Easy to find products on line . Delivery information spot on . Driver arrived in middle of time slot. Driver very pleasant and efficient.
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Bought some decking for delivery, when it came, the incorrect size had been loaded; however, the delivery driver, John (Weston-s-Mare), was very patient & came back just 30 minutes later with the corr... See more
Company replied
I was very disappointed with the office side of things I order on line on the 17th June got a confirmation email with no delivery date it said 4 to 5 days that fine ,the on Monday 22nd I thought I had... See more
Company replied
Ordered a few bulk bags of stone online > quick acknowledgement > received date and approx time delivery info> on the day received delivery window > lorry arrived bang on time & friendly driver skill... See more
Company replied
Company details
Written by the company
Bradfords is your local builders merchant, open to trade and public. We have 49 branches across Cornwall, Devon, Dorset, Somerset Wiltshire, Avon, Herefordshire, Worcestershire & Gloucestershire all offering Click & Collect. Simply place your order on our website and collect from your local branch 1 hour later. Click & Collect From 49 Branches Within 1 Hour. We also offer free delivery when you spend £100 or more and great trade discounts.
Bradfords Building Supplies, Trusted by the Trade since 1770!
Written by the company
- Bradfords is the leading family owned supplier of building materials in the UK
- Our vision Proud of our heritage but progressive in our thinking, we exceed our customers’ expectations through: - Providing the most expert advice - Carefully selected product ranges - Responsive service - Consistently good value
- Builders Merchants Federation Ltd (BMF).
- Bradfords Building Supplies is a proud member of The Builders Merchants Federation Ltd (BMF). The BMF is the only trade association representing and protecting the interests of both builders’ merchants and suppliers to the merchanting industry in the UK.
- Investors in People
- Bradfords Building Supplies are proud to be an Investors in People (IiP) accredited organisation. Having an IiP accreditation is the sign of a great employer, an outperforming place to work and a clear commitment to sustainability.
Contact info
62 Gazelle Road, BS24 9ES, Weston-super-mare, North Somerset, United Kingdom
- 01934 630380
4.6
Excellent
264 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 24 hours
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Ordering was easy
Ordering was easy, the driver rocked up exactly on time, and as promised and put the stuff exactly where asked. Spot on.
2 January 2024
Reply from Bradfords - Weston-super-mare BBS
Good Afternoon H Williams
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and found placing your order online to be an easy process,
Thank you for your feedback regarding the delivery service recieved with your order this has been passed onto all involved,
Kind regards
Katie
Great experience and will use again…
Great experience and will use again when needed.
27 December 2023
Reply from Bradfords - Weston-super-mare BBS
Good Afternoon Mr Bird
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us,
Thank you for your feedback,
We look forward to seeing you again soon.
Happy New Year,
Kind regards
Katie
Easy to order online
10 November 2023
Reply from Bradfords - Weston-super-mare BBS
Good Afternoon Dave
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Katie
Shed arrived 5 days before expected
I was expecting the shed on Monday 6th and had no communication it was arriving on weds 1st. 5 days before I expected it. It is only by luck that I checked my emails and was on a day off, or I would not have known and would have been at work where I could not access my personal phone. If it was not for this it would have been a 5 star review.
23 October 2023
Reply from Bradfords - Weston-super-mare BBS
Good Afternoon Sally
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with our supplier that delivered on our behalf!
I am sorry for the delivery issues this has been fed back,
Thank you for your feedback this is greatly appreciated and enables us to improve our services,
If we can be of further help in the future please do not hesitate to contact customer.service@bradfords.co.uk
Kind Regards,
Katie
Professional Delivery
Professional Delivery.
i was alerted 1 hour before of time slot and delivery driver was polite and friendly more than happy to drop off in location required and service was safe and quickly done.
11 October 2023
Reply from Bradfords - Weston-super-mare BBS
Hi Keith
I am pleased to see that you have had a positive experience with us!
Thank you for the kind words. We hope to see you again soon.
Kind Regards,
Sam
Reply from Bradfords - Weston-super-mare BBS
Good Andy
Thank you for taking the time to leave us a review.
I am pleased to see that you have received a helpful and friendly service with your order,
Thank you for your feedback this is greatly appreciated and has been sent to all involved with your order,
We hope to see you again soon.
Kind Regards,
Katie
First rate service
7 September 2023
Reply from Bradfords - Weston-super-mare BBS
Hi Terry
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Great product with great delivery times…
Great product with great delivery times and assistance.
28 August 2023
Reply from Bradfords - Weston-super-mare BBS
Hi Robert,
Thank you for taking the time to leave us a review.
We are glad your delivery all went as planned,
We hope to see you again soon.
Kind Regards,
Joe.
Excellent service provided
I placed my order online very easily with a little help from customer services. I didn't have to wait very long before a wonderful, friendly gentleman John delivered my order. Thank you
I will definitely recommend and use again.
21 August 2023
Reply from Bradfords - Weston-super-mare BBS
Good afternoon,
Thank you for taking the time to leave us a review.
I am pleased to hear that everything went well with your order,
We hope to see you again soon.
Kind Regards,
Joe.
Reply from Bradfords - Weston-super-mare BBS
Good Afternoon Paul
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Katie
helpful reasonable quality
11 August 2023
Reply from Bradfords - Weston-super-mare BBS
Good Afternoon Mr Harvey
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us.
If there was anything we could have done to have made this a 5 star experience, please do let us know by contacting us at customer.service@bradfords.co.uk
Kind Regards,
Katie
Not a single hitch (honestly)!
Ordered a few bulk bags of stone online > quick acknowledgement > received date and approx time delivery info> on the day received delivery window > lorry arrived bang on time & friendly driver skillfully dropped bags exactly where I asked with no fuss. Too good to be true.
PS: Oh, and the bags contained the precise type and individual stone gradings I ordered - no mix ups.
27 July 2023
Reply from Bradfords - Weston-super-mare BBS
Good Afternoon TJ
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and where happy with the service provided from start to finish with your order,
Thank you for the feedback this has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Website very intuitive
Website very intuitive. And, when phoned staff very helpful. Delivery guys are really good and helpful.
31 July 2023
Reply from Bradfords - Weston-super-mare BBS
Good Afternoon Richard
Thank you for taking the time to leave us a review.
I am happy to hear that you found the website to be intuitive and that you received a friendly and helpful service with your order from start to finish,
This has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Good service all round!
Good stock, good prices and quick delivery. Thanks for being dependable.
8 July 2023
Reply from Bradfords - Weston-super-mare BBS
Good Afternoon
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and received a quick delivery with your order from our Weston-super-mare branch,
Thank you for your feedback this has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Reply from Bradfords - Weston-super-mare BBS
Hi Phillip
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Ordered on line click and collect
Ordered on line click and collect. Ready when we got there and the staff were very friendly and helpful
31 May 2023
Reply from Bradfords - Weston-super-mare BBS
Good Morning Lorraine
Thank you for taking the time to leave us a review.
I am happy to hear that you have receive a friendly and helpful service with your click and collect order at our Weston-Super-Mare branch,
Thank you for your feedback this has been passed onto all involved with your order,
We hope to see you again soon.
Kind Regards,
Katie
Reply from Bradfords - Weston-super-mare BBS
Good Afternoon Mrs Whitehouse
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and recieved a polite and careful delivery service with your order,
This has been passed onto all involved with your order in the branch,
We hope to see you again soon.
Kind Regards,
Katie
Excellent
Sent a photo to customer services showing a huge crack in the fence post that had just been delivered, a replacement was with me an an hour!
2 June 2023
Reply from Bradfords - Weston-super-mare BBS
Good Afternoon Aaron
Thank you for taking the time to leave us a review.
I am happy to hear that you have had a positive experience with us and the damaged item you had received was rectifed asap for yourselves,
Thank you for your feedback this has been passed onto all involved with your order,
We hope to see you again soon.
Kind Regards,
Katie
Reply from Bradfords - Weston-super-mare BBS
Hi Klau Dia
Thank you for taking the time to leave us a review.
I am happy to see that you have had a positive experience with us!
This has been passed onto all involved with your order,
We hope to see you again soon.
Kind Regards,
Katie
Delivery arrived on time
Delivery arrived on time, although 3 items were missing, a quick phone call and this matter was resolved immediately. Would use again.
4 June 2023
Reply from Bradfords - Weston-super-mare BBS
Good Afternoon Mr Latchford
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us.
Thank you for your feedback, If there was anything else we could have done to have made this a 5 star experience, please do let us know by contacting us at customer.service@bradfords.co.uk
Kind Regards,
Katie
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