You do their test and then they ask for usd1.99 to get your results. When you pay this, somewhere in the fine print tjey grab permission to subscribe you at usd60 per month. No invoice is provided u... See more
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Review summary
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It was fun and informative. I tested a long time ago when I was a teen and got 119 but seeing how my mind has developed to 131 I'm really impressed with myself. I do however wish there was a clear p... See more
Company replied
Have never done one before so had nothing to compare with but enjoyed anyway so gave a fair opinion.
Company replied
It was fun the paying part was a little annoying but it was only a dollar so I don't really care
Company replied
Company details
About Brainsmate
Written by the company
Join our community
What is BrainsMate?
Unlock Your Mental Edge. Curious about your cognitive potential? BrainsMate provides the exact tests, insights, and training tools you need to map your intellect and actively build a sharper mind.
🧠 Assess Your Intellect
Receive your precise IQ results alongside a complete, section-by-section performance analysis. Gain a comprehensive overview of your specific cognitive strengths and decode your natural thinking style.
🎯 Train & Improve
Actively support your cognitive growth using our dedicated training platform. Push your mental limits with our curated collection of brain training games, logic puzzles, and daily tests & quizzes.
🌱 Expand Your Growth
Take your personal development even further with additional, deep-dive assessments focused on your career, relationships, and self-growth.
Need assistance?
No matter where you are on your personal development journey, we're here to help. If you ever have questions about your results or account, please reach out to our team.
Contact UsContact info
United States
- brainsmate.com
3.9
Great
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 99% of negative reviews
Typically replies within 24 hours
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It's a scam
This. Is. A. Scam.
The IQ test cost 1 dollar, then 40 dollar charge, no explanation, no anything, I wanted a Refund, didn't happen. This must happen so much, because they directly just cancel the subscription, jaja, "don't bother me, I already have what I want" type of energy
1 November 2026
Unprompted review
Reply from Brainsmate
Dear Karla,
Thank you for sharing your feedback. We're sorry to hear that your experience did not meet your expectations. We understand your frustration regarding the subsequent subscription charge and regret any confusion caused by the pricing and subscription terms. Our pricing and subscription conditions are provided during the purchase process, and we encourage all customers to review them before completing a purchase. Please note that subscription cancellation and refund eligibility are handled separately in accordance with our refund policy. We take customer feedback seriously and appreciate you bringing your concerns to our attention at support@brainsmate.com.
Best regards,
Customer Support Team
BrainsMate
Reply from Brainsmate
Dear Andrew,
Thank you so much for taking the time to share your feedback with us!
We are thrilled to hear that you had fun taking our test! Creating an engaging and enjoyable cognitive assessment experience is what we aim for every day, so hearing your positive feedback truly brightens our team's day.
Thank you again for choosing BrainsMate, and we wish you a fantastic day ahead!
Best regards,
Customer Support Team
BrainsMate
It was interesting to see where I am at…
It was interesting to see where I am at my age.
1 November 2026
Reply from Brainsmate
Dear Dean,
Thank you so much for taking the time to share your feedback with us!
We are delighted to hear that you found it interesting to see how your cognitive performance compares and where you stand at your current stage in life. Providing insightful, age-normed analytics and a deeper understanding of your mental agility is what our testing platform is all about, so your review truly means a lot to our team.
Thank you again for choosing BrainsMate, and we wish you a fantastic day ahead!
Best regards,
Customer Support Team
BrainsMate
Reply from Brainsmate
Dear Susan,
Thank you so much for taking the time to share your feedback with us!
We are glad to hear that you found our test challenging! Designing questions that genuinely stretch problem-solving abilities and test different dimensions of logical thinking is our primary goal, so we are thrilled that it gave your brain a great workout.
Thank you again for testing your skills with BrainsMate, and we wish you a fantastic day ahead!
Best regards,
Customer Support Team
BrainsMate
An honest test
An honest test, very cheaply. I thought it was free but if you don't recharge my credit card, then it was worth the 99 cents.
1 November 2026
Reply from Brainsmate
Dear Geffory,
Thank you for sharing your feedback with us! We are glad to hear that you found the test itself honest and worth the initial 99 cents fee.
We completely understand your goal to avoid any future automatic renewals or recurring charges on your credit card. We take pricing clarity and account control very seriously, and we want to ensure your account is set exactly as you prefer.
Because we cannot locate account records or make subscription changes over public review platforms, please send a quick message to support@brainsmate.com with:
The email address registered during your test
A brief note requesting confirmation of your account status
Once you reach out to support@brainsmate.com, our support team will immediately inspect your profile, ensure all auto-renewals or active subscriptions are permanently canceled, and send you written confirmation for your peace of mind.
Best regards,
Customer Support Team
BrainsMate
charged me 8 additional euros when i…
charged me 8 additional euros when i was supposed to pay only 1€
1 November 2026
Reply from Brainsmate
Dear chia,
We take payment integrity and pricing transparency very seriously. We want to investigate your transaction details right away and ensure any incorrect or unexpected fees are promptly resolved.
Because we do not process financial transactions or access personal billing information on public review platforms, please contact our support team directly at support@brainsmate.com with:
The email address registered during your test
A screenshot or transaction receipt showing the initial charge and the additional €8 charge
Once you email us at support@brainsmate.com, our billing specialists will prioritize locating your account, verify your payment history, cancel any active subscriptions, and work with you to process an appropriate refund.
Best regards,
Customer Support Team
BrainsMate
Avoid at all costs
Avoid at all costs, You get charged £1.00 to see your IQ results , but hidden in the small print is one week later they will charge you £39.99, I for one will be starting a chargeback on my credit card.
31 October 2026
Unprompted review
Reply from Brainsmate
Dear Christopher,
Thank you for sharing your feedback. We are deeply sorry to hear about your frustration regarding the trial pricing terms and the subsequent £39.99 subscription renewal attempt.
We place a strong emphasis on transparency and aim to make all payment schedules, trial lengths, and renewal details clear prior to checkout. However, we completely understand how alarming and upsetting an unexpected subscription fee can be, and we want to help resolve this directly rather than forcing you to navigate a lengthy bank dispute.
Because we do not process financial transactions or access personal account details on public review forums, please reach out directly to our escalation team at support@brainsmate.com with:
The email address registered during your test
A screenshot or transaction receipt showing the £39.99 charge
Once you email support@brainsmate.com, our billing specialists will prioritize your file, verify that your subscription is fully canceled to prevent future billing, and review your account for an immediate refund resolution.
Best regards,
Customer Support Team
BrainsMate
This is first time taking an IQ test
This is first time taking an IQ test. Can't wait to see my results!!
1 November 2026
Reply from Brainsmate
Dear Theresa,
Thank you so much for sharing your excitement with us!
We are thrilled to be your very first choice for taking an IQ test! Discovering your cognitive strengths for the first time is always an exciting journey, and we hope your results provide you with fascinating insights into your problem-solving and logical reasoning abilities.
Thank you again for choosing BrainsMate, and we wish you a fantastic day ahead!
Best regards,
Customer Support Team
BrainsMate
Clean smooth Test.
1 November 2026
Reply from Brainsmate
Dear Sean,
Thank you so much for taking the time to share your feedback with us!
We are delighted to hear that you experienced a clean and smooth testing process! Designing an intuitive, reliable, and user-friendly platform paired with high-quality cognitive evaluation is our top priority, so your review means a lot to our team.
Thank you again for choosing BrainsMate, and we wish you a fantastic day ahead!
Best regards,
Customer Support Team
BrainsMate
Reply from Brainsmate
Dear Daniel,
Thank you for your kind words and recommendation! We're pleased to know you enjoyed the test and found it worthwhile. Your support means a lot to us!
Best regards,
Customer Support Team
BrainsMate
Reply from Brainsmate
Dear David,
Thank you for your feedback! We're glad to hear that you found the test interesting and enjoyable. Our team appreciates you taking the time to share your experience with us and hope to see you again!
Best regards,
Customer Support Team
BrainsMate
Strange all the positive reviews are invited?
Amazing all the positive reviews are Invited, strange that.
What appears to be a simple test of £1 turns into a £39.99 subscription unless you're careful enough to spot the small print. A very disappointing and misleading business practice.
1 November 2026
Unprompted review
Reply from Brainsmate
Dear Bell,
Thank you for sharing your feedback. We’re sorry to hear that your experience did not meet your expectations. We understand your concerns regarding the subscription and appreciate the opportunity to clarify that the subscription terms and pricing details are provided during the purchase process. Your feedback is important to us, and we will take it into consideration as we continue working to improve the transparency of our service and the overall customer experience. Please don't hesitate to contact me if you need any further assistance at support@brainsmate.com.
Best regards,
Customer Support Team
BrainsMate
Reply from Brainsmate
Dear Customer,
Thank you for sharing your feedback! We're glad you enjoyed the questions and found the experience interesting. Sometimes a little luck can be part of the fun, too! We appreciate you taking the time to try our test and hope you enjoyed discovering more about your cognitive abilities.
Best regards,
Customer Support Team
BrainsMate
Always wanted to know what my IQ was…
Always wanted to know what my IQ was but never did anything about it. Brainsmate was simple and easy to do and fun as well. It only took 10 minutes to find out what I have been curious about for years.
P.S. I am not a genius but I am above average so I am happy. Thank you Brainsmate.
1 November 2026
Reply from Brainsmate
Dear Kenneth,
Thank you so much for sharing your experience! We're delighted to hear that Brainsmate made it easy, quick, and enjoyable to discover something you've been curious about for years. It's wonderful to know you're happy with your results! We truly appreciate your trust.
Best regards,
Customer Support Team
BrainsMate
Quick and Easy
31 October 2026
Reply from Brainsmate
Dear Nick,
Thank you for your feedback! We're glad to hear you found the experience quick and easy. Appreciate you taking the time to share your thoughts with us!
Best regards,
Customer Support Team
BrainsMate
Reply from Brainsmate
Dear Robert,
We're pleased to hear that you appreciated the quick transitions between questions. We aim to provide a smooth and convenient testing experience, allowing users to focus on each problem and move seamlessly through the assessment. Your feedback is valuable to us, and we're glad this aspect of the test met your expectations.
Best regards,
Customer Support Team
BrainsMate
Reply from Brainsmate
Dear Timothy,
Thank you so much for taking the time to share your feedback with us!
We are delighted to hear that you found our testing platform and cognitive insights so useful. Providing clear, accurate, and practical assessment results to our users is our highest priority, so your feedback means a lot to our team.
Thank you again for choosing BrainsMate, and we wish you a fantastic day ahead!
Best regards,
Customer Support Team
BrainsMate
Reply from Brainsmate
Dear Robert J. Brown,
Thank you so much for taking the time to share your feedback with us!
We are delighted to hear that you found our testing platform and cognitive insights so useful. Providing clear, accurate, and practical assessment results to our users is our highest priority, so your feedback means a lot to our team.
Thank you again for choosing BrainsMate, and we wish you a fantastic day ahead!
Best regards,
Customer Support Team
BrainsMate
Very useful.
31 October 2026
Reply from Brainsmate
Dear David,
Thank you so much for taking the time to share your feedback with us!
We are delighted to hear that you found our testing platform and cognitive insights so useful. Providing clear, accurate, and practical assessment results to our users is our highest priority, so your feedback means a lot to our team.
Thank you again for choosing BrainsMate, and we wish you a fantastic day ahead!
Best regards,
Customer Support Team
BrainsMate
Was a challenge for my brain and…
Was a challenge for my brain and enjoyed it but some of the questions I really didn’t understand
I gather that it is the aim but certain things didn’t make sense to me lol
31 October 2026
Reply from Brainsmate
Dear Adam,
Thank you so much for taking the time to share your experience with us!
We are glad to hear that you enjoyed taking the test and found it to be a great mental challenge!
Our assessment is designed with a wide spectrum of difficulty levels, including abstract pattern recognition, matrix logic, and spatial reasoning problems. Because the questions continuously scale in complexity, it is completely normal to encounter a few logic puzzles that feel puzzling or tricky—that is a key part of how the test measures different dimensions of cognitive ability.
Thank you again for testing your skills with BrainsMate, and we wish you a fantastic day ahead!
Best regards,
Customer Support Team
BrainsMate
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