The only reason I didn't give a 5 star was I found the web site a bit more complicated but everything else was good. The driver Nick who delivered our goods was polite and went out of his way to put t... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Very prompt and efficient, ordered in the evening, next day had a phone call in the morning to book delivery , delivery arrived 8.30am the next morning. Couldnt ask for better!
First time I placed an order and the experience was second to none. All delivered and returns picked up. I have now open an account and will continue to use Bradfords Exmouth. The staff were excellen... See more
Company replied
The ease of placing an order online at 23:00, the Exmouth branch phoned me the following day to confirm my order and schedule delivery. All items arrived in good condition. The delivery chap was p... See more
Company replied
Company details
Written by the company
Bradfords is your local builders merchant, open to trade and public. We have 49 branches across Cornwall, Devon, Dorset, Somerset Wiltshire, Avon, Herefordshire, Worcestershire & Gloucestershire all offering Click & Collect. Simply place your order on our website and collect from your local branch 1 hour later. Click & Collect From 49 Branches Within 1 Hour. We also offer free delivery when you spend £100 or more and great trade discounts.
Bradfords Building Supplies, Trusted by the Trade since 1770!
Written by the company
- Bradfords is the leading family owned supplier of building materials in the UK
- Our vision Proud of our heritage but progressive in our thinking, we exceed our customers’ expectations through: - Providing the most expert advice - Carefully selected product ranges - Responsive service - Consistently good value
- Builders Merchants Federation Ltd (BMF).
- Bradfords Building Supplies is a proud member of The Builders Merchants Federation Ltd (BMF). The BMF is the only trade association representing and protecting the interests of both builders’ merchants and suppliers to the merchanting industry in the UK.
- Investors in People
- Bradfords Building Supplies are proud to be an Investors in People (IiP) accredited organisation. Having an IiP accreditation is the sign of a great employer, an outperforming place to work and a clear commitment to sustainability.
Contact info
Liverton Business Park, EX8 2NR, Exmouth, Devon, United Kingdom
- 01395 200840
4.5
Excellent
216 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
simple process
simple process, prompt delivery, good communication throughout, very pleased
7 September 2023
Reply from Bradfords - Exmouth BBS
Good Afternoon
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and found placing your order online to be a simple process,
Thank you for your feedback regarding the service provided from start to finish with your order this has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
As ever great service and good prices
As ever great service and good prices. The folks there are very helpful.
10 August 2023
Reply from Bradfords - Exmouth BBS
Good Morning Aston
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
Thank you for your feedback this has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
No negative issues at all
No negative issues at all. Did exactly what they said they wood, so very happ.
18 August 2023
Reply from Bradfords - Exmouth BBS
Hi Christopher
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Reply from Bradfords - Exmouth BBS
Good Afternoon Courtney
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and where happy with the service received from start to finish with your order,
Your feedback has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Competitive pricing and free delivery…
Competitive pricing and free delivery on orders over £100
Looked around and they were the best.
Really quick delivery placed were we wanted them
7 August 2023
Reply from Bradfords - Exmouth BBS
Hi Richard
I am pleased to see that you have had a positive experience with us!
Thank you for the kind words and we hope to see you again soon.
Kind Regards,
Sam
Always great service and happy to help
9 June 2023
Reply from Bradfords - Exmouth BBS
Good Evening Paul
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Katie
great service and super quick delivery
great service and super quick delivery, polite gent called and the text system was helpful . thank you
24 May 2023
Reply from Bradfords - Exmouth BBS
Good Afternoon Lisa
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and where happy with service provided with your order from start to finish,
Thank you for your feedback this has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Helpful staff.
23 May 2023
Reply from Bradfords - Exmouth BBS
Good Morning Mr Corlett
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Katie
Ordered online
Ordered online, got a txt 20 mins later to say it was ready to collect. When I got there they got my order and brought it to my car. Excellent service
22 May 2023
Reply from Bradfords - Exmouth BBS
Good Morning Sims
Thank you for taking the time to leave us a review.
I am happy to hear that you have had a good experience with placing your order online for collection,
Thank you for your feedback regarding the collection service provided by our Exmouth branch,
This has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Friendly and helpful and efficient my…
Friendly and helpful and efficient my supplier of choice
21 May 2023
Reply from Bradfords - Exmouth BBS
Good Morning Paul
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with our Exmouth branch and where happy with the efficient, friendly service provided with your order,
Your feedback will be passed onto all involved with your order,
We hope to see you again soon.
Kind Regards,
Katie
Excellent service
Excellent service, ordered online and paid for collection order was ready straight away
25 April 2023
Reply from Bradfords - Exmouth BBS
Good Evening Christine
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with our Exmouth branch,
Thank you for your kind words and feedback this has been passed onto all involved with your order,
We hope to see you again soon.
Kind Regards,
Katie
Reply from Bradfords - Exmouth BBS
Good Afternoon Mr Keen
Thank you for taking the time to leave us a review.
I am happy to see that you have had a positive experience with out Exmouth branch,
Thank you for your feedback this has been passed onto all involved with your order,
We hope to see you again soon.
Kind Regards,
Katie
Great customer service
From placing my order over the phone to adding to it two days later was brilliant,the driver delivered when they said he would and was most helpful.Great service.
12 April 2023
Reply from Bradfords - Exmouth BBS
Hi Philip
Thank you for taking the time to leave us a review.
We will pass on your great comments to our Exmouth Branch
We hope to see you again soon.
Lorna
Great service
Easy to order what I wanted online. Went to collect and realised I'd over estimated the carrying capacity of my car. Went back to the counter and organised delivery instead. Team at Exmouth very understanding and helpful.
4 April 2023
Reply from Bradfords - Exmouth BBS
Hi Matt,
Thank you for taking the time to leave us a review.
I'm so glad the team at Exmouth were able to help you,
I have passed on your comments to the team
Lorna
Reply from Bradfords - Exmouth BBS
Good Morning Mike
Thank you for taking the time to leave us a review.
I am happy to hear that you found ordering online to be an easy process ,
Thank you for your feedback regarding the delivery of your order this will be passed onto all involved
We hope to see you again soon.
Kind Regards,
Katie
As always good quality
As always good quality, easy online ordering, and prompt delivery with polite and helpful drivers.
8 April 2023
Reply from Bradfords - Exmouth BBS
Good Afternoon Neil
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with placing you order online and with your local Exmouth branch.
Thank you for your kind words and feedback this will be passed onto all involved with your order.
We hope to see you again soon.
Kind Regards,
Katie
I wanted 4x 3.6m fences rails to repair…
I wanted 4x 3.6m fences rails to repair my fence.
Easy to use app. Best price beating other local merchants by a good 20% and even had a 5% off code online.
Click and collect ready in an hour.
In the Exmouth shop they acknowledged the transaction and gave me a slip to give to the yardlads.
A couple of minute wait due to both already serving but within 5 minutes timber on my roof rack driving away.
Easy, competitive and painless.
25 March 2023
Reply from Bradfords - Exmouth BBS
Hi Reece
Thank you for taking the time to leave us such a well detailed review.
I am sure all involved will be very happy with this.
We hope to see you again soon.
Kind Regards,
Joe.
The material was on time and the…
The material was on time and the delivery man was most helpful.
14 March 2023
Reply from Bradfords - Exmouth BBS
Good Afternoon Mr Sandham
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with our Exmouth branch,
Thank you for your feedback regarding the delivery of your order,
This will be passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
From the moment we spoke to staff in…
From the moment we spoke to staff in store to delivery we were dealt with in a polite and professional manner with advice given as requested. Whilst we visited the store the order was placed online so that we could use Top Cashback. The order was followed up by telephone on the following day. On the day of delivery we received regular updates about time slots and the delivery itself was carried out by staff who seemed friendly and professional.
28 February 2023
Reply from Bradfords - Exmouth BBS
Hi Jackie
Thank you for the wonderful review.
I am pleased to see that you have had a positive experience with us!
And I'm glad you found all of our departments at a high standard,
We hope to see you again soon.
Kind Regards,
Joe.
Top rate
Great service
Helpful and friendly staff including delivery driver
Prompt delivery
28 February 2023
Reply from Bradfords - Exmouth BBS
Good Afternoon Mr Hampshire
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with our Exmouth branch and received a helpful and friendly promt delivery service,
This will be passed onto all involved with your order,
We hope to see you again soon.
Kind Regards,
Katie
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.