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BOYLE Sports Reviews 

5,188
TrustScore 3.5 out of 5

3.6

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Rated 5 out of 5 stars

It's a very hard site to navigate for the Horse Racing. You can do a Yankee Canadian Heinz ect, on other sites in minutes, on Boyles you pick a selection, then have to go out to lookm for the next ra... See more

Company replied

Rated 5 out of 5 stars

I had trouble sending the documents because the files were large, but I still received quick and professional assistance that took literally a moment. The agent who helped me was very polite and under... See more

Company replied

Rated 5 out of 5 stars

I do my punting in Duleek, Co.Meath.. I find the staff there helpful , friendly and efficient.. I had a problem recently on collecting a winning bet..I found them very helpful particularly a young sta... See more

Company replied

Rated 1 out of 5 stars

DO NOT USE - TAKE YOUR MONEY AND MOVE THE GOALPOSTS ON PROMOTIONS. Absolutely dreadful customer experience. Followed a link to create an account (deposit £10, receive £40 in free bets). Get told... See more

Company details

  1. Online Sports Betting Vendor
  2. Gambling House
  3. Online Casino or Bookmaker

Written by the company

Founded by John Boyle in 1989, the business has grown to over 340 shops in Ireland and the UK and offers telephone, mobile and online betting and gaming services in Ireland, the UK and a range of other international markets. Key milestones in the growth of the company include the purchase of 33 William Hill Bookmakers in January 2020 and the acquisition of 18 shops from Bruce Betting a year earlier, which made BoyleSports Ireland’s largest independent bookmaker. BoyleSports HQ in the Republic of Ireland is located on the outskirts of Dundalk which straddles the border with Northern Ireland. The company currently employs over 2,500 employees throughout Ireland and the UK. BoyleSports is regulated for betting and gaming activities in Ireland, the UK and Gibraltar. BoyleSports has always set itself apart by offering better value than any other bookmaker. Our focus on customer experience means that we invest heavily in the mobile and web experience, which provides our customers with a faster and easier user experience. BoyleSports offers a wide range of betting opportunities ranging from horse racing, greyhounds, football, and tennis to golf, rugby, NFL, cricket, basketball and lottery. Our gaming products include virtual horse and greyhound racing, roulette, blackjack, poker, bingo and a wide range of casino and live casino experiences. This Is Betting.


Contact info

You should know

3.6

Average

TrustScore 3.5 out of 5

5K reviews

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3.6

All reviews

(5,188)

1,699 reviews in the last 12 months

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Rated 1 out of 5 stars

Avoid betting in Boylesports shops…

Avoid betting in Boylesports shops round 2 ! Not fault of nice staff ! But total failure of Boylesports Technology !! lets see if I get a response from a robot ?? €36 outstanding......

Thank you for responding and looking into my issue finally...

6 August 2026
Unprompted review
BOYLE Sports logo

Reply from BOYLE Sports

We are sorry to hear about the technical issues you experienced and the outstanding amount. We are looking into this for you.

Rated 5 out of 5 stars

I had a problem with my bank account…

I had a problem with my bank account which was no fault of mine. So when I took it to the manager of the shop in Motherwell Lorraine delt with it very professionally and politely and the problem was solved in quick time. I was very happy with the outcome

21 August 2026
BOYLE Sports logo

Reply from BOYLE Sports

We're so glad to hear that our team member handled your bank account issue professionally and efficiently, leading to a quick resolution. Your positive feedback is greatly appreciated.

Rated 5 out of 5 stars

Withdrawal query resolved

Very quick response to my query and offered an immediate and easy to achieve solution.

21 August 2026
BOYLE Sports logo

Reply from BOYLE Sports

We're so glad to hear that your query was met with a quick response and an easy solution! Thank you for sharing your positive experience.

Rated 5 out of 5 stars

Response to Isssues

The response I received in the past has been less than good but I’m glad to report that lately it has improved dramatically, 100% which is great and proves to me that people are listening and reacting in in a positive manner

21 August 2026
BOYLE Sports logo

Reply from BOYLE Sports

We're so glad to hear that our recent improvements have made such a positive impact on your experience. Your feedback is truly valuable, and we appreciate you acknowledging our efforts to listen and react positively. Thank you for sharing this with us.

Rated 1 out of 5 stars

Advertised boosted price but wouldn’t…

Advertised boosted price but wouldn’t let me place the bet

Very disappointing experience with BoyleSports today.

I attempted to place a bet on a boosted price that was actively being advertised on their platform. When the bet wasn’t accepted, I contacted customer service to find out why.

I was specifically told that there was no restriction on my account, but that the traders had decided not to accept the bet because the market was apparently “full.”

That makes very little sense from a customer’s perspective. If a boosted price is still being actively displayed and promoted to customers, why advertise it if customers attempting to take that price can simply be refused?

I explained this to customer service and suggested that if the offer was no longer genuinely available, it should be removed rather than continuing to be displayed.

I understand that bookmakers have trading limits and reserve the right to refuse bets, but advertising an attractive boosted price and then declining the bet while confirming that the customer’s account isn’t restricted leaves a very poor impression.

Promotions should be clear and transparent about availability and limitations.

Unfortunately, this experience has seriously reduced my confidence in using BoyleSports for future bets.

21 August 2026
Unprompted review
BOYLE Sports logo

Reply from BOYLE Sports

We're truly sorry to hear about your frustrating experience with the boosted price. We understand how disappointing it must be to see an offer advertised and then be unable to place the bet, especially after contacting customer service. We appreciate you bringing this to our attention.

Rated 1 out of 5 stars

Poor customer service

Poor customer service. It's so difficult to contact Boylesports to clarify or query bets. Long queues on live chat and when you send a message or email an automatic response says they aim to respond within 12 hours….but this never happens, can take weeks just to get a response to a simple query. Used to be better….gone downhill.

14 August 2026
Unprompted review
BOYLE Sports logo

Reply from BOYLE Sports

We sincerely apologize for the frustrating experience you've had with our customer service. We understand how important it is to get timely responses, and we regret that we've fallen short of your expectations regarding response times for queries. Your feedback is invaluable as we work to improve our support channels.

Rated 1 out of 5 stars

They refuse to give welcome offer

They refuse to give welcome offer. Because they say I used pre-paid debit cart to deposit £10 and it's never mention about anywhere while I click signup.

The person refused to help. Avoid at all cost. Very bad customer service, you will have trouble on withdraw as well

21 August 2026
Unprompted review
BOYLE Sports logo

Reply from BOYLE Sports

We appreciate your feedback and regret that you encountered an issue with the welcome offer and felt unsupported. We understand your frustration and will review our policies regarding payment methods and customer service interactions.

Rated 5 out of 5 stars

Monzo Banking Issue

Banking issue sorted efficiently and easily. Thanks Leonard and Joshua

20 August 2026
BOYLE Sports logo

Reply from BOYLE Sports

We're so glad we could efficiently resolve your banking issue. We appreciate you sharing your positive experience with us!

Rated 5 out of 5 stars

Withdrawal

I wanted to withdraw money from my account and there were difficulties for some reason ? But after 3 days it got sorted

19 August 2026
BOYLE Sports logo

Reply from BOYLE Sports

We appreciate you sharing your experience. We understand that encountering difficulties with withdrawals can be frustrating, and we're glad to hear that the issue was resolved for you.

Rated 1 out of 5 stars

Absolutely terrible

Absolutely terrible. I have made many deposits and no returns like other reviews 'if' you get a bonus it never pays out much or anything. And don't get me started on any free spins they offer or spend this much and get such an such free spins cause that is rubbish as well. I played a 100 free spins on big bass game once and won 35p like come on 😂 closing my account for sure, not having another penny out of me!

20 August 2026
Unprompted review
BOYLE Sports logo

Reply from BOYLE Sports

We're truly sorry to hear about your frustrating experience with our games and the bonus offers. We understand your disappointment regarding the returns and free spins. Your feedback is important to us, and we are sorry to see you go.

Rated 1 out of 5 stars

Don’t bother

Don’t bother, ABSOLUTELY RUBBISH, don’t waste your money you will not win anything, bonus are none existent

20 August 2026
Unprompted review
BOYLE Sports logo

Reply from BOYLE Sports

We are sorry our game did not meet your expectations regarding winnings and bonuses. We appreciate your feedback.

Rated 4 out of 5 stars

One for the future…

7The match day atmosphere (Manchester Utd v Leeds Utd) and game were great and the Boyle sport caps were a lovely treat for my kids. I did send on an email that was meant to be constructive criticism for future events that I was told was sent on to your marketing people for reply. No reply has been forthcoming. Again to repeat, for future events the match day programme contained a list of players for both teams, however, there were no numbers attached to the players. While I knew most of the Leeds players, I struggled with many of the Manchester players. A player list with numbers would have improved the overall experience. One for the future! Thanks again

12 August 2026
BOYLE Sports logo

Reply from BOYLE Sports

We appreciate you sharing your experience at the Manchester United vs. Leeds United match. We are delighted to hear that you and your children enjoyed the atmosphere and the game, and that the Boyle Sports caps were a hit.

We sincerely apologize for the lack of a response to your previous email regarding the match day program. We understand your frustration when feedback goes unacknowledged. Your suggestion about including player numbers in the program is valuable and we agree that it would significantly enhance the experience for many attendees. We have passed this constructive criticism directly to our marketing team for their consideration in planning future events. Thank you again for your thoughtful feedback; it helps us improve.

Rated 4 out of 5 stars

Boylesports has improved greatly over…

Boylesports has improved greatly over the last few years with plenty of incentives along the way.

19 August 2026
BOYLE Sports logo

Reply from BOYLE Sports

We're so glad to hear you've noticed our improvements and appreciate the positive feedback. We are always working to enhance our offerings.

Rated 5 out of 5 stars

The customer service very helpful and…

The customer service very helpful and you can phone them not a chat line on internet

19 August 2026
BOYLE Sports logo

Reply from BOYLE Sports

We're so pleased to hear that our customer service was helpful and that you appreciate the option to speak with us directly over the phone. Thank you for your positive feedback!

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