Every part of the ordering system right down to delivery was excellent. The gift was a little something to cheer up a good friend who is going through a rough time & the gift did the trick - she loved... See more
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Great company, products and service. Gift box looked lovely…. Just didn’t realise the sparkling wine was a very little bottle but, recipient loved it. Most definitely recommend and will be using a... See more
The Box Tree gift delivered to my door really made me feel "Someone Special". Beautifully packed with chocolate, organic tea and lovely hand cream - not only all of the highest quality but sustainabl... See more
Company replied
Looked through loads of gift box a d hamper websites before coming across boxtree. Much better choice of gifts than everywhere else and very well priced. Bought for a work friend who isn't well and is... See more
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Company details
Information provided by various external sources
The home of good gifting, where every box you send gives back to good causes or helps to protect our planet for the future. Choose ready made gift boxes or create your own. Whichever you choose, choose to give GOOD gifts.
Contact info
4 Royal Crescent, GL50 3DA, Cheltenham, United Kingdom
- 01242 300232
- hello@boxtreegifts.com
- boxtreegifts.com
4.6
Excellent
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Reply from BoxTree
Hello Anthony,
Apologies you haven't received your order yet and for any inconvenience this has caused.
The gift box you ordered is part of a pre-order made by your employer. We are just waiting on the final steps to be taken from your employer in order to get this sent out for you.
Our customer service team will be more than happy to assist you with your query or any other questions you may have - hello@boxtreegifts.com or alternatively call 01242 300232 for more urgent queries,
Reply from BoxTree
Delighted to hear that your gift box arrived in good time. I hope the gifts were well-received?
Thank you for taking the time to write your review.
Reply from BoxTree
Thank you so much for your 5-star review Rachel. It is very much appreciated by the whole team.
Reply from BoxTree
You're welcome Jane. So pleased that the gift was well-received, and we look forward to seeing you back soon!
Reply from BoxTree
Hello Virginia,
Apologies you haven't received your order yet and for any inconvenience this has caused.
The gift box you ordered is part of a pre-order made by your employer. We are just waiting on the final steps to be taken from your employer in order to get this sent out for you.
Our customer service team will be more than happy to assist you with your query or any other questions you may have - hello@boxtreegifts.com or alternatively call 01242 300232 for more urgent queries,
Lovely products and excellent service
Lovely products and excellent follow-up service. Plus with the items being sourced from smaller producers and some of the profit going to good causes I felt I was buying a Christmas gift for my nephews with added benefits. I shall be back!
4 December 2021
really nice service/products!
3 December 2021
Reply from BoxTree
Thank you for your review Tamara, we really appreciate your feedback.
Thank you for choosing BoxTree, and we hope to see you again soon!
The website was really user friendly
The website was really user friendly, however I had to select the day of my delivery which was the 25th of November and my box still didn’t arrive.
29 November 2021
Reply from BoxTree
Hi Mike, thank you for taking the time to write your review.
I can see from your order that your gift box is part of a Christmas pre-order, so unfortunately, it will not be despatched until early December.
We do apologise for any confusion regarding this issue, and that you were able to choose the 25th as your chosen delivery date.
We are still very excited to be packing this order for you, and we hope you are pleased with it when you come to receive it.
Please contact our customer service department if you have any questions for us, or want us to help with any other issues you are having: hello@boxtreegifts.com
I've ordered many letterboxes and I've…
I've ordered many letterboxes and I've been happy with the responses from friends who receive them. I love BoxTree's choice in sustainable products that are better for our planet
25 November 2021
Reply from BoxTree
Thank you for your review. We love hearing recipient feedback, so thank you for sharing that with us.
We take pride in our selection of gifts which all give back in their own ways, so we are delighted you feel the same.
We hope to see you again soon!
Brilliant service and Brilliant Boxes of Delights
I have sent a few gifts from BoxTree, all the recipients are always super pleased and delighted to receive them. The gifts are great from building your own box to the ones already prepared. Great value too. Thank you and well worth 5 stars. Sadie :0)
16 November 2021
Reply from BoxTree
Delighted that your recipients continue to be pleased with their gifts. We love being able to provide a 'create your own gift box' option for our customers - just gives the gift that extra special personal touch!
Thank you for taking the time to leave your review Sadie.
This is the second time I have ordered…
This is the second time I have ordered from BoxTree and if I could give more than 5 stars I would. The products are gorgeous. The presentation is fabulous. It is quick and efficient and delivered on time. I cannot fault this company one bit. They are amazing.
16 November 2021
Reply from BoxTree
Amazing! Thank you for continuing to use BoxTree and for supporting us as a business. Your feedback is highly appreciated by the whole team.
Fantastic service!
What a great business! Easy to order, parcel was delivered next day, beautiful curated gifts for someone going through a difficult time. Will definitely make use of them again and recommend to friends. Thank you!
14 November 2021
Reply from BoxTree
This is an amazing review, thank you so much for taking the time to write it! We are thrilled that we could provide next day delivery for you and were able to arrange such a lovely gift for someone going through a difficult time.
Thank you for your recommendation, and we look forward to seeing you again soon!
Beautiful product and fantastic…
Beautiful product and fantastic customer service from the Box Tree team. Highly recommended.
6 November 2021
Reply from BoxTree
Wow, thank you for your recommendation! At BoxTree, we take pride in our customer service so your feedback will be highly appreciated by our customer service team in particular.
Thank you again for your order, and we look forward to seeing you again soon!
Reply from BoxTree
Thank you for leaving your 5 star review. We take pride in being able to provide a service which enables you to send a little something special to your loved ones from a-far. We hope your gifts were well received too!
This was sent as a treat gift for a…
This was sent as a treat gift for a dear work colleague who lost her father recently. She was absolutely delighted with it.
6 November 2021
Reply from BoxTree
Thank you so much for your review!
We are pleased to hear that your work colleague liked her gift you sent her. What a lovely gesture.
Excellent customer service response…
Excellent customer service response when I realised I had put an incorrect address. The gift turned up on time (next day delivery) which I didn't expect, as I didn't place the order until quite late in the afternoon.
Would definitely use again and my friend loved the gift
5 November 2021
Reply from BoxTree
Delighted to hear your friend loved her gift!
Our customer service team will be so pleased to hear such a complimentary review - thank you very much for taking the time to write this. It is greatly appreciated by the whole team.
Cannot believe the order we made…
Cannot believe the order we made arrived next day to the receiver. Incredible company!
3 November 2021
Reply from BoxTree
Wonderful to hear that your gift box arrived so quickly! Thank you so much for such a positive review.
Lovely choice of products
Lovely choice of products, professional and efficient service and my sister loved her gift!
2 November 2021
Reply from BoxTree
Thank you so much for your review. We are very pleased your sister loved her gift and you had such a positive shopping experience with us.
Webb site very easy to use
Webb site very easy to use, and item was delivered on the day I requested and beautifully packed.
2 November 2021
Reply from BoxTree
We are delighted that your gift box arrived at its destination smoothly, as well as quickly.
Thank you for taking the time to write your review!
A lovely gift
A brought this gift for someone who likes Shandy, they were intrigued with the presentation. There should be more gift sets for shandy drinkers
1 November 2021
Reply from BoxTree
Thank you so much for your 5-star review! We are so pleased that the Shandy went down a treat with your recipient.
Your review will be greatly appreciated by the whole team here at BoxTree, thank you!
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