Great prices on most items - convenient to be able to order almost everything from one place. Very happy with the quality of the goods on arrival. Delivery was great, lovely guy. Communication via... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Nothing wrong with the product but paid for delivery - quoted 1 to 2 days - had phone call confirming 2 days and then on the day a call to to say not being delivered until 2 further days later. Used y... See more
Company replied
Ordered on the Monday, received Thursday. Always a pleasure doing business with them. Thursday came, along with the snow. My delivery came, no fuss, no excuses, just a little late - hardly to be un... See more
Company replied
One guy, 30 x 4.8M decking boards unloaded by hand on the hottest day of the year and he just cracked on with it, nice work, thank you 🙏
Company replied
Company details
Written by the company
Bradfords is your local builders merchant, open to trade and public. We have 49 branches across Cornwall, Devon, Dorset, Somerset Wiltshire, Avon, Herefordshire, Worcestershire & Gloucestershire all offering Click & Collect. Simply place your order on our website and collect from your local branch 1 hour later. Click & Collect From 49 Branches Within 1 Hour. We also offer free delivery when you spend £100 or more and great trade discounts.
Bradfords Building Supplies, Trusted by the Trade since 1770!
Written by the company
- Bradfords is the leading family owned supplier of building materials in the UK
- Our vision Proud of our heritage but progressive in our thinking, we exceed our customers’ expectations through: - Providing the most expert advice - Carefully selected product ranges - Responsive service - Consistently good value
- Builders Merchants Federation Ltd (BMF).
- Bradfords Building Supplies is a proud member of The Builders Merchants Federation Ltd (BMF). The BMF is the only trade association representing and protecting the interests of both builders’ merchants and suppliers to the merchanting industry in the UK.
- Investors in People
- Bradfords Building Supplies are proud to be an Investors in People (IiP) accredited organisation. Having an IiP accreditation is the sign of a great employer, an outperforming place to work and a clear commitment to sustainability.
Contact info
Dudnance Lane, TR15 3QT, Redruth, Cornwall, United Kingdom
- 01209 711929
4.9
Excellent
217 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 95% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Bradfords - Redruth BBS
Hi Gareth
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Great work
One guy, 30 x 4.8M decking boards unloaded by hand on the hottest day of the year and he just cracked on with it, nice work, thank you 🙏
24 June 2026
Reply from Bradfords - Redruth BBS
Hi
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam M
Reply from Bradfords - Redruth BBS
Hi William
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
A straight forward and swift service.
18 June 2026
Reply from Bradfords - Redruth BBS
Hi Charlotte.
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam M
Great prices on most items
Great prices on most items - convenient to be able to order almost everything from one place. Very happy with the quality of the goods on arrival. Delivery was great, lovely guy. Communication via was needed due to being deaf, this was excellent from start to finish - this was very much appreciated, especially when so many companies seem to struggle to do this.
Very highly recommend this company and specifically my local branch in Redruth, Cornwall.
16 June 2026
Reply from Bradfords - Redruth BBS
Hi Sharron,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam M
527RMD
Great communication from the team with my delivery and delivery ontime.
Price is right for a good product.
25 February 2026
Reply from Bradfords - Redruth BBS
Hi Roger
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
First class service as always
First class service as always. Good prices. Great delivery drivers who are very helpful. Good range of products.
28 July 2025
Reply from Bradfords - Redruth BBS
Hi Brian
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Excellent product
Excellent product, delivered swiftly and at a fair price. The top-soil was in super condition mixed with loam and organic matter. Very pleased.
29 July 2025
Reply from Bradfords - Redruth BBS
Good Morning Godfrey
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a excellent experience with us from start to finish with your order,
Thank you for your kind words and feedback this has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Reply from Bradfords - Redruth BBS
Hi Mr Lazarus
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Reply from Bradfords - Redruth BBS
Hi Nick
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us.
If there was anything we could have done to have made this a 5 star experience, please do let us know by contacting us at customer.service@bradfords.co.uk
Kind Regards,
Sam
Fantastic Service
Consistent, fantastic service from Damian at Bradfords Redruth. Great pricing, communication and a positive experience every time. I havent used another merchant since trading with Damian and Bradfords Redruth. 5*
27 March 2025
Unprompted review
Reply from Bradfords - Redruth BBS
Hi Henry
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Really helpful staff
Got a call to arrange delivery and check I was happy for goods to be left on the drive, even changed the delivery day and time to ensure the goods stayed dry until I got home from work!
27 January 2025
Reply from Bradfords - Redruth BBS
Good Morning Will
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us from start to finish with your order,
Thank you for your feedback regarding the delivery service provided this is greatly appreciated and has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
They are all good as gold down there…
They are all good as gold down there even Damo is a legend always pleased to help me. I very much appreciate all they have done for me.Thanks everyone.
18 October 2024
Unprompted review
Reply from Bradfords - Redruth BBS
Hi Damian
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Delivery was excellent thank you
30 August 2024
Reply from Bradfords - Redruth BBS
Hi Catherine
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Quick delivery, great communication.
The communication was second to none, I'm a manger of a shop and their commitment to customer service is impressive!
6 September 2024
Reply from Bradfords - Redruth BBS
Hi Kris
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
The right stuff - every time !
The right stuff, a good price, in stock and available. Considerate and helpful staff. What more could I want ?
1 September 2024
Reply from Bradfords - Redruth BBS
Good Morning
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us from start ti finish with your order and received a helpful service,
This has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Brilliant from start to finish
Easy to order online and staff were very helpful regarding the delivery. Good product as well.
26 August 2024
Reply from Bradfords - Redruth BBS
Hi Dave
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Reply from Bradfords - Redruth BBS
Hi
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
It’s a professional set up run highly recommended for value and efficiency.by…
It’s a professional set up run by friendly/helpful staff and very pleased with the products I purchased.
23 July 2024
Reply from Bradfords - Redruth BBS
Good Afternoon Jason
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and recieved a helpful and professional service from start to finish with your order,
Thank you for your feedback this has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.