I live locally to the store so did click and collect as I needed some prices of timber to progress a job. The ordering process was fine however I arrived at the store about 40 minutes after ordering a... See more
Company replied
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I live locally to the store so did click and collect as I needed some prices of timber to progress a job. The ordering process was fine however I arrived at the store about 40 minutes after ordering a... See more
Company replied
Excellent service when ordering my fence panels, quick delivery and a very polite man who delivered today and stacked my fence panels where I needed them. Will be using Bradfords at Sherborne Dorset a... See more
Company replied
The click and collect option works very well indeed. Following a simple selection, order and payment process buying any items on the company website couldn't be easier. The staff are friendly and help... See more
Company replied
Excellent service and ultra fast delivery. I put my order in early morning and it was delivered by lunchtime. My only complaint is that the timber i had delivered was very bent and not straight and wh... See more
Company replied
Bradfords is your local builders merchant, open to trade and public. We have 49 branches across Cornwall, Devon, Dorset, Somerset Wiltshire, Avon, Herefordshire, Worcestershire & Gloucestershire all offering Click & Collect. Simply place your order on our website and collect from your local branch 1 hour later. Click & Collect From 49 Branches Within 1 Hour. We also offer free delivery when you spend £100 or more and great trade discounts.
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Unit 5, DT9 4FW, Sherborne, Dorset, United Kingdom
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Replied to 97% of negative reviews
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The thermalite blocks were at a good price together with £15 delivery made it a bargain. Delivery was efficient and on time. Good experience all round.

Reply from Bradfords - Sherborne BBS
All very smooth operation for my putchase and good handling of the Covid situation by the staff.
Online purchase and was able to collect within 2 days - very efficient service.
Ordered online but then called dept to arrange delivery. Staff very helpful then and when delivered.

Reply from Bradfords - Sherborne BBS
Website very easy to work around - all my order delivered promptly - a pleasure to be able to shop with a local business
No help loading 10 x25kg bags into the car
Very quick response to placing "click and collect" order
The only real plus was Bradfords were the only localish company who would deliver during the Covid situation.
But the online ordering system, sort of works, but no notification of order received.
No indication of delivery date.
Chased with online chat , a waste of time.
Had to visit local branch to get any info .
Was told Bradfords had phoned me and left a message... not true no messages on the machine..
But was delivered on the promised date .
Not that sure on the quality ... seem a bit on the limsy side ,
quite expensive but a 10 year warranty .
£15 pounds delivery for under 3miles. hmmm
Fast delivery of good quality wood, especially considering the testing times we are experiencing.
Click and collect used due to the current situation. The website is easy to use and order from. Friendly and helpful staff on the phone and at store collection. As a non trade customer I highly recommend.
Very good service and delivery, especially during the current Covid turmoil. Definitely recommend.
Great customer service, very polite and professional.
Good service left exactly where asked as my house has no road by it. They phone to let me know when it was being delivered. They rang to let me know change of date and checked this was ok. I found the online service easy to order from and quick payment.
Excellent service got everything I ordered and within 3 days.
The online purchase was really simple, the person on the phone was very friendly. Then when I returned a few items they were super efficient & friendly.
Always on the ball and willing to help. Great service!!
Great communication and delivered in good time
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