I have ordered brakes for two vehicles I own or have owned. In addition, I had my nephew order the same slotted and drilled rotors for his vehicle. Shipping was prompt and both rotors and brake shoes... See more
Company replied
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Review summary
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What people talk about most
Reviews shaping this summary
Product (full car drilled and slotted rotor and pads brake kit) arrived on time as promised. Parts match and looked great on my Supra 2.0. There was some confusion as to installation but Tony in cust... See more
Company replied
Amazing value for performance brake rotors and pads. I needed a new set for my 2016 Alpina B6 xDrive Gran Coupe. OEM BMW parts are exorbitant and many aftermarket sellers did not have the correction c... See more
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Parts were shipped and received in a timely manner and in good condition. Parts appear to be high quality. Pad and Rotors are on a 1966 Impala with a disc conversion kit that uses 1980 Malibu calipers... See more
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Company details
Written by the company
We believe in creating value. Our value comes in the form of quality, improved stopping power, and the best warranty anywhere. We at BrakePerformance control every step of the process. From the research and design to the final coating process, we make sure no details are left out. BrakePerformance focuses exclusively on high performance rotors and brake pads for nearly every automobile application since 1937. We aim to provide customers with brake components that they can rely on. All our rotors are tested to meet or exceed G300/ISO9002/QS9000 and VDA6.1 standards. All our brake pads are also put through dynamo-meter & fleet testing to ensure they surpass even the highest standards.
Free Shipping, Lifetime Warranty on Rotors
Written by the company
Contact info
9424 Eton Ave. Suite I , 91311, Chatsworth, United States
- 818-772-5540
- info@brakeperformance.com
- brakeperformance.com
4.7
Excellent
6K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great customer service
Great customer service, I received damaged parts and they made it right, within just a few days I had the new parts on hand.
18 November 2025
Reply from Brake Performance
Hi, Scott. Sorry to hear that you received damaged parts- but it is great to hear our team made it right. You should expect nothing less when you shop with Brake Performance! Thank you for the review, and we hope your vehicles are running smoothly now!
Ordered once before
Ordered once before, they knew exactly what I had purchased a few years before and helped with my next purchase. Answered all my questions very quickly and sent all the information about the warranty. Will definitely purchase in the future for all my vehicles.
18 November 2025
Reply from Brake Performance
Hi, David. Of course! That is what our team is meant to do here. Each customer has unique needs and preferences which we aim to meet at a high level. We look forward to serving your needs again in the future. Thank you for choosing BrakePerformance.com!
I installed a new set of front brake…
I installed a new set of front brake rotors and pads on my 2021 Volvo XC60 to replace the original stock components. Everything fit and is working perfectly, especially after the entire new brake setup was properly bedded in. It's running great so far.
14 November 2025
Reply from Brake Performance
Thanks so much for sharing your experience! We're glad to hear the new front rotors and pads fit perfectly and that everything feels smooth after a proper bed-in. It’s great to know your XC60 is running just the way it should with the fresh setup. If you ever have questions or need anything down the road, we’re always here to help. Safe driving! -BrakePerformance.com
Easy online ordering
Easy online ordering. After I ordered I wanted to change to Ceramic pads and forgot to apply a discount code. Called and the service rep fixed everything, even applying the discount. Rare seeing such great customer service nowadays!
14 November 2025
Reply from Brake Performance
Thank you for the great feedback! We’re glad our team at BrakePerformance.com was able to help update your order and apply the discount. We truly appreciate your kind words about our customer service!
As promised
I received the product in a timely manner....
Product received was exactly as described...
15 November 2025
Reply from Brake Performance
Hey Gerald, that is great! You should expect nothing less from BrakePerformance.com! Thank you for your thoughtful review and we hope to serving your needs again in the future!
Reply from Brake Performance
Thank you for your review! We’re happy to hear everything arrived on time and in great shape. We appreciate you choosing BrakePerformance.com!
Reply from Brake Performance
Thank you for the wonderful feedback! We’re glad to hear you enjoyed the great service and prices at BrakePerformance.com. We appreciate your support!
Reply from Brake Performance
We are glad to hear that there is no brake dust formulation even with a long duration of time being used. That is what we call Brake Performance quality. Thank you for your thoughtful review, Tat, and we look forward to shopping with you again!
Great products and great people
14 November 2025
Reply from Brake Performance
Thank you, Endri! It would not be possible without great customers like you :) -BrakePerformance.com
Better stoping
I have ordered these rotors in the past and they work great. I had to repurchase them due to a bolt coming out of the caliper that wore a groove in the rotor.
11 November 2025
Reply from Brake Performance
Thank you for your review! We’re glad to hear the rotors from BrakePerformance.com have worked great for you. If you ever need assistance with your new set, feel free to reach out—we’re always here to help.
Excellent choice!
Athena is extremely knowledgeable and even more so Customer oriented!! Quality products at reasonable pricing.
13 November 2025
Reply from Brake Performance
Wow! Thank you, satisfied customer, for letting us know that you had a positive experience with Athena. That makes us extremely grateful. Brake Performance strives to be the best for customers like you!
Good web site info on all products
Good web site info on all products. Had an issue with order that was quickly addressed wit CS ( Quadalupe) Return was simple, great support from Dwayne. Lastly was you quick response on refund. Brakes and rotors look great on the vehicle. I will refer any contacts i have and know that will require your products. Just nice to have great customer support which is a dying trademark with others. Thank you. Tim O
12 November 2025
Reply from Brake Performance
Hey, Tim O. We are glad to hear our employees are on top of it! We look forward to serving your contacts in the future. Great customer service is our job here at BrakePerformance.com, so expect to get top-notch service each time you shop with us!
When I had an issue with pad noise
When I had an issue with pad noise, they went out of their way to make it right.
12 November 2025
Reply from Brake Performance
Hey, Jason. That is right- that is exactly what Brake Performance aims for! Thank you for leaving a positive review, it means a lot!
Reply from Brake Performance
Greetings, Jay. Thank you for your review! Each review counts, as, each one of our customers is important to us here at BrakePerformance.com!
Bought front & back rotors & pads cross…
Bought front & back rotors & pads cross drilled and grooved. Car stops great and at a reasonable price. Thank You for a Great product!
17 November 2025
Unprompted review
Reply from Brake Performance
Greetings, Carville. It is great to hear from you! We are happy to hear your car is stopping great! Customer safety is a top priority for Brake Performance. Thank you for choosing to shop with us.
Great products
Great products. Customer Service is top notch. Will definitely purchase again in the future.
14 October 2025
Reply from Brake Performance
Greetings, Allen. We are ecstatic to hear that you had a satisfactory experience with BrakePerformance.com. Thank you for writing a review and for being an important customer to us!
SCAM SCAM SCAM
0 stars. Sent the wrong parts to begin. They say their parts are made "in house" they are made in China and terrible quality. Then I reached out to Denise to get the parts figured out. She argued with me back and forth. Told me to call the dealership to figure out the correct parts, which is there job as a parts supplier. I got ignored by her for over 2 weeks and left a 1 star review and the next day got a call back. Then talked to Alexa in customer service. She told me she would give me a refund and blackmailed me to remove my review. Then harrased me to remove it furthermore.. They called it "Goodwill" if I delete my review for a refund. I waited another week until Natalie reached out to me and tried to do the same. I deleted my review to be able to receive a refund and skip the hassle. I received a refund almost 2 months after the order was made after arguing with customer service for weeks. They have emailed me 4x to delete the review and called 4-5x to get the review deleted. Do not waste your money on this scam artist of a company. Terrible service. Terrible parts. The worst experience I have ever had with a company and I run a mechanic business and order parts on a daily basis. 0 accountability from companies like this. You have lost a lot of potential business from my shop Brakeperformance. DO NOT ORDER FROM THEM. They're reviews are fake/illegitimate and they are liars.
13 October 2025
Reply from Brake Performance
Hi Cameron,
We take all customer concerns seriously, and we’re sorry to hear you feel this way about your experience. We would like to address several points in your review to ensure the situation is accurately represented for future customers.
First, all of our parts are machined in-house in our U.S. facilities, and we source or sell parts mostly made in overseas since we are a major steel importer and in large part it's an industry standard, although we are a hundred percent U.S. company which was established more than twenty years ago here in California. We stand behind the quality of our products, and we’re happy to verify production details with any customer who has questions.
Regarding the order issue, our team requested the OEM part numbers only to ensure the correct components were supplied. This step is standard practice in the industry and is intended to prevent further delays or incorrect shipments or even possible internal errors on our part, which at this point we still don't know since we haven't received your parts back, BTW we emailed you no-charge shipping labels, please ship them back for insuring the accuracy of our parts and confirming the validity of your claim.( full GOOD WILL refund was issued regardless of the outcome)
We also want to clarify that refunds are never conditional upon removing a review. At no point did our staff required that you delete your review in exchange for a refund. Our records show the parts that we shipped were for the vehicle details that you ordered and we have no history of previous issues with this part number, therefore we feel the refund is fully warranted as a GOOD WILL, which was processed through our normal customer-service procedure even we are still unsure if you ordered the correct parts. You are absolutely correct about the delay that one of our customer service reps didn't get back to you in time, and please accept our sincerest apologies for the delay and will certainly leave room for improvement.
We understand that delays and miscommunication can be frustrating, and we apologize if any part of the process felt unclear or slow. That is never our intention, and we will be addressing this internally to ensure a smoother experience for all customers.
We would still like the opportunity to resolve any remaining concerns you may have. Please feel free to contact our tollfree number Monday through Friday between the hours of 7:30 a.m. to 4:30 p.m. @ 1-866-756-5536 so we can assist you directly.
Thank you,
Customer Support Team
Lack of pictures of hoses can cause confusion and inaccuracies
I liked the customer service. I did not like how the website does not have pictures of the actual brake hoses. I was mailed the wrong brake hose eventhough I entered my vehicle specs. After extensive research of websites with pictures I convinced customer service to sell me a different brake hose.
14 October 2025
Reply from Brake Performance
Hi Michael, thank you for taking the time to share your experience with us. We’re glad to hear that you were satisfied with our customer service team, but we’re very sorry for the frustration caused by receiving the wrong brake hose and by the lack of actual product photos on our website. We do display that "Photos are for display purposes only. Actual product may vary in size and bolt pattern.
Your feedback is extremely valuable. We understand how important accurate product images are—especially for vehicle-specific parts—and we’re actively working to improve our website to make selection easier and more reliable.
We appreciate your patience and are glad we were able to get the correct brake hose to you. If there’s anything more we can do to help, please don’t hesitate to reach out.
Thank you again for your honest feedback and for giving us the opportunity to make things right. Best Regards, Brake Performance Team
Amazing value for performance brake…
Amazing value for performance brake rotors and pads. I needed a new set for my 2016 Alpina B6 xDrive Gran Coupe. OEM BMW parts are exorbitant and many aftermarket sellers did not have the correction configuration of rotor sizes that I needed. Not only did Brake Performance have them but they could be customized with several options for rotors and pads. Fitment is perfect. After some break in miles, the refreshed brakes feel so much better than before.
10 October 2025
Reply from Brake Performance
Greetings, Constantino. It is refreshing to hear that you found just what you needed at BrakePerformance.com. We are glad you found brake rotors and pads for your 2016 Alpina B6 xDrive Gran Coupe at a better price, with customizable options and plenty to choose from. Thank you for your detailed review! We hope you select Brake Performance once again!
Parts were perfect.
Awesome customer service... Rotors, pads and accessory parts fit my Mercedes perfectly. Super-high quality parts and shipping boxes. Thank you. Will buy from you again.
20 October 2025
Reply from Brake Performance
Greetings, Michael. We are glad BrakePerformance.com could provide awesome rotors, pads, and accessories for your Mercedes. That is excellent news! Please let us know if you need anything else for your Mercedes.
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