Wanted some bulk bags gravel for home project, found good prices and instock. ordering was easy, paid with paypal and had call to confirm delivery. all went great. friendly staff and pleasure to shop... See more
Company replied
Location
Switch locationHolly Hill Wood Depot, Estate Road, GL14 3JA Cinderford, Gloucestershire, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Very quick to pick and supply details for my order and i also got the delivery 3 days early Driver was very polite and efficient at his job, also wore all required ppe and put down traffic cones... See more
Website was easy to use and to order from. Delivery was really quick and the slate i ordered was of good quality and a great price too. Paul the delivery driver was polite, and done his job brilliantl... See more
Items thrown over wall, had not realised until moving them, that 1 had part missing and other was broken.
Company replied
Company details
Written by the company
Bradfords is your local builders merchant, open to trade and public. We have 49 branches across Cornwall, Devon, Dorset, Somerset Wiltshire, Avon, Herefordshire, Worcestershire & Gloucestershire all offering Click & Collect. Simply place your order on our website and collect from your local branch 1 hour later. Click & Collect From 49 Branches Within 1 Hour. We also offer free delivery when you spend £100 or more and great trade discounts.
Bradfords Building Supplies, Trusted by the Trade since 1770!
Written by the company
- Bradfords is the leading family owned supplier of building materials in the UK
- Our vision Proud of our heritage but progressive in our thinking, we exceed our customers’ expectations through: - Providing the most expert advice - Carefully selected product ranges - Responsive service - Consistently good value
- Builders Merchants Federation Ltd (BMF).
- Bradfords Building Supplies is a proud member of The Builders Merchants Federation Ltd (BMF). The BMF is the only trade association representing and protecting the interests of both builders’ merchants and suppliers to the merchanting industry in the UK.
- Investors in People
- Bradfords Building Supplies are proud to be an Investors in People (IiP) accredited organisation. Having an IiP accreditation is the sign of a great employer, an outperforming place to work and a clear commitment to sustainability.
Contact info
Holly Hill Wood Depot, Estate Road, GL14 3JA, Cinderford, Gloucestershire, United Kingdom
- 0117 982 8282
4.8
Excellent
38 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
From start to finish brilliant service
From start to finish, the service was absolutely brilliant. I received very prompt response to my online enquiry, was informed by phone from my local branch (Cinderford) that my order was ready, and received very friendly and helpful care when I went to collect my items. Such great customer service is a rarity these days
23 March 2022
Reply from Bradfords - Cinderford BBS
Hi,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and that you are more than happy with the service that you have received!
We hope to see you again soon.
Kind Regards,
Charlotte
Excellent service as always
13 January 2022
Reply from Bradfords - Cinderford BBS
Hi,
Thank you for taking the time to leave us a 5 star review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Charlotte
First visit to Bradfords
First time I have used Bradford I found the staff very helpful and polite will definitely be going back when I need more materials
15 May 2021
Great service and good price.
Great service and good price.
Delivery man was very helpful too.
10 April 2021
Faultless shopping experience
As always friendly, knowledgeable staff made my visit a pleasure.
Products and prices are excellent.Faultless shopping experience.
20 November 2020
Reply from Bradfords - Cinderford BBS
Dear Christopher,
Thank you for taking the time to leave us a positive review.
I am pleased to see that you have received great service and that you are more than satisfied with our products and pricing.
We hope to see you again soon.
Kind Regards,
Charlotte from Customer Services
Excellent product
Excellent product, as described, delivered promptly, very polite staff.
5 August 2020
Unprompted review
Purchased contemporary sleepers
Purchased contemporary sleepers. Good quality, fantastic price and prompt delivery.
27 July 2020
Unprompted review
Really helpful and great advice given.
21 July 2020
Unprompted review
First time I have used Bradfords and…
First time I’ve used Bradfords and very happy with the service. Friendly knowledgable staff whenever I called them.
16 July 2020
Unprompted review
Reply from Bradfords - Cinderford BBS
Very nice of you to share this, thank you very much, Amanda and the team at Cinderford will be delighted to see your review.
Excellent service
Excellent service. Was called to advise of likely timescale as was on delay. Then called to arrange delivery as exactly as advised
1st class
9 July 2020
Unprompted review
Reply from Bradfords - Cinderford BBS
It is very important to us that we are keeping our customers updated, thank you so much for sharing your review and it is really nice to hear of the service you have received
All Bradfords team at Cinderford…
All Bradfords team at Cinderford provided an excellent and professional service from initial contact through to delivery.
22 June 2020
Unprompted review
Well organised Order & Collect Service…
Well organised Order & Collect Service giving the customer sensible instructions as to how to proceed with collection after the order was place online. The Staff were well organised in terms of SAFETY TO THEMSELVES AND TO THE COLLECTING CUSTOMER. SMOOTH OPERATION WITHOUT ANY RISK TO BOTH CUSTOMER AND STAFF.
8 June 2020
Unprompted review
Quick delivery driver was very helpful
30 May 2020
Unprompted review
Happy customer
Delivered what was ordered earlier than the delivery date. I appreciated the phone call from the branch to let me know what was happening with my order. Would recommend and use again.
23 May 2020
Unprompted review
My account was set up within a few…
My account was set up within a few hours of submitting the formS.
The employees at the Cinderford branch have been extremely helpful and happy to help, service is A1 and will definitely be using them in the future.
27 April 2020
Unprompted review
Great service
Great service, unfortunately I couldn’t make the material drop off. However, the delivery guy used his initiative and dropped the load in the right place. Highly recommend Bradfords.
21 February 2020
Unprompted review
Reply from Bradfords - Cinderford BBS
Always room for a bit of initiative Richard! I am glad that it helped you out and you got your goods where you needed them. Thank you for your review,
Have a good weekend.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.