BrakeParts.co.uk Reviews 

553
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 62 reviews, reviewers overwhelmingly had a truly great experience with this company. Customers frequently praise the clear website navigation and detailed product listings, making it exceptionally simple to locate the correct automotive parts for various vehicle models. Consumers also highlight the remarkably fast delivery times, helpful support, and the high overall quality of the received products offered at very competitive prices. Some reviewers were not happy with occasional courier delays, unresponsiveness, and missed delivery windows caused by external shipping services. Furthermore, some people noted occasional instances where incorrect components were unfortunately sent in error or listed improperly on the online platform.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, highlighting prompt shipping and... See more

Product

Clients share positive opinions on product quality, highlighting that parts arrive right first time and fit... See more

Quality

Consumers find quality to be positive, highlighting that items are delivered quickly and arrive in good... See more

Service

Reviewers highlight positive aspects of service, noting that delivery is rapid, efficient, and reaches remote... See more

Price

Customers had positive experiences with price, consistently highlighting good value for money and reasonable... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've used BrakeParts a few times before so I know they're reputable. They were the only place to clearly list all three disc diameters along with the cost options. This won't be the last time I visi... See more

Rated 5 out of 5 stars

Great selection of parts, with the correct ones easily located on a clear and easy to use website. The parts were delivered on time and are of good quality. Unfortunately one part was incorrect (diff... See more

Rated 5 out of 5 stars

Stumbled across this company when I was on the verge of having to scrap my car due to a brake problem that no other parts stockist could help with. It's fair to say they came to my rescue! Gentlem... See more

Rated 5 out of 5 stars

Pictures on the website made it easy to find the correct parts required, for a non standard/ modified fitment where the registration check doesnt work.Quality parts, right first time. Delivered in a t... See more


Company details

  1. Auto Parts Store
  2. Auto Parts Manufacturer
  3. Brake Shop
  4. Car Accessories Store

Written by the company

Brakeparts.co.uk & Brakes International have been providing quality braking components to the UK and overseas for over 30 years. 150,000+ brake parts in stock! All of our parts are distributed from Rochdale in the north of England with DPD Next day or Royal Mail so quick dispatch and delivery is guaranteed. Not sure if something fits your car? Send us an email and we'll be happy to help!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

553 reviews

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4-star
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1-star

Asks customers to review

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.7

All reviews

(553)

60 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

What an excellent company

What an excellent company. I was servicing my old jaguar and needed some small brake parts and ordered these from Brakeparts. My order arrived very promptly but there was a small mistake in the order. I rang and spoke to the service desk who were exremely helpful and promised to correct my order immediately.
I received my order the next day, they sent it by express delivery. I was very pleased.
I would recommend this company to anybody, their customer service is exceptional.

9 September 2024
Rated 1 out of 5 stars

Scam

Scam. Advertised as brembo brake. Posted out cheap brand that are not listed on website.
Customers has to pay to return cheap brakes delivered

1 August 2024
Rated 5 out of 5 stars

Fantastic item

Fantastic item
Parts are first class and extremely well painted
Brake upgrades for Mini Cooper s R56
Fitted perfectly and easy to do
Order was easy and the customer support was excellent

6 August 2024
Rated 4 out of 5 stars

All good with one exception

All good with one exception. I paid for Next Day delivery via courier DX. Unfortunately DX failed to deliver the next day and despite both myself and Brake Parts chasing DX they also failed to deliver the day after. Further chasing again by both myself and Brake Parts managed to get the delivery upgraded to a pre 12 delivery and finally the parts were delivered, 5 days late. Obviously Brake Parts did their best to help and I am grateful for this, maybe I was just unlucky but I was really disappointed with the way DX treated me. I was without the use of the car for an
unplanned additional four days due to their poor service. If you need the parts and DX is still the courier then on balance I would pay the extra for a pre 12 delivery.

10 July 2024
Rated 4 out of 5 stars

Brake discs

Excellent service and communication and decent price for my brake discs from Brake parts.
Unfortunately only 4 stars due to the poor service from the delivery company who took over a week past the expected delivery date to finally deliver my items and little or no communication.

15 July 2024

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