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Review summary

Created with AI, based on recent reviews

Considering 419 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting the excellent craftsmanship, durable materials, and thoughtful design tailored for boxing. Many people appreciate the premium feel and comfort of the gear, highlighting its suitability for both intense training and everyday wear. The customer service is frequently described as outstanding, with many consumers commending the team's helpfulness, quick responses, and professional handling of inquiries. However, some people were dissatisfied with issues related to order fulfillment and delivery. A few customers reported receiving incorrect items or experiencing significant delays, with some orders not arriving at all. There were also mentions of frustrating communication with customer service regarding these issues, including automated responses and a lack of clear resolution.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, often praising the high-quality materials, perfect... See more

Quality

Reviewers consistently express high satisfaction with product quality. Many customers praise the premium... See more

Customer service

Customers consistently note positive experiences with customer service. Many reviewers praise the... See more

Order

Clients share ambiguous opinions on order experiences. Many customers report significant dissatisfaction due... See more

Delivery service

Customers had ambiguous experiences with delivery services. While some reviewers praise fast shipping, smooth... See more

Reviews shaping this summary

Rated 4 out of 5 stars

First time purchaser, long time follower here. I purchased 1 sparring club oversized black, tunero 2-in-1 shorts black, and a Lineal oversized hoodie black. Design: simple 10/10 Comfort:... See more

Rated 5 out of 5 stars

Absolutely love Boxraw! 🥊🔥 The product design is top-tier. Clean, modern, and clearly made with athletes in mind. Everything fits perfectly and feels incredibly comfortable, whether I’m trainin... See more

Rated 5 out of 5 stars

Quality usually worsens over time with most companies. BOXRAW however, has definitely maintained their high standard in training and lifestyle wear. Customer service also has been consistently on... See more

Rated 5 out of 5 stars

Boxraw's products are high quality and you could tell they are truly designed for those that love boxing in mind, from the athletes to fans. The Junto collection is so good!I love the detail esp... See more


Company details

  1. Sportswear Store

Information provided by various external sources

BOXRAW - Pioneering The Boxing Lifestyle. For Your Journey Of Greatness. Shop Men's & Women's Boxing Sportswear & Equipment.


Contact info

  • The Quadrant 3, CV1 2DY, Coventry, United Kingdom

  • boxraw.com

4.3

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

I had an issue with my order

I had an issue with my order, but the BOXRAW support team handled it quickly and professionally. They stayed in contact with me throughout the process, helped resolve the issue, and I’ve now received confirmation that the replacement has been ordered.
Really appreciate the clear communication and support. Mistakes happen, but how a company handles them matters — and BOXRAW did a great job.
Would definitely order again.

27 December 2025
Unprompted review
Rated 5 out of 5 stars

I had a great experience with box raw

I had a great experience with box raw. I ordered some socks and unfortunately it came with a defect. I reached out to customers service and had good service. They were quick with response time and had no issues helping me. I will definitely be shopping here again. Good quality of clothing and worth it.

27 December 2025
Unprompted review
Rated 2 out of 5 stars

Excellent Products, Very Frustrating Experience

While I'm really happy with the quality of the products, the lack of clear, human communication has left a bad taste in my mouth, which is the reason for my low rating.

I placed an order on 6 December. The company’s website states that orders are dispatched within 1–2 working days, but by 11 December I still hadn’t received any tracking information. While I understand this is a busy time of year, I just wanted confirmation that my order was at least on its way.

It took many, many attempts across multiple platforms (website, email, Instagram, Messenger) before I finally received genuine tracking details. Up until then, the only responses I got were vague, generic, canned replies from their AI agent (“The Cornerman”), which felt more like “The Conman” given how unhelpful they were. I was also repeatedly asked to confirm an “alternative email address” I’d supposedly used when placing the order — something I was never asked for at checkout — as well as my order number and postcode, even though I had already provided those details in my initial enquiry. Every automated response and a lack of real answers raised serious red flags and left me feeling like I’d been scammed.

The order did eventually arrive and in time for Christmas, and I’m truly happy with the quality of the products themselves. However, the poor customer service and reliance on an unhelpful AI agent means I'll think twice before ordering from this company again.

11 December 2025
Unprompted review
Rated 3 out of 5 stars

Appreciate the support team’s help.

I received an incorrect item with my order, which was frustrating at first.
However, Boxraw customer support handled the situation professionally and compensated my return costs via their Black Card system.
While the process took some time, the issue was ultimately resolved in a fair way. Appreciate the support team’s help.

24 December 2025
Unprompted review
Rated 5 out of 5 stars

This company has its own vibes…

This company has its own vibes attracting boxers to collect their goods. Though it took quite some time to get my order to South Korea, it actually worth waiting. I heard that the company will soon launch a branch in Korea, and I will definitely be a regular customer.

23 December 2025
Unprompted review
Rated 5 out of 5 stars

Great company

Great company. Great quality stuff. Helped sort my order out when I had a issue. Great communication

21 December 2025
Unprompted review
Rated 5 out of 5 stars

Best brand

Great company, fast deliveries, quality
clothing and great customer service.
Love the gear love the mindset around the brand.

19 December 2025
Unprompted review

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