Box of Tricks Collections Reviews 

Stage 1) The 2.5 mm allen wrench does not fit, slightly too large possibly because of the plating on the screws - used my own smaller wrench.
Plating in central column clogged - might want to mention in manual to clean it out.
Step 2 asks for something not among the parts. You have two different
screws in the same package (as you often do it turns out). This is covered in Stage 6 but should be covered in Stage 1 as this is the first time it is encountered.
The 2 mm allen wrench also does not fit; both are unusable.
Step 3 1.5 mm wrench which works fine, maybe because no plating on the screws.
Step 5 says to push together hard which makes no sense; the parts are
loose fitting
Stage 2)
Step 1 should note the screws should use holes staggered from the other side.
I stripped the threaded receptacle where a grub screw is used. I
decided to start all the grub screws before doing anything else in each stage. You said this later (Stage 6) but it would have saved me from this problem
to start it in Stage 2
Stage 7)
You should have used the large feet initially or, even better, built the base first and used it throughout.
Stage 12)
Step 1 I had trouble starting the M3A 10mm and stripped the thread. I was able
to fix it by starting from the other side and forcing it through.
The overall problem is that the threaded metal is much softer than the
metal in the screws. It would be helpful to state this at the beginning.
Step 6 change the word secure to locate. Nothing is secured by twisting into the groove.

The planet arms should snap in at 90 degrees - no need for grub screws.

Good comms, prompt delivery.

Brilliant product and excellent Customer service. I had a slight issue with a motor, they replaced it immediately. I highly recommend it. After this experience, I purchased a 2nd one, which they sent directly to my son in America.

Delivererd quickly exactly what I ordered.

Well planned, well laid out, promptly delivered, with easy to follow instructions and illustrative links. Altogether an intelligent product. Recipient is delighted. Looks charming too.

I ordered a model , was told dispatch would be same day should receive item next day currier email confirming order said 3 days item arrived next day that’s good going in my book thank you .

Box of tricks gave a great service, delivery was very fast, great sellers, many thanks.

Fast delivery, good customer comms. As described.

Good product great service ,arrived when stated thank you .

Great service, quick delivery and the product absolutely lived up to expectations. Thank you.

I received excellent service and courtesy throughout the ordering process

Superb service.

Brilliant service ! had a problem with motor unit, no fuss sent me a replacement within 24 hours. Wonderful people to do business with ! First rate reliable service.

I had always wanted an orrery and Astronomy Now magazine reviewed the Eaglemoss model from Box of Tricks recently. The orrery model kit was delivered within 24 hours (no extra cost) beautifully packaged. All pieces labelled -none missing and there are over 300 parts in this kit. Very happy with kit and the prompt delivery.

This is a large long time build so cannot comment on quality or parts missing etc but the service of ordering on line to box to door was excellent and the bonus of the additional discount was what made the purchase in the first instance

Simply great, very well made.

Excellent quality. Learnt rapidly not to be overcome by the task. Actually very easy. Directions clear and easy to understand. I am thoroughly enjoying the task of putting it together. Whilst I’m looking forward to completing it there will also be some disappointment. Very pleased.

This was a very enjoyable build. The parts are mainly solid brass and are beautifully engineered. Packing is excellent and the instructions are clear. It's even supplied with it's own tool kit and extra screws.
When finished you have an orrery that would not look out of place in a museum.
The only instruction I would add is the planets have a pin that inserts into the arms and as they fall out easily I used a spot of superglue to hold them in place.

Well thought out and packaged, excellent product, quickly delivered.