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BOYLE Sports Reviews 4,836

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3.6

Online Sports Betting Vendor

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Review summary

Created with AI, based on recent reviews

Considering 1,527 reviews, most reviewers were somewhat happy with their experience overall. Many customers appreciate the helpfulness and professionalism of the staff, often highlighting their efficiency in resolving issues. People generally find the website easy to use, with quick payment processing and good features like best odds guaranteed and live streaming for racing. The service is often described as quick and efficient, with many positive comments about the speed of responses and problem resolution. However, some reviewers were not happy with the customer service, citing issues with getting free bets, being cut off during live chat, and slow response times to complaints. There are also concerns about payment withdrawals not being processed, and some customers feel that the payout rates on certain games are lower compared to other sites.

What people talk about most

Customer service

Users describe ambiguous interactions with customer service, with many reviewers praising the friendly,... See more

Website

Reviewers highlight ambiguous aspects of the website, with some customers finding it easy to use and... See more

Staff

Customers generally report positive experiences with staff, highlighting their helpfulness, friendliness, and... See more

Service

Reviewers mention ambiguous feedback about service, with some customers praising the friendly service, great... See more

Payment

Clients share ambiguous opinions on payment, with some reviewers reporting quick payments and fast... See more

Reviews shaping this summary

Boylesports are a good betting company to bet with, your winnings always land in your bank account relatively quicky. They also have a telephone number to call and can speak to someone in person regar... See more

Company replied

A very good site; easy to use and a huge range of bets available on sports and even entertainment and politics - the horse racing page is especially good with a lot of information available on the run... See more

Company replied

Very Helpful and professional..I would like to speak to someone directly but problem was solved via Internet wish company's would make it easier for older people to speak to someone as we're last gene... See more

Company replied

Easy to use site ,quick payment ,best odds guaranteed. Love the free bet if you lose offer as I never bet a tenner ,but have won back nice amounts with this ,it demonstrates that I should bet like tha... See more

Company replied

Company details

Written by the company

Founded by John Boyle in 1989, the business has grown to over 340 shops in Ireland and the UK and offers telephone, mobile and online betting and gaming services in Ireland, the UK and a range of other international markets. Key milestones in the growth of the company include the purchase of 33 William Hill Bookmakers in January 2020 and the acquisition of 18 shops from Bruce Betting a year earlier, which made BoyleSports Ireland’s largest independent bookmaker. BoyleSports HQ in the Republic of Ireland is located on the outskirts of Dundalk which straddles the border with Northern Ireland. The company currently employs over 2,500 employees throughout Ireland and the UK. BoyleSports is regulated for betting and gaming activities in Ireland, the UK and Gibraltar. BoyleSports has always set itself apart by offering better value than any other bookmaker. Our focus on customer experience means that we invest heavily in the mobile and web experience, which provides our customers with a faster and easier user experience. BoyleSports offers a wide range of betting opportunities ranging from horse racing, greyhounds, football, and tennis to golf, rugby, NFL, cricket, basketball and lottery. Our gaming products include virtual horse and greyhound racing, roulette, blackjack, poker, bingo and a wide range of casino and live casino experiences. This Is Betting.

Contact info

Finnabair Industrial Estate, Dundalk, A91 HF99, County Louth, Ireland
1800220066 (ROI), 0800220066 (UK), +353429393168 (international)
Care@boylesports.com
boylesports.com

3.6

Average

5K reviews

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

May use AI-assist with repliesRead more

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

Jun 11, 2026

Great help to me

11 June 2026

Reply from BOYLE Sports

Jun 11, 2026

Glad we could help! We appreciate your kind words.

Jun 11, 2026

Didn't seem to know what my complaint…

Didn't seem to know what my complaint was about. It would be very clear to someone who has a flutter. So think you should have the knowledge if you're employed by the company.

11 June 2026

Reply from BOYLE Sports

Jun 11, 2026

We appreciate your feedback and are sorry to hear about your experience. We are reviewing our training to ensure our team is knowledgeable.

Jun 11, 2026

Fast and reliable

6 June 2026

Reply from BOYLE Sports

Jun 11, 2026

Thank you for the 5-star review, we really appreciate it.

Jun 10, 2026

It great you get early pay out when ur…

It great you get early pay out when ur team goes 2 nil up and staff are very good and helpfull and if you win money bother in get paid or closeing down ur account because you won money not like other sites u win money they close ur account or reduse ur stake they dont want you to win money boyles are best bookies by country mile punters have fair chance only thing is very sad about raceing now if horse is 1 to 4 next choice 5 to 2 thats disgraceful betting to be given punters who bet 5 to 2 shot to beat 1 to 4 shot crazy odds about both horses very sad because lot of punters leaving the sport over it never like this years ago all I can say boyles best on line service of the all

10 June 2026

Reply from BOYLE Sports

Jun 11, 2026

We truly appreciate your fantastic feedback regarding our early payout feature and helpful staff. We are glad you feel valued as a customer. We also acknowledge your concerns about racing odds and will certainly pass your comments along to the relevant team for their consideration.

Jun 10, 2026

After a very detailed email I got the…

After a very detailed email I got the shortest and most unprofessional
One back so we will now be going it the IBAS and Gambling Commission

5 June 2026

Reply from BOYLE Sports

Jun 11, 2026

We are sorry your email response was unsatisfactory. We are reviewing our communication process to improve.

Jun 10, 2026

The staff at cradley heath.west…

The staff at cradley heath.west Midlands are great and the bonus.s you give to us make it all the only company to do for the customers

10 June 2026

Reply from BOYLE Sports

Jun 11, 2026

We're so glad you had a positive experience with our team and appreciate your kind words about our customer focus. Thank you!

Jun 10, 2026

Helpful Customer Service.

I needed some advice regarding my account and was very impressed with their customer service.
Boyle Sport's response was speedy, friendly, helpful and efficient.

10 June 2026

Reply from BOYLE Sports

Jun 10, 2026

We are so pleased to hear that our customer service team provided you with such speedy, friendly, and efficient assistance regarding your account.

Jun 10, 2026

Very helpful

Very fast at help you with any issues you have very helpful and I would like to thank Rachel and Ulysses for helping me with the issue I had and been so quick to solve it thanks again

10 June 2026

Reply from BOYLE Sports

Jun 10, 2026

We are so glad we could quickly resolve your issue! Your kind words mean a lot to us. Thank you for sharing your positive experience.

Jun 10, 2026

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