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Company details

  1. Online Marketplace

Written by the company

Boxstock emerged from our passion for sneakers and streetwear. We strive to make the resell market more accessible for you. It is possible to buy and sell at the boxstock platform.


Contact info

4.1

Great

TrustScore 4 out of 5

22 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

These shoes high tops were exactly what…

These shoes high tops were exactly what I was looking for and at a price that won't make your eyes water!! Old school style I've added same colour laces (as the stripes) to make it pop

16 December 2023
Unprompted review
Boxstock logo

Reply from Boxstock

Thnk you we keep on growing :)

Rated 5 out of 5 stars

Present and he loved it

Present and he loved it. Comfortable to wear and just what he wanted. Product as described!

16 December 2023
Unprompted review
Boxstock logo

Reply from Boxstock

thank you for the 5 stars

Rated 5 out of 5 stars

Wonderful product at this price.

Wonderful product at this price.
Nice grip so you cannot slip, your feel comfortable while walking as there is a soft soul inside the shoe, and looking wise awsome.

15 December 2023
Unprompted review
Boxstock logo

Reply from Boxstock

Thank you

Rated 3 out of 5 stars

Unresponsive and not clear whats going on

I updated this review from 1 to 3 Stars.
In the end I got the sneakers I ordered at boxstock but... Let's just list the facts below.
09-05-2023
I order sneakers on the platform and paid via their website. The money was transferred but I didn't get any confirmation. Logging in on the website my order was hanging there but not paid (although I did). So I tried the chat bot which asked me for an order number (which I didn't get). I also send an email to the customer support email.
13-05-2023
After no response or update on my order I checked the web and found other bad reviews, so I posted a 1 star review here. Immediately I got a reply that boxstock will contact me via mail. This review was updated a few days later letting me know that the money will be returned and I should get my sneakers else where.
23-05-2023
Still no reaction via email or a refund of my payment.
24-05-2023
I get an email that the sneakers I order are on the way.
26-05-2023
I get a package with the sneakers.

Great, still not happy with the experience. That's no way to keep a client happy. If there's a technical error in the system find out which clients where affected and send them an email. If you have a customers support email you have to react. Otherwise please mention on your website that all information on client accounts are bogus and clients have to be patient and will recieve no updates during the process.

9 May 2023
Unprompted review
Boxstock logo

Reply from Boxstock

Thank you for the review.
You had some email contact with us so the word scam is a word we don't like to see that.
We had suddenly a big technical error sorry for the inconvenience. All sorted out now and is working.
Hope that you are happy with your sneakers.

Greetings
Team Boxstock

Show reviews in all languages. (22 reviews)

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