Brandecosse Reviews 206

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 133 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, often highlighting their comfort and durability right out of the box. Many appreciate the fast and efficient delivery service, with orders frequently arriving sooner than expected. The overall service, including helpful advice and quick responses to inquiries, also receives high commendation, making the purchasing process smooth and pleasant. However, some people mentioned minor issues such as a slight delay in receiving tracking information or the aftercare kit arriving separately. A few reviewers also found the sizing to be on the smaller side or noted that the boots might require some breaking in, particularly for wider feet.

What people talk about most

Product

Customers consistently note positive experiences with product quality, describing items as well-made,... See more

Quality

Reviewers highlight positive aspects of quality, noting that the boots appear well-made, are of good quality,... See more

Delivery service

People report positive experiences with delivery service, highlighting quick and efficient arrivals, with... See more

Service

Reviewers mention positive feedback about service, consistently praising its speed and efficiency. Customers... See more

Order

Users describe positive interactions with order, with many reviewers finding the ordering process simple,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

These boots were delivered in good time and are exactly as described. I have been putting them through their paces over the last 2 weeks, lots of mud, hills, tarmac and lots of water. I have had numer... See more

Rated 5 out of 5 stars

What a fantastic company to deal with. Great advice on the telephone prior to placing my order and then my Capriolo boots arrived within 48 hrs. I’ve now walked about 20 miles in them and they are in... See more

Company replied

Rated 5 out of 5 stars

Quick delivery perfect when my old other branded boots split on Wednesday and I was wearing my new brandcosse boots on Saturday! Didn’t have time to break them in lucky for me they felt like slipper... See more

Rated 5 out of 5 stars

Purchased my first pair about four years ago, they were comfort from the word go, I wear them quite regularly and each time there comfort surprises me. When I saw the limited edition boot I could not... See more


Company details

  1. Shoe Store
  2. Boot Store
  3. Clothing Store
  4. Clothing Supplier

Written by the company

Brandecosse is a British footwear brand rooted in the Galloway Hills of Scotland, built on over 40 years of shoemaking expertise. Family-founded and driven by a passion for the outdoors, we create premium walking, hiking and hunting boots designed to go the distance. Blending traditional craftsmanship with modern performance, every pair is made with purpose — to be worn in, not worn out. We focus on durability, comfort, and timeless design, producing footwear that supports real adventures in real conditions. At Brandecosse, we believe in buying better and buying less. Our boots are made to stand the test of time, delivering reliable performance and enduring quality with every step. Season after season. Year after year.


Contact info

4.8

Excellent

TrustScore 5 out of 5

206 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Simply OUTSTANDING!

This is my first purchase and experience of Brandecosse. I can honestly say that the company have been superb in every respect. Exceptional products, outstanding customer service (which is rare these days!) and incredibly prompt delivery method. Thank you very much for the boots, that I am looking forward to wearing out and about in the UK and abroad. I highly recommend Brandecosse and will definitely make more purchases in the future. Keep up the great work.

22 April 2025
Rated 5 out of 5 stars

Just the best boots

Just the best boots. I have a pair of the Cervo Rosso which have withstood everything that I’ve thrown at them. I’m now very much looking forward to receiving my pair of Capriolo.

14 April 2025
Unprompted review
Rated 5 out of 5 stars

All-terrain slippers—The Capriolo—I…

All-terrain slippers—The Capriolo—I…
All-terrain slippers—The Capriolo—I love these boots. I bought them for hiking on the west coast of Ireland's Connemara—beaches, rocks, cliffs, moors. They are the most comfortable pair of walking boots I have worn—super light, firm hold, and solid grip when rock hopping, climbing down or up sea cliffs, and waterproof for dashing along a beach as the tide comes in. I haven't taken them off since I got them.

11 April 2025
Unprompted review
Rated 5 out of 5 stars

All-terrain slippers—The Capriolo—I…

All-terrain slippers—The Capriolo—I love these boots. I bought them for hiking on the west coast of Ireland's Connemara—beaches, rocks, cliffs, moors. They are the most comfortable pair of walking boots I have worn—super light, firm hold, and solid grip when rock hopping, climbing down or up sea cliffs, and waterproof for dashing along a beach as the tide comes in. I haven't taken them off since I got them.

20 March 2025
Rated 5 out of 5 stars

I have various pairs of Brandecosse…

I have various pairs of Brandecosse boots - they are beautifully made and wear so well. I see the teams at fairs we do and it's a real challenge not to buy more. So easy to order, delivery is rapid and everyone is so great to work with.

27 March 2025
Rated 5 out of 5 stars

Very simple and fast service

Very simple and fast service. I ordered the boots and they arrived very quickly. The boots are simply fantastic and very well made. I was nervous from moving from a big name to Brandecosse, but this is not the case and so far the service has been great. I have worn the boots expecting to break in but straight out of the box and five miles later, all coo. Very impressed

19 March 2025
Rated 5 out of 5 stars

Exceptional boots

Exceptional boots crafted by an outstanding company! I’ve been thoroughly impressed with my experience. After 10 months of regular use, I noticed a minor fault in one boot. I reached out to Brandecosse, and their customer service was phenomenal — they replaced my boots with a brand-new pair the very next day after I returned mine. I can’t recommend them highly enough!

The boots are a perfect blend of functionality, comfort, and timeless style. With their heritage-inspired design, they look fantastic while standing up to daily wear. Without a doubt, a perfect 10/10!

25 March 2025
Unprompted review
Rated 5 out of 5 stars

'Look good, feel good....

The Capriolo (Tobacco). 'Look good, 'feel good. Currently wearing them as everyday casual boots, and looking forward to using them walking in the Pennines, Forest of Bowland, 'Lakes etc

18 March 2025

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