BraForMe Reviews 

1,944
•
TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Evaluating 1,051 reviews, most reviewers were somewhat happy with their experience overall. Customers truly appreciate the wide variety of hard-to-find sizes and very competitive prices offered across the entire catalog. Shoppers also find the online platform extremely easy to navigate when placing orders and frequently praise the wonderful product quality and comfortable fit of the garments. Some reviewers were not happy with the delivery service and experienced unexpected shipping delays or missing communication updates regarding dispatch times. Additionally, consumers noted that handling product returns and securing refunds can sometimes take quite a long time to fully resolve after contacting the customer support team.

What people talk about most

Product

People report positive experiences with product, expressing great satisfaction with the high quality, perfect... See more

Delivery service

Consumers find delivery service to be a mixed experience, with many reviewers reporting quick, prompt, and... See more

Order

Users describe ambiguous interactions with order, as many reviewers appreciated the simple process and prompt... See more

Price

Reviewers mention positive feedback about price, consistently highlighting great savings and reasonable costs... See more

Quality

Customers had positive experiences with quality, expressing high satisfaction with the well-made, supportive,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Although I didn't get my order, I was pleased that once I made contact to chase up why it had taken so long, they told me the issue and realised that there wasn't time for me to get it for when it was... See more

Company replied

Rated 3 out of 5 stars

Having lost weight I am finding it quite difficult to buy a bra that fits. Perhaps buying it online wasn't the best option. I kept the first bra I received and wore it, but it became evident that it w... See more

Company replied

Rated 5 out of 5 stars

FINALLY! A quality J size bra I’ve ordered online since the closing down of my local Debenhams that actually fits perfectly, holds me up firmly and looks so nice. The styles online are beautiful and I... See more

Company replied

Rated 5 out of 5 stars

Great prices and good variety of hard-to-find pieces (in my hard-to-find sizes)! Easy navigation on the website made for a pleasant shopping experience, and prompt shipping got my picks into my hands... See more

Company replied


Company details

  1. Lingerie Store
  2. also in
  3. Lingerie Wholesaler
  4. Plus Size Clothing Store
  5. Swimwear Store
  6. Underwear Store

Written by the company

We are a leading online retailer of premium lingerie, proudly partnering with renowned brands such as Fantasie, Freya, Wacoal, PrimaDonna, Marie Jo, Wonderbra, Sloggi, and many more. We’ve built a strong reputation for offering competitive prices and delivering personable, attentive customer service. Our priority is to ensure every customer enjoys a simple, seamless, and positive shopping experience. Whether you’re new to our store or a returning customer, your satisfaction is our goal—and your feedback helps us improve and grow. Sign up to our newsletter on our website to be the first to hear about new arrivals, exclusive offers, and seasonal sales. We offer FREE UK delivery on all orders, and our main review platform is Reviews.io.


Contact info

3.7

Average

TrustScore 3.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 16% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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3.7

All reviews

(1,944)

1,025 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Quick delivery

Quick delivery, easy website to order from and great choice for smaller people with larger requirements

5 September 2026
Unprompted review
BraForMe logo

Reply from BraForMe

Thank you so much for your fantastic 5-star review! We’re delighted to hear that you found our website easy to order from and that your delivery was quick.

It’s wonderful to know that you’re pleased with the range we offer, especially for smaller frames with fuller bust requirements. Thank you for choosing BraForMe and for your lovely feedback!

Rated 5 out of 5 stars

Easy to order and cheaper than other…

Easy to order and cheaper than other sites for my Fantasie swimsuit.
Arrived on time and well packaged .

25 August 2026
Unprompted review
BraForMe logo

Reply from BraForMe

hank you so much for your fantastic 5-star review! We’re delighted to hear that you found our website easy to order from and that you were pleased with the price of your Fantasie swimsuit.

It’s wonderful to know that your order arrived on time and was well packaged. Thank you for choosing BraForMe and for taking the time to share your lovely feedback!

Rated 5 out of 5 stars

Excellent service

Excellent service, returns easy and sorted quickly and easily

9 September 2026
Unprompted review
BraForMe logo

Reply from BraForMe

Thank you so much for your fantastic 5-star review! We’re delighted to hear that you found our service excellent and that your return was easy and handled quickly and smoothly.

We really appreciate your kind feedback and support. Thank you for choosing BraForMe!

Rated 1 out of 5 stars

Terrible customer service wouldn’t buy…

Terrible customer service wouldn’t buy from them again

4 September 2026
Unprompted review
BraForMe logo

Reply from BraForMe

We’re sorry to hear that you were unhappy with your experience. We pride ourselves on providing excellent customer service and are disappointed that we did not meet your expectations on this occasion.

Following an investigation into the delivery, the courier’s tracking information confirms that the parcel was delivered to your property. Unfortunately, no specific delivery instructions or safe place had been provided to the courier in advance.

As the tracking had updated to advise that delivery was taking place that day, the courier delivered the parcel to the property as normal rather than to a specific safe place.

We appreciate that this may not have been the outcome you expected, but the delivery was completed in accordance with the information and instructions available to the courier at the time.

Rated 4 out of 5 stars

BraForMe is very efficient

BraForMe is very efficient to deal with. It's paperless returns system works very well and refunds are paid as promised. Although my order didn't fit I look forward to buying from the company in future.

1 September 2026
Unprompted review
BraForMe logo

Reply from BraForMe

Thank you so much for your lovely feedback. We’re delighted to hear that you found BraForMe efficient to deal with and that our paperless returns system worked well for you.

We’re sorry that your order wasn’t quite the right fit on this occasion, but we’re pleased to hear you’re looking forward to shopping with us again. We really appreciate your kind words and continued support!

Rated 4 out of 5 stars

I found the company very helpful and…

I found the company very helpful and even sent out two separate orders together. One order took a little while to come but the other order came very quickly and both orders came together. Good prices and lots of choice.

21 August 2026
Unprompted review
BraForMe logo

Reply from BraForMe

Thank you for your lovely feedback. We’re delighted to hear that you found our team helpful and that we were able to send your two orders together for convenience.

We’re sorry that one of the orders took a little longer to arrive, but we’re pleased that both orders reached you together in the end. It’s also great to hear that you’re happy with our prices and the variety of choice available.

Thank you again for your support and for taking the time to leave us a review!

Rated 4 out of 5 stars

Sexy bras finally for bigger busted women

Took longer to come than expected but lovely bras for bigger busted women like me . Fit perfect . Finally pretty sexy bras for larger busted women.

11 September 2026
Unprompted review
BraForMe logo

Reply from BraForMe

Thank you for your lovely feedback! We’re delighted to hear that you’re so happy with your bras and that you found the fit perfect. It’s fantastic to hear that you’ve found some pretty and flattering styles for fuller busts.

We’re sorry that your order took a little longer than expected to arrive, but we really appreciate your patience and are pleased you’re happy with your purchases. Thank you again for your support!

Rated 1 out of 5 stars

The goods I ordered never arrived.

25 August 2026
Unprompted review
BraForMe logo

Reply from BraForMe

We’re sorry to hear that your order did not arrive. Please do get in touch with our Customer Service team, who will be happy to look into the delivery for you and assist with resolving the issue.

We apologise for the inconvenience caused and hope we can put this right for you.

Rated 5 out of 5 stars

A beautiful bra with great support

A beautiful bra with great support - a great buy!

20 August 2026
Unprompted review
BraForMe logo

Reply from BraForMe

Thank you so much for your fantastic 5-star review! We’re delighted to hear that you love your new bra and that it provides the great support you were looking for.

It’s wonderful to know you feel it was a great buy. Thank you for choosing BraForMe and for taking the time to share your lovely feedback!

Rated 5 out of 5 stars

That I could get such a well fitting…

That I could get such a well fitting bra from the Internet.

15 August 2026
Unprompted review
BraForMe logo

Reply from BraForMe

Thank you so much for your fantastic 5-star review! We’re delighted to hear that you were able to find such a well-fitting bra online.

We know finding the right fit can be tricky when shopping online, so it’s wonderful to hear that you’re happy with your purchase. Thank you for choosing BraForMe!

Rated 5 out of 5 stars

Excellent service

Excellent service, free and fast delivery. Quality bralette for a great price. Would recommend.

24 August 2026
Unprompted review
BraForMe logo

Reply from BraForMe

Thank you so much for your fantastic 5-star review! We’re delighted to hear that you were pleased with our excellent service and fast, free delivery.

It’s wonderful to know that you’re happy with the quality of your bralette and the price too. Thank you for your recommendation and for choosing BraForMe!

Rated 2 out of 5 stars

The bras were not packaged well and in…

The bras were not packaged well and in bags that had obviously been used before, I had to return 3 bras from 2 different orders in August and I am still waiting for a refund on one

14 August 2026
Unprompted review
BraForMe logo

Reply from BraForMe

We’re very sorry that you experienced a delay with your refund, and we completely understand your frustration.

Following the warmer weather and peak holiday season, we experienced an unexpected increase in order volumes, including a significant rise in returns. As we sell intimate products, every returned item must undergo enhanced hygiene and quality checks before a refund can be approved and processed.

As a small independent business, our returns team has been working tirelessly to process returns as quickly as possible. We sincerely apologise that this resulted in your refund taking longer than expected, and we appreciate your patience and understanding.

Rated 4 out of 5 stars

I found the fit tight but that may just…

I found the fit tight but that may just be that particular make. Delivery wasn’t the quickest, otherwise all good

8 September 2026
Unprompted review
BraForMe logo

Reply from BraForMe

Thank you for your feedback. We’re sorry to hear that the fit felt tight. This can sometimes vary between different brands and styles, and if the fit feels particularly tight, it may suggest that the size or style may need some adjustment.

We’d recommend reaching out to our Customer Service team for fit advice, as we’ll be happy to help you find a more suitable size or style.

Regarding delivery, some products do take longer to dispatch than others, and we try to be as transparent as possible by displaying the expected dispatch timeframe clearly on every product listing before ordering.

We’re pleased to hear that, aside from these points, you were happy with your experience and really appreciate you taking the time to leave us a review.

Rated 5 out of 5 stars

Great service

Great service
Very quick delivery
Will
Definitely be buying from this company again

15 August 2026
Unprompted review
BraForMe logo

Reply from BraForMe

Thank you so much for your fantastic 5-star review! We’re delighted to hear that you received great service and that your order arrived so quickly.

It’s wonderful to hear that you’ll be buying from us again. We really appreciate your support and look forward to welcoming you back!

Rated 5 out of 5 stars

Would shop again

Quick and efficient delivery, good service and reliable products at a reasonable price.

23 August 2026
Unprompted review
BraForMe logo

Reply from BraForMe

Thank you so much for your fantastic 5-star review! We’re delighted to hear that you found our delivery quick and efficient, and that you were happy with the service, product quality and pricing.

We really appreciate your kind feedback and support. Thank you for choosing BraForMe!

Rated 5 out of 5 stars

Easy to order

Easy to order, bra fits perfectly, have ordered this one several times.Price could be a bit cheaper.

24 August 2026
Unprompted review
BraForMe logo

Reply from BraForMe

Thank you so much for your fantastic 5-star review! We’re delighted to hear that you found the ordering process easy and that your bra fits perfectly. It’s wonderful to know you’ve returned to the same style several times!

We really appreciate your feedback regarding the price. Our prices are already discounted from the original retail value, allowing us to offer our customers great savings where possible. Thank you for choosing BraForMe and for your continued support!

Rated 4 out of 5 stars

A very good choice of bras

A very good choice of bras and good prices. I’ve dropped one star as delivery was slower than expected but was sorted after I sent an email. . I returned one bra for a refund which was sorted easily and then I made further purchases which I am very happy with .

1 August 2026
Unprompted review
BraForMe logo

Reply from BraForMe

Thank you for your lovely feedback. We’re delighted to hear that you’re happy with our range of bras and pricing, and that your return and refund were handled smoothly.

We’re sorry that your delivery took longer than expected and that you had to contact us to resolve this, but we’re pleased our team was able to assist. It’s fantastic to hear that you’ve since made further purchases and have been very happy with them.

Thank you again for your continued support and for taking the time to leave us a review!

Rated 1 out of 5 stars

Absolutely terrible I never received…

Absolutely terrible I never received anything. I have been emailing your company and the company you used as a courier service. I’m very disappointed I leave for my holiday Tuesday coming and I have no bikini and I asked to be reimbursed and I have heard nothing back. I would never use your company again I’m afraid.EVRI WAS USELESS

5 September 2026
Unprompted review
BraForMe logo

Reply from BraForMe

We’re very sorry to hear about your experience and understand how disappointing this must have been, particularly with your holiday approaching.

We aim to respond to all customer enquiries within 48 business hours. If you have not received a response after this time, unfortunately it may mean that your message has not reached us.

Please contact our Customer Service team again, and we will be happy to look into your order and the delivery issue further and assist you with the reimbursement request.

We’re sorry again for the inconvenience caused and for the frustration this has caused you.

Rated 5 out of 5 stars

Quick efficient service

Quick efficient service

27 August 2026
Unprompted review
BraForMe logo

Reply from BraForMe

Thank you so much for your fantastic 5-star review! We’re delighted to hear that you found our service quick and efficient.

We really appreciate your kind feedback and support. Thank you for choosing BraForMe!

Rated 4 out of 5 stars

Got my size

I was really pleased to see I could get my size Shock Absorber runnning bra. Ordering was very easy as was payment choice. I had to contact customer service to find out why it was taking so long for delivery, when a friend had received hers within 3-4 days, I was told it was something to do with a problem at their depot and they had to wait for another batch to come in. I think a curtesy email would have been good explaining the delay. Other than that I am very happy with my item and will be ordering from Brasforme in the future.

3 August 2026
Unprompted review
BraForMe logo

Reply from BraForMe

Thank you for your detailed feedback. We’re delighted to hear that you were pleased to find your size in the Shock Absorber running bra, and that you found ordering and payment straightforward.

We’re sorry that your order was delayed and that you had to contact us to find out what was happening. Where there are issues affecting an order, we do send courtesy emails to customers to keep them informed. It may be that this was unfortunately missed on this occasion or went into your spam or junk folder in error.

We’re pleased to hear that you’re happy with your item and that you’re considering ordering from BraForMe again. We really appreciate your understanding and your feedback.

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