Although I didn't get my order, I was pleased that once I made contact to chase up why it had taken so long, they told me the issue and realised that there wasn't time for me to get it for when it was... See more
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We are a leading online retailer of premium lingerie, proudly partnering with renowned brands such as Fantasie, Freya, Wacoal, PrimaDonna, Marie Jo, Wonderbra, Sloggi, and many more. We’ve built a strong reputation for offering competitive prices and delivering personable, attentive customer service. Our priority is to ensure every customer enjoys a simple, seamless, and positive shopping experience. Whether you’re new to our store or a returning customer, your satisfaction is our goal—and your feedback helps us improve and grow. Sign up to our newsletter on our website to be the first to hear about new arrivals, exclusive offers, and seasonal sales. We offer FREE UK delivery on all orders, and our main review platform is Reviews.io.
Unit 16, Rockhaven Park, SN2 8BB, Swindon, United Kingdom
No recent history of asking for reviews
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Replied to 15% of negative reviews
Typically replies within 1 week
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Super easy to buy from and delivered quicker than expected. Good discount codes!
Good price bras but sadly both had to be returned because fit not good.
But why, oh why, BraForMe do you use Evri as your courier of choice? They lost, then found my package which took 10 days from time of ordering to arrive. Dispatch by BraForMe also took several days.
Definite room for improvement regarding dispatch/delivery!
Great service, arrived on time, well packaged. I will be buying from here again!
I was charged £7.99 for next day delivery before 1pm and the order wasn't dispatched for 2 days - I cnnravtwd customer services before the dispatch to say I was going away and they'd miss the delivery deadline I requested so to cancel the order for a full refund including my postage and within 2 hrs the order was dispatched 😔. I've since contacted customer services twice but I'm being ignored! Poor device and poor customer care!
I ordered a bra - delivery took longer than I expected and when it arrived despite it being the same make, size and colour as one I wear the one I received from Bra4Me did not fit. I returned the item within the timescale and had to continually chase my return - only to be advised that Bra4Me alledged that I had worn the bra before returning it for a refund. I was given the opportunity to have the bra returned to me (with me paying the postage) and I emailed - within their deadline - to request this. I heard nothing more. I therefore disputed the transaction with my Bank and have received a refund as Bra4Me did not respond re the dispute process either.
Dreadful customer service - should have noted the reviews before I bought - will never buy from them again
My wife bought a bra, that she really liked the look of. It was good quality, and excellent design.
Unfortunately, it didn't fit as she had wished.
We returned the bra, and requested the same in a slightly different size.
This was an easy process, and the new size bra ticks all the boxes. Thank you.
Won’t be using again, it was a week after I ordered my items that I asked them to cancel my order as they had not been dispatched . I’ll use a company who want to send my items out and have stock in
Stupidly I ignored the reviews and ordered £180 worth of bras. It says that they despatch within 5 days on 48 hour delivery service. I don't live in the UK so needed this order to arrive within a one week timeframe. I ordered 5 days in advance of arrival and notified the company by email of my limited time to accept delivery.
I'm about to leave UK so too late to get my order which has still not been despatched after 8 days. I have emailed the company twice in last few days to notify them of my dilemma but they are not responding.
Would recommend never ordering from a company that doesn't even have a phone number to make contact. Stupidly I have and now regret it.
I now have a battle to get my money refunded (Which of course was taken in full on day of placing the order)
Could all just be a scam even.
Great bras, great price , perfect fit. My only gripe was that dispatch and delivery took longer than advertised will buy more in the future
Excellent service and lovely underwear. Will definitely use again.
The bra I ordered was £13 cheaper then everybody else plus free delivery, plus absolutely excellent service and quick delivery and constant updates on the delivery, would definitely order again 10/10
Easy site to use especially as i know which make and style I wear. Bras arrived quickly.
Appreciated the discount as bras can be expensive.
Good value for well known brands. However I don’t think I’d order again because they took a very long time arrive and when I tried to contact them they didn’t respond so I began to worry that it was not a legitimate company. It was only when I wrote this in an email and an instagram message that the bras were suddenly delivered.
My original order never arrived on time plus it was the wrong size. After messaging I finally got through to someone who knew what she was doing. She assured me my order would arrive asap. It still took a week!
I placed an order with them only for them to email me days later saying due to a stock error the item I ordered was unavailable. They asked if I wanted something different which I initially agreed to, but they never responded. Due to the amount of time it took I ended up having to order what I wanted from another brand, I contacted them for a refund and they still haven’t responded. And they don’t have a live chat option or someone to call and I can’t even cancel the order. So frustrating !!
I have had a good experience and my wife loves both sets I have got her. They look great on her as well!
I loved my purchase overall. However, one of the items arrived without any tags or additional protective packaging, which made me question whether it was actually new.
I chose not to return it, as the styles are difficult to find. I washed it and decided to keep it.
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