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Rated 1 out of 5 stars

They had horrible management. Tries to get money out of you. Project managers dont do their jobs. They screwed me over for legal matters. Please do not trust other reviews, and just not use this compa... See more

Rated 5 out of 5 stars

My experience with this company has been nothing short of professional and very helpful. They walked me through the process of the website, domain name transfer and setting up the new email server. I... See more

Rated 5 out of 5 stars

The Branded Design Guru team is amazing! They worked so hard on our new website and logo. They were always kind and helpful no matter how many times we changed our mind or decided to add something new... See more

Rated 5 out of 5 stars

They did Beautiful design and work. Great customer service . I highly recommend them to anyone he is looking to have logo ,business cards made website or whatever else need super nice to work with.

Company details

  1. Business and IT Consulting Agency

Written by the company

The One-Stop Shop for all your digital needs. We have SOLUTIONS THAT WORK because they are custom tailored to your brand needs and goals. Services Include but aren't limited to: - Logo Design - Branding - Print Services - Professional Web Design & Development - App Development - Custom Animations ( 2d & 3d) - Digital Marketing


Contact info

3.5

Average

TrustScore 3.5 out of 5

20 reviews

5-star
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1-star

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Rated 1 out of 5 stars

Horrible everything

They had horrible management. Tries to get money out of you. Project managers dont do their jobs. They screwed me over for legal matters. Please do not trust other reviews, and just not use this company. I spent so much money and got no results. No feedback was taken into account. No responsibility, no customer service. I had to fight tooth and nail for any refund I could get.

13 April 2023
Unprompted review
Rated 1 out of 5 stars

Started Great, Now Ghosted

They started off great. Work was moving along. I was asked to write up what I wanted on my web pages. It took me a bit to get it done, as I work insane hours. Once I got it to them, they said I needed their “writers” to write the pages for me. I was originally quoted a price that was supposed to be for a finished product. I was later told I needed to pay for these writers, so I did. The so-called writers sucked. Huge waste of money. I emailed the web designer back & gave him what I wanted him to use. He said he would get back to me. Didn’t hear from him for a while, then FINALLY hear back, saying he’d been sick. I tried being understanding & gave him more time. He sent me 1 page & it wasn’t the writing I told him to use. He said he would check into it & get back to me. He’s now ghosted me. I can’t get him to answer e-mails now. Waste of time & money. Stay away from Branded Design Gurus.

12 June 2022
Unprompted review
Rated 1 out of 5 stars

I wish I choose another design company

It has been 3 weeks since I paid in full for website design with Branded Design Guru, and they have completely ghosted me. I received an invoice and intake form to get started on my website, which I completed in a few hours. I have heard NOTHING in response from Branded Design Guru regarding my project. Instead, I received an email from another sales representative within the company regarding my "proposal," offering me prices much higher than I paid and that are listed on the website.
I spoke with Shawn Cohen, who sent me big-name websites the company had done, and he said I could have a fully designed website finished in 20-25 working days. It has been more than half that time (13 working days to be specific) and no work has been done at all. I have sent emails and replied to the email sending me an invoice with no response.  
This whole ordeal with Branded Design Guru has been a huge waste of my time and the money I pay for a website for my business.

17 May 2022
Unprompted review
Rated 5 out of 5 stars

Sid Johnson Computer Expert

Sid Johnson saved my life! I was not receiving emails for weeks at a time and I also wasnt able to send emails! Within an hour of being on the phone with Sid, he then took over control of my laptop and magically saved my outlook email provider. Within minutes I started receiving all my emails that were missing and I also was able to send emails again. Sid Johnson is a technology genius and I cannot thank him enough. This only goes to 5 stars, I would give him 100 stars! I recommend him to all my friends and family if they are ever in trouble with their computers or laptops or anything technical. Sid gets the job done!!

6 May 2022
Unprompted review
Rated 5 out of 5 stars

Your one stop Logo Team

If anyone is looking for a great company to create that original stand out logo that you’ve had on your mind , you’ve come to the right place . Let Branded Design Guru put your thoughts to paper . Sid an the design team did exactly that for me . Let them help you also .
They are your one stop shop for not only helping creat your logo , but they make sure it stays yours legally .
They do websites too .
Thanks to Branded Design Guru

15 April 2022
Unprompted review
Rated 5 out of 5 stars

Excellent experience

I have had excellent experiences with Sid and the team. They were skilled and knowledgeable and understanding of my organizations professional needs. They fixed the problem we presented them with in a timely and efficient manner. They did so with good communication throughout. I highly recommend this company. They went above and beyond.

12 April 2022
Unprompted review
Rated 5 out of 5 stars

Highly recommend BrandDesignGuru

I wrote a book and had no idea what to do next. Somehow I found BrandedDesignGuru and they had answers for all my questions. I worked with Alan Richardson who was great. In a very short time we had a beautiful book cover designed, website and marketing plan. A great experience and i highly recommend Alan and the Guru team.

30 March 2022
Unprompted review
Rated 5 out of 5 stars

Total professionalism

My experience with this company has been nothing short of professional and very helpful. They walked me through the process of the website, domain name transfer and setting up the new email server. I was very nervous about all of this but Sid Johnson was extremely patient and helpful. This company is very responsive and customer service oriented.

30 March 2022
Unprompted review
Rated 5 out of 5 stars

BDG is client-centric

BDG is in the midst of developing my website. I've been a very demanding customer: I supplied a 35-page business requirements document that laid out a unique business model and requested substantial changes to the wireframes presented for my review, sometimes challenging ideas held up as best UI practices. The BDG client-interaction team has been unfailingly polite and thorough in responding to my review comments, letting me know if they thought my ideas would create a poor shopping experience. We didn't always agree on this matter, but I respected that they spoke from extensive experience.

I look forward to working with them in subsequent phases of my project.

17 February 2022
Unprompted review
Rated 5 out of 5 stars

The Branded Design Guru team is…beyond amazing!

The Branded Design Guru team is amazing! They worked so hard on our new website and logo. They were always kind and helpful no matter how many times we changed our mind or decided to add something new. We have an amazing new website and the compliments keep coming in. Guests and clients love our new logo and we feel like a new company. I couldn't be happier with the product or service we received. I could not recommend them enough.

11 January 2022
Unprompted review
Rated 5 out of 5 stars

First contact with Branded Design Guru

Having just started with Branded Design Guru, I must say that their customer service is excellent. Follow up is absolutely wonderful and they took a lot of time to understand what my vision was and how they could bring it to life. On just the first meeting I was able to speak to the animator, Sean, and get information, feedback and options. Jason, the customer service person, made absolutely certain to listen and ask pertinent questions and his follow up has been amazing

18 December 2021
Unprompted review

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