A very good site; easy to use and a huge range of bets available on sports and even entertainment and politics - the horse racing page is especially good with a lot of information available on the run... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Boylesports are a good betting company to bet with, your winnings always land in your bank account relatively quicky. They also have a telephone number to call and can speak to someone in person regar... See more
Company replied
Very Helpful and professional..I would like to speak to someone directly but problem was solved via Internet wish company's would make it easier for older people to speak to someone as we're last gene... See more
Company replied
Hi,I find the site easy to use...mostly,sometimes it can go a little odd,almost like a crash. When I asked a question,it was answered quickly , though it varied a little from what the wheel told me,... See more
Company replied
Company details
Written by the company
Founded by John Boyle in 1989, the business has grown to over 340 shops in Ireland and the UK and offers telephone, mobile and online betting and gaming services in Ireland, the UK and a range of other international markets. Key milestones in the growth of the company include the purchase of 33 William Hill Bookmakers in January 2020 and the acquisition of 18 shops from Bruce Betting a year earlier, which made BoyleSports Ireland’s largest independent bookmaker. BoyleSports HQ in the Republic of Ireland is located on the outskirts of Dundalk which straddles the border with Northern Ireland. The company currently employs over 2,500 employees throughout Ireland and the UK. BoyleSports is regulated for betting and gaming activities in Ireland, the UK and Gibraltar. BoyleSports has always set itself apart by offering better value than any other bookmaker. Our focus on customer experience means that we invest heavily in the mobile and web experience, which provides our customers with a faster and easier user experience. BoyleSports offers a wide range of betting opportunities ranging from horse racing, greyhounds, football, and tennis to golf, rugby, NFL, cricket, basketball and lottery. Our gaming products include virtual horse and greyhound racing, roulette, blackjack, poker, bingo and a wide range of casino and live casino experiences. This Is Betting.
Contact info
Finnabair Industrial Estate, Dundalk, A91 HF99, County Louth, Ireland
- 1800220066 (ROI), 0800220066 (UK), +353429393168 (international)
- Care@boylesports.com
- boylesports.com
3.6
Average
5K reviews
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Very upfront honest and dealt with…
Very upfront honest and dealt with situation well...Waiting times are very frustrating.
9 June 2026
Reply from BOYLE Sports
We appreciate your feedback. We understand your frustration with wait times and are actively working to improve them.
Reply from BOYLE Sports
Thank you for the 5-star review.
A very nice and easy experience
A very nice and easy experience. Had no difficulty at all when using the app, it has a sleek and easy to follow layout and if there's anything you're unsure about it explains everything you'd need to know. Had a very minor issue occur in which I contacted support and it was solved very quickly and efficiently, the support team were amazing and helped out much faster than any other application would. Overall both the app itself and its customer service were great! 10/10 I recommended using BOYLEsport
9 June 2026
Reply from BOYLE Sports
We are so happy to hear you had such a positive and easy experience with our app and support team. Your kind words mean a lot to us, and we truly appreciate you recommending us!
Prompt response re betting query
12 June 2026
Reply from BOYLE Sports
We appreciate your positive feedback. We are glad we could assist you promptly.
App easily understood
App easily understood, genuine and trustworthy help and support if needed, great customer service.
13 June 2026
Reply from BOYLE Sports
We're so glad you find our app easy to use and our customer service helpful and trustworthy. Thank you for your kind words.
People play even with bad reviews but…
People play even with bad reviews but ive played for 20 years and im telling you to avoid this casino, that 3.6 rating is lies. This and betfred the 2 worst casinos ive ever played. I made accounts with these as I timed out of mr q which id never do again as mr q gave me proper plays. Not always big wins but wins to keep playing without chucking money at them, well boyle sports took 40x deposits off me and didnt give me 1 single feature. The games lag and the site over all is just awful. 7 days playing here and every deposit was gone within 5 minutes. I played the same game everytime rainbow riches pick n mix and its impossible to not hit a feature after all them deposits. Mr q have me pot and or free spins every second deposit at least. 40x deposits in total and nothjng. Ive closed my account permanent. Thank gosh my site re opens today. Lost another good customer and hopefully many more when I share you on my large tick tock platform every single day as a scam site. Aint not regulations so don't even say it. That not random its a fix and thats all ill say
14 June 2026
Unprompted review
Reply from BOYLE Sports
We are truly sorry to hear about your frustrating experience and appreciate you sharing your detailed feedback. We understand your disappointment regarding the game performance and your deposits. We take all feedback seriously and will review your comments to improve our services.
Helpful staff resolved my small query
13 June 2026
Reply from BOYLE Sports
We're glad our staff could help.
Just amazing customer service
Just amazing customer service! Quick payouts....just how it should be! Fantastic!
13 June 2026
Reply from BOYLE Sports
We're delighted to hear you had such a fantastic experience with our customer service and quick payouts!
Good bookie with clean interface and…
Good bookie with clean interface and good customer service
13 June 2026
Unprompted review
Reply from BOYLE Sports
We're happy to hear you enjoyed our interface and customer service. Thank you for your feedback!
Great communications with the young…
Great communications with the young lady on the telephone and sorted my problem with ease many thanks
13 June 2026
Reply from BOYLE Sports
We're so glad our team member provided great communication and sorted your problem with ease. Thank you for your kind words!
Excellent service always
5 March 2026
Reply from BOYLE Sports
We appreciate the 5-star review, thank you.
Boyle sports customer service policy…
Boyle sports customer service policy states a query will receive a response within 24 hrs, i contacted them on three seperate occasions over four days in march, it is now mid june and have never received a response, i closed my account at the third attempt at contact, very poor.
13 March 2026
Unprompted review
Reply from BOYLE Sports
We sincerely regret the extended delay in our response and the frustration this caused. We are reviewing our customer service process to prevent this from happening again.
Markets down and KYC over £10. Repeatedly asked to see a card with no numbers on!
Deposited £10 to bet on a long shot in the World Cup most assists market they had. It was suspended for hours which already is pretty poor for the biggest event of the year. Eventually gave up and withdrew. Then they sent me this over the top email refusing to give the tenner back until sending them all the below. Incredibly over the top and not in line with UKGC guidance
“Upload a copy of your Passport (picture page) showing the 4 corners/edges.
• Take a selfie and complete a liveness check where your face is clearly shown.
• Upload a proof of address (such as a utility bill), not older than 3 months, showing the 4 corners/edges.
•Upload the front and back of your debit card”
EDIT: Somehow they have proven to be even more incompetent. I provided all of the above. The Chase card I used does not have any details on the front or back as is common with modern cards. I took pictures of this to prove this, attached my last full month bank statement with this card to further help them settle this. The ‘support’ rep Julie then responded with “Front and back of your debit card 2293 (signature strip signed, block out the middle 8 digits on the front and 3 digits CV2 code on the back).”
It’s as if they actively trying to run a bad sportsbook all round
12 June 2026
Unprompted review
Reply from BOYLE Sports
Thank you for sharing your detailed feedback. We acknowledge your frustration regarding the verification process and the difficulties encountered with your withdrawal. We are reviewing our procedures to ensure they are clear and efficient, especially concerning modern payment methods and UKGC guidance. Your experience highlights areas where we can improve our customer support and communication.
Technical issue
The response from customer care was professional, timely and every information was clearly communicated up until the issue raised was eventually addressed
11 June 2026
Reply from BOYLE Sports
We're glad to hear our customer care team provided professional and clear communication, resolving your issue efficiently. Thank you for your feedback.
They turn down every single bet
They turn down every single bet. Not just horse racing , I couldn't put 25p on Brazil as their risk assessor said no.
EDIT: Also, when I try to stake £5 and it rejects it, it doesn't tell me how much I can bet. So I have to try £4 then £3 then £2 then £1 then 50p etc etc
Why accept my registration, and deposit when you don't want me to bet?
9 June 2026
Reply from BOYLE Sports
We regret your frustration with bet rejections. We are reviewing our processes.
Reply from BOYLE Sports
We appreciate your positive feedback! We are glad you enjoyed our offerings.
Reply from BOYLE Sports
We are so happy you enjoyed our service! Thank you for your positive feedback.
Reply from BOYLE Sports
We're glad you enjoyed your experience. We appreciate your positive feedback.
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