Had exactly the right panel size in stock - delivered in 3 days from order early enough for us to finish by 2pm! Looks great.
Company replied
Location
Switch locationOld Mole Depot, South View Road, EX15 2RU Willand, Cullompton, GB
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See what reviewers are saying
Great communication regarding delivery both from Willand (Devon) branch (friendly, helpful staff) and via email from Bradfords and direct supplier. Order contained items dispatched from various sour... See more
Company replied
The team at Bradfords in Willand are all really helpful and friendly. Whether on the phone or in person, I've always been impressed with their willingness to find an answer to my questions. In particu... See more
Company replied
Products themselves, great. The people, brilliant. The actual service, suspect. A poor lack of communication meant I had 54+ mile round trip to collect a small order. A shame when they had a bra... See more
Company replied
Company details
Written by the company
Bradfords is your local builders merchant, open to trade and public. We have 49 branches across Cornwall, Devon, Dorset, Somerset Wiltshire, Avon, Herefordshire, Worcestershire & Gloucestershire all offering Click & Collect. Simply place your order on our website and collect from your local branch 1 hour later. Click & Collect From 49 Branches Within 1 Hour. We also offer free delivery when you spend £100 or more and great trade discounts.
Bradfords Building Supplies, Trusted by the Trade since 1770!
Written by the company
- Bradfords is the leading family owned supplier of building materials in the UK
- Our vision Proud of our heritage but progressive in our thinking, we exceed our customers’ expectations through: - Providing the most expert advice - Carefully selected product ranges - Responsive service - Consistently good value
- Builders Merchants Federation Ltd (BMF).
- Bradfords Building Supplies is a proud member of The Builders Merchants Federation Ltd (BMF). The BMF is the only trade association representing and protecting the interests of both builders’ merchants and suppliers to the merchanting industry in the UK.
- Investors in People
- Bradfords Building Supplies are proud to be an Investors in People (IiP) accredited organisation. Having an IiP accreditation is the sign of a great employer, an outperforming place to work and a clear commitment to sustainability.
Contact info
Old Mole Depot, South View Road, EX15 2RU, Willand, Cullompton, United Kingdom
- 01884 820 078
4.9
Excellent
132 reviews
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This company invites their customers to review, whether positive or negative
Replied to 95% of negative reviews
Typically replies within 24 hours
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Good price delivery was on time and…
Good price delivery was on time and driver was very polite
19 June 2024
Reply from Bradfords - Willand BBS
Hi Mark
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Willand branch v helpful
The team at Bradfords in Willand are all really helpful and friendly. Whether on the phone or in person, I've always been impressed with their willingness to find an answer to my questions. In particular we were helped by Ross Perryman while we were looking for suitable decking boards.
4 July 2024
Reply from Bradfords - Willand BBS
Good Afternoon Tim
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and received a helpul and friendly service from start to finish with your order,
Thank you for your feedback regarding the service received from Ross in the branch this is greatly appreciated and has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Willand branch are really helpful and…
Willand branch are really helpful and drivers go to great lengths to get deliveries close to our house. Not an easy task.
21 June 2024
Reply from Bradfords - Willand BBS
Good Afternoon Nigel
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and received a helpful delivery service with all your orders placed with our Williand branch,
Thank you for your email and feedback this has been passed onto all involved with your order
We hope to see you again soon.
Kind Regards,
Katie
Really straightforward purchase and…
Really straightforward purchase and delivery and good price
12 June 2024
Reply from Bradfords - Willand BBS
Hi Ian
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us.
If there was anything we could have done to have made this a 5 star experience, please do let us know by contacting us at customer.service@bradfords.co.uk
Kind Regards,
Sam
easy to use website
easy to use website , very helpful polite delivery driver left the dumpy bag where I wanted it and the best value
13 June 2024
Reply from Bradfords - Willand BBS
Good Afternoon Amanda
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and found using our website to be an easy process,
Thank you for your feedback regarding the polite delivery service received with your order,
Your feedback has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Reply from Bradfords - Willand BBS
Hi Nigel
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Great people but poor service
Products themselves, great.
The people, brilliant.
The actual service, suspect.
A poor lack of communication meant I had 54+ mile round trip to collect a small order.
A shame when they had a branch a mile from home.
Bit disappointing really.
I would be cautious about ordering anything else as a result.
6 June 2024
Reply from Bradfords - Willand BBS
Good Afternoon Stephen
Thank you for taking the time to leave us a review.
I am saddened to see that you have had a poor experience with us due to communication issues regarding your order.
I apologise greatly for these issues and for any inconvenience this may have caused you.
I will look into this further, and feed this back to the Branch concerned, to see what caused this to happen.
Kind Regards,
Sam
Very happy helpful staff nothing was to…
Very happy helpful staff nothing was to much trouble
6 June 2024
Reply from Bradfords - Willand BBS
Hi Nicholas
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Really helpful support staff
Really helpful support staff, rapid efficient delivery. All items ordered in good order.
27 May 2024
Reply from Bradfords - Willand BBS
Hi Chris
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Easy online ordering …
Easy online ordering and I was called by the branch to arrange a delivery date. Driver came with help and they very kindly placed my items where I needed them to be. Returned some unused postcrete but because it was a Web order I couldn't get a refund straight away. However a member of staff very kindly sorted it out and I got my refund the next day.
Great Customer service.
19 May 2024
Reply from Bradfords - Willand BBS
Hi Tina
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us! So great to read reviews showing such great customer service.
We hope to see you again soon.
Kind Regards,
Sam
Very good products at competitive…
Very good products at competitive prices. Very friendly and helpful service, great delivery driver.
14 May 2024
Reply from Bradfords - Willand BBS
Hi Dave
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Quick and easy to order online.
Quick and easy to order online.
Fast response from branch to confirm order and advise on delivery date. Very helpful staff.
18 May 2024
Reply from Bradfords - Willand BBS
Good Afternoon Jo
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and found placing your order online a easy process,
Thank you for your feedback regarding the helpful delivery service provided with your order,
We hope to see you again soon.
Kind Regards,
Katie
Prompt and efficient delivery
With thanks to Paul and all the team at Will and for delivering my order a day early in the rain. It will allow me to make an early start tomorrow and hopefully get the next bit of the job done before a guest arrives.
13 May 2024
Unprompted review
Reply from Bradfords - Willand BBS
Hi Martin
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Excellent comms ,delivered when they…
Excellent comms ,delivered when they said ,driver helpful
7 May 2024
Reply from Bradfords - Willand BBS
Good Afternoon Brue
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Katie
GREAT SERVICE AND PRODUCTS
service on the phone and by the delivery driver was first class !!!
3 May 2024
Reply from Bradfords - Willand BBS
Hi Mr Faram
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Friendly greeting and helpful staff…
Friendly greeting and helpful staff both in the shop and the yard. Product at competitive price compared to the usual diy chains. Will look to bradfords before automatically going to the diy sheds in future.
15 April 2024
Reply from Bradfords - Willand BBS
Good Afternoon David
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and received a friendly and helpful service from start to finish with your order,
Thank you for your feedback this has been passed onto all involved with your order,
We look forward to seeing you again soon.
Kind Regards,
Katie
Easy, quick, friendly
Easy ordering on the website, click and collect ready 10 mins later, friendly staff. What's not to like?
25 March 2024
Reply from Bradfords - Willand BBS
Good Morning Kellie
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and found placing your order online for collection a easy process,
Thank you for your feedback regarding the service recieved in the branch this has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Easy to order and collect
Easy to order and collect but system evidently a little slow to send depot the order. The gentlemen behind the counter sorted it though so no issue
5 March 2024
Reply from Bradfords - Willand BBS
Good Afternoon Nige
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and found placing your order online to be an easy process for collection,
Thank you for your feedback this has been passed onto all involved without this we can not improve our service, but if we can be of further help in the future please do not hesitate to contact customer.service@bradfords.co.uk
Kind Regards,
Katie
Brilliant service
Brilliant service, rang arranged a day and time , even put the items where I asked ! Brilliant thanks guys
3 March 2024
Reply from Bradfords - Willand BBS
Good Morning Martin
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us from start to finish with your order,
Your feedback has been passed onto all involved with your order,
We hope to see you again soon.
Kind Regards,
Katie
Reply from Bradfords - Willand BBS
Hi Mark
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
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