Brainmetrics Reviews 8

TrustScore 3 out of 5

2.9

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2.9

Average

TrustScore 3 out of 5

8 reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

Fraudulent app !!

My daughter ‘tested’ the app for fun (paying 0.5 euro or so) and automatically (without her knowledge nor intent) got into a subscription on the basis of which 39.90 euro was taken automatically from her bank account. She had not subscribed and therefore had no account properly speaking. As a result she couldn’t access her account nor cancel the subscription! The company admitted that she didn’t have a proper account (and therefore couldn’t cancel it) but refused to reimburse past payments !

18 May 2025
Unprompted review
Brainmetrics logo

Reply from Brainmetrics

Hello,

We sincerely apologize for this situation and for the poor experience you have had.

Thank you for sharing your concerns with us, as your feedback helps us to continuously improve our services. In order to better assist you and resolve this situation satisfactorily, we would like to obtain more details.

Please contact us at the following email address: contact@brainmetrics.net
We remain at your disposal and are committed to handling your request with the utmost care.

Best regards,

Rated 1 out of 5 stars

Frauds

Frauds. First of all I paid 19.99 for the test. Kinda steep. But I was willing to do it. However when I saw an unauthorized charge for $59 a few days later, this was unacceptable. After reaching out to the company and no success with a resolution I am disputing the charge with my bank. The people behind this company are complete and total fraudsters.

13 October 2025
Unprompted review
Brainmetrics logo

Reply from Brainmetrics

Hello,

We sincerely apologize for this situation and for the poor experience you have had.

Thank you for sharing your concerns with us, as your feedback helps us to continuously improve our services. In order to better assist you and resolve this situation satisfactorily, we would like to obtain more details.

Please contact us at the following email address: contact@brainmetrics.net
We remain at your disposal and are committed to handling your request with the utmost care.

Best regards,

Rated 1 out of 5 stars

The IQ test looks legit but $$$

The IQ test looks legit but it's almost impossible to cancel by yourself online. I got yanked around by their website trying to cancel and it cost me an addition $49.99. It's a site that suckers you in and makes it hard to cancel to get $50 out out you.

8 March 2025
Unprompted review
Rated 1 out of 5 stars

FRAUD!!!

FRAUD, you think you pay 50cts but they will charge you a subscription days later which is hidden in the terms and conditions.

Luckily my bank also marked the transaction as fraudulent, it didn't go through. Still not sure if I will be charged or not, but on advice of my bank I blocked my card.

28 January 2025
Unprompted review
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