BrandCrowd Reviews 9,500

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 295 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the ease of use of the platform and its tools, highlighting the intuitive user experience and the simplicity of creating designs. Many people appreciate the wide variety of product options available, particularly for logos, and the ability to customize them effectively. The service is often described as efficient and helpful, with many users finding it valuable for their branding needs. However, some customers expressed dissatisfaction with the pricing, finding certain plans to be on the costlier side or feeling misled about free services. A few other people also felt that the service was a waste of time and money, citing issues with bugs and glitches that hindered their ability to complete tasks.

What people talk about most

User experience

Customers consistently note positive experiences with user experience. Many reviewers found the platform very... See more

Product

Reviewers highlight positive aspects of the product, often praising the good selection of tools and... See more

Website

Customers had positive experiences with the website, finding it user-friendly and easy to navigate. Many... See more

Service

Clients share positive opinions on service, with many finding it extremely useful and easy to use, especially... See more

Price

Reviewers mention ambiguous feedback about price. Many customers found the cost reasonable, cheap, and fair,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I came across Brand Crowd in urgent need of a logo for my business, and I happened to see an ad for the site on my screen. I got a free, high-quality logo almost immediately. They have a wide variety... See more

Rated 5 out of 5 stars

This Platform is Preloaded with imagery to make any creative idea come to life with simple user friendly functions, it expands packages to meet your branding and business needs and is month to month... See more

Rated 5 out of 5 stars

I love this company. Without them I would be lost. They have helped me execute my visions without hesitation, Nicole saved my day with my website. She fixed everything I needed and noticed a few error... See more

Rated 5 out of 5 stars

I was able to create and secure a storefront design after creating an account. Downloaded the logo in various forms, had a ball cap mailed with the logo, received 66% off the logo, and received an... See more


Company details

  1. Graphic Designer
  2. Art Supply Store

Written by the company

BrandCrowd logo maker is easy to use and allows you full customization to get the logo you want! Make a logo you'll love, instantly. Try for free. http://www.brandcrowd.com/logo-maker


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

10K reviews

5-star
4-star
3-star
2-star
1-star

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

It is the worse website builder

It is the worse website builder, they are taking your money but the service is terrible. I will never recommend this site because they are stealing your money. I will recommend to the people to not even try to build anything in this website because it is a waste of time and money.

10 March 2026
Unprompted review
BrandCrowd logo

Reply from BrandCrowd

Hi Corina - We appreciate your feedback and regret that you had a negative experience. We're sorry our service did not meet your expectations and that you feel your money was not well spent. A member of our team will reach out via email to offer assistance with your website building experience. We look forward to help you build a website you are happy with.

Rated 3 out of 5 stars

Format issues with printing but logo itself is great

I ordered a logo which involved two vibrant and distinctive colours. When printed, the result was a considerable colour discrepancy. This is sometimes the result where the product is intended for a medium other than online use, but this risk really needs to be made clear. The company has however done its best to put the matter right and logo itself is perfect.

10 February 2026
Unprompted review
BrandCrowd logo

Reply from BrandCrowd

Hi N Price - Sorry to hear you experienced issues with the logo's colors and our service. We appreciate you bringing this to our attention. We have reached out to you via Trustpilot to get more information and help this get sorted for you.

Rated 5 out of 5 stars

"Thanks a million to BrandCrowd

"Thanks a million to BrandCrowd! I used them for the logo and branding of my second venture and couldn't be happier. In just one hour, I had every design and document ready for launch. It’s a one-stop shop that delivered everything I needed with incredible speed. Truly a lifesaver for busy business owners!"

7 March 2026
Rated 1 out of 5 stars

The company is charging my account each year after I cancelled my subscription

The company has been charging my account after I cancelled, 2 years ago. The only way to contact them and I have3 times is through email. And they keep charging my card and they cause me grief by doing this and I have to keep contacting my bank every year

28 February 2026
Unprompted review
BrandCrowd logo

Reply from BrandCrowd

Hi Janine - Thank you for bringing this to our attention and sorry to hera about the difficulties with the service. We have reached out via Trustpilot to get some information that will help us locate your account and provide further assistance. We look forward to hearing from you.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look