right with the equipment you have booked they will talk through the options. Thanks will continue to use you... See more
Company replied
Very helpful staff I had a problem collecting the machine on the agreed date and they moved the hire period with no problems. The petrol powered moss brush was fantastic my customer had previously had... See more
Company replied
I had no issues booking a trolley i required at short notice. The staff were very helpful. The online experience was smooth with regular updates and the store staff were very helpful and courteous
Company replied
Company details
Written by the company
Brandon Hire Station is the specialist tool hire and equipment hire division of Vp plc and is one of the UK’s largest providers of tools and equipment for Industry, Construction and DIY. Whether you work locally, regionally or nationally, we endeavour to meet all of your requirements. All of our customers are provided with a single point of contact, making your experience hassle free. As a national tool hire company, we have a branch network supported by over 450 vehicles to ensure we meet your demands as a customer. We track individual orders in real time as they move around the country. So for every single delivery or collection, we will be able update our customers of delivery and van locations in real time. This helps to provide real-time visibility for our customers and give you the ability to track orders and receive an electronic delivery and collection note. Think Tool Hire. Think Brandon Hire Station. More customers are choosing tools and equipment from Brandon Hire Station which offers exceptional customer support services, through our National Customer Service Centre and designated account managers. All designed to make your experience with us hassle free. We provide tools and equipment with delivery guaranteed within an agreed timescale at a number of locations through our branded vehicles and FORS accredited drivers. Over 2200 Catalogue Items. 100+ Locations Throughout the UK. 450+ Delivery Vehicles.
Contact info
280 Foleshill Road, CV6 5AH, Coventry, United Kingdom
- 0247 666 6554
4.4
Excellent
56 reviews
Replied to 99% of negative reviews
Typically replies within 24 hours
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See how their reviews and ratings are sourced, scored, and moderated.
Really helpful local staff
24 November 2025
Reply from Brandon Hire Station - Coventry
Good morning, thank you for your review. We're happy to hear that you received helpful service from our Coventry team. Kind regards, the Brandon Hire Station team.
Lawn hollow tine equipment
Ordered on line. Price was clear and product was delivered and collected as promised
2 November 2025
Reply from Brandon Hire Station - Coventry
Hi Simon, thank you for your 5-star review. We're pleased to hear that you had a great experience with us. Kind regards, the Brandon Hire Station team.
Reply from Brandon Hire Station - Coventry
Hi Alan, we're very sorry to hear that the service you received fell below the high standards we aim to deliver. Your comments will be taken on board. Kind regards, the Brandon Hire Station team.
Reply from Brandon Hire Station - Coventry
Hi Amy, thank you for taking the time to leave us a review. We're pleased to hear that Andy and our Coventry team provided friendly and helpful service. Thank you for hiring with us and we hope to see you again in the future. Kind regards, the Brandon Hire Station team.
Reply from Brandon Hire Station - Coventry
Hi Craig, thank you for your review about your recent carpet cleaner hire. We're pleased to hear that you found our booking process easy and were happy with our prices. Kind regards, the Brandon Hire Station team.
The staff are what makes the service…
The staff are what makes the service here always friendly helpful and when somethings isn’t right with the equipment you have booked they will talk through the options. Thanks will continue to use you in future.
28 September 2025
Reply from Brandon Hire Station - Coventry
Good morning, thank you for this thoughtful review of our Coventry branch. We are proud to have excellent teams across our business and greatly appreciate your praise for the helpful and friendly service that our Coventry team always provide. We look forward to continuing to support your tool hire needs in future. Kind regards, the Brandon Hire Station team.
Great communication arrived promptly…
Great communication arrived promptly and collected at a convenient time for me. Efficient and well maintained equipment
6 August 2025
Reply from Brandon Hire Station - Coventry
Hi Peter, thank you for your positive feedback. We're glad to hear that you received great communication and found the equipment efficient and well-maintained. Thank you for hiring with us and we hope to see you again soon. Kind regards, the Brandon Hire Station team.
every think handled well but website…
every think handled well but website and telephone contact line useless when wanted to extend hire period. Sorted by email but an online portal would have saved me time and anxiety.
4 August 2025
Reply from Brandon Hire Station - Coventry
Hi Stan, thank you for your review and providing feedback about your recent experience. We apologise that your hire extension experience wasn't as smooth as we expect and we really appreciate your comments concerning how we could improve this. Thank you for hiring with us and hope we can support you again in the future. Kind regards, the Brandon Hire Station team.
Impressive results with the moss brush
Very helpful staff I had a problem collecting the machine on the agreed date and they moved the hire period with no problems. The petrol powered moss brush was fantastic my customer had previously had a jet wash company to clean her block paving and she said this was a far better result.
29 April 2025
Reply from Brandon Hire Station - Coventry
Hi Chris, thanks for taking the time to leave your feedback. It's great to hear of the impressive results from the moss brush, and we're glad our team could accommodate your hire date changes. Thank you for choosing to hire with us and we hope we can support you again in future! Kind regards, the Brandon Hire Station team.
Reply from Brandon Hire Station - Coventry
Hi Sheila, thank you for your 5-star review. It's great to know that you were pleased with the punctuality of our delivery and pick-up service. Kind regards, the Brandon Hire Station team.
Good service. Good tools.
Hired a cement mixer and breaker for a week with delivery&collection. All good, no complaints.
13 March 2025
Reply from Brandon Hire Station - Coventry
Hi Kosta, thank you for your 5-star review. We're delighted to hear that everything went smoothly with your cement mixer and breaker hire, including the delivery and collection. Kind regards, the Brandon Hire Station team.
Reply from Brandon Hire Station - Coventry
Hi Karen, thank you for your feedback about your recent hire. We're pleased to hear that you were happy with our collection and delivery service. Kind regards, the Brandon Hire Station team.
Great communication, highly recommended!!
Great communication, delivery and product were exactly what I needed. Thanks , would use again !!
24 February 2025
Reply from Brandon Hire Station - Coventry
Hi Neil, thank you for your 5-star review! We're pleased to hear that our communication, delivery, and equipment met your needs perfectly. Your recommendation is greatly appreciated and we hope we can support you again soon. Kind regards, the Brandon Hire Station team.
Great service from the Foleshill rd…
Great service from the Foleshill rd branch coventry. Ordered it, collected it, and back on the road in less time than it takes to get a drive through McDonald's.
9 February 2025
Reply from Brandon Hire Station - Coventry
Hi James, thank you for your fantastic review! We're thrilled to hear that you received great service from our Foleshill Rd branch in Coventry and that the process was quick and efficient for you. Kind regards, the Brandon Hire Station team.
Reply from Brandon Hire Station - Coventry
Hi Alexandra, thank you for your review about your recent hire. We're pleased to hear that you found the hire process smooth and that you would recommend us. We appreciate your feedback and hope to see you again in the future. Kind regards, the Brandon Hire Station team.
Excellent service at Coventry
Excellent service from the Brandon Hire Team at Coventry. Accommodating, efficient and really reasonable prices. Would definitely recommend.
15 January 2025
Reply from Brandon Hire Station - Coventry
Hi Samantha, thank you for your review. We're pleased to hear that you found our service at the Coventry branch accommodating and efficient. We appreciate your recommendation and hope we can support you again in future. Kind regards, the Brandon Hire Station team.
Helped with what I needed to get and…
Helped with what I needed to get and advised on use of floor sander that I had hired else where. Quick and friendly service
15 January 2025
Reply from Brandon Hire Station - Coventry
Hi Richy, thank you for your review. We're glad to hear that our team was able to assist you and provide advice on the floor sander. We appreciate your feedback on our quick and friendly service. Kind regards, the Brandon Hire Station team.
Good service and staff
Good service, Help for order online and gives us straight away.
29 November 2024
Reply from Brandon Hire Station - Coventry
Hi Kalpesh, thank you for your 5-star review. We're delighted to hear that you found our service helpful and efficient for your online order. Kind regards, the Brandon Hire Station team.
Easy booking
Easy booking, reasonable price for hiring equipment although pricey on delivery. Delivery was on time and helpful friendly driver. Collection was also prompt.
17 October 2024
Reply from Brandon Hire Station - Coventry
Hi Christopher, thank you for your review. We're pleased to hear that you found the booking process easy and appreciated the timely delivery and friendly service from our driver. We also note your feedback on the delivery cost. Kind regards, the Brandon Hire Station team.
System works well
26 August 2024
Reply from Brandon Hire Station - Coventry
Hi Don, thank you for your review. We're glad to hear that you found our hire process efficient. We appreciate your feedback and hope to see you again in future. Kind regards, the Brandon Hire Station team.
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