Did not deliver for a week and a half despite it being a next day delivery. The delivery was required as my partner had surgery, by the time it was delivered, it was too late. I emailed multiple times... See more
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I ordered 3 hampers totaling £209.00 and requested delivery to be 1st week in December. After an initial phone call everything seemed in order. But the goods never turned up. Can't get through on th... See more
I hadn't used Boyd Hampers before but I needn't have worried. Everything worked like clockwork and my friend was absolutely delighted with her hamper. She said it was perfectly presented and the fru... See more
Company replied
Ordered a hamper and discovered I needed it earlier than I'd selected. Contacted Boyd Hampers and they changed delivery for me. Hamper received in tip top condition and very well packaged, items all a... See more
Company details
- Gift Basket Store
- also in
- Gift Shop
Written by the company
Boyd Hampers is a gift basket and hamper store serving the UK, USA, Canada and Australia.
Contact info
232 Frosses Road, BT44 9PU, Ballymena, United Kingdom
- 0808 296 0282
- sales@boydhampers.com
- boydhampers.com
2.8
Average
143 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Money taken, product not delivered, no contact from company
I ordered a hamper to be delivered in the UK. The money was claimed from my account but the hamper has not been prepared or delivered, several days later. I contacted the company but have received no response. There is no customer service phone number. They have on their website a Trustpilot icon showing 5 stars - when I clicked on it, there is no company account and no reviews. Considering reporting them to the police for fraud.
30 December 2021
Unprompted review
Reply from Boyd Hampers
Dear customer, our apologies on your experience with us.
Please message us with your order details so we can further understand what has happened here.
In reference to your Trustpilot concern, we have created a new profile.
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