I wasn't expecting a smartwatch or expensive electronics, and I fully understand that mystery boxes are random. That isn't why I'm disappointed. My issue is that this is advertised as a "Gifts, G... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Arrived in good time and acceptably well packaged. The 'Balance Large Number Plate Metal Distressed Antique Look Stylish Coloured Wall Clock 60cm'. Unfortunately, it doesn't work, and I'm having troub... See more
Shame having to do this but Ordering good , price good ,delivery good but there knowledge of any technical issues is NIL they cant answer any as they dont have a tech side so if things go wrong you... See more
What a joke, I bought the mystery box and received a box full of junk. Every item was for use with devices no one uses any more and worth about 50p each, no where near the £80 worth of usable el... See more
Company details
- Electronics Store
- Cell Phone Accessory Store
- Computer Accessories Store
- Countertop Store
- Electronic Spare Parts and Components Store
- Security Equipment Store
Written by the company
Here at Boxed2Me, we deliver the goods when it comes to gadgets. With over 10,000 electrical products on our website, we’ve got just what you’re looking for - from specialist camera equipment, kitchen appliances, lighting, audiovisual, and garden & outdoors. Our friendly and attentive customer support team are available 7 days a week 9 am until late, with live support during office hours.
Contact info
Unit 1 Boathouse Court, TS18 3FA, Stockton-on-Tees, United Kingdom
- 01642039555
- cs@boxed2me.co.uk
- boxed2me.co.uk
2.0
Poor
24 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent
First time using and very good indeed. You see exactly what you owe before you pay and not badgered every order like Amazon to purchase prime rubbish.
Arrived two days later and excellent quality, well packed and will definitely use again.
23 July 2022
Unprompted review
Total disaster
Total disaster. I ordered a clock for £100, delivery driver had taken a picture of it at the front door whilst I was out. When I returned home less than 15 minutes later it wasn’t there. Bixed2me won’t respond to any emails (That’s you Steve Sheasby). I’ve asked )as they used Amazon for delivery) why wasn’t it rescheduled for the next day or left with one of the neighbours? No response.
6 May 2022
Unprompted review
Awesome service!
Awesome service. I ordered 3 items and unfortunately when the order was delivered the packaging had been damaged in transit and 1 item was missing. Sent an email to them straight away and they sent the missing item out the next day without any extra cost. The items were the cheapest price I had seen anywhere online and the orders only took a few days to arrive using the free delivery option. Will definitely shop here again!
29 April 2022
Unprompted review
Refusing to Honor the Displayed Warranty
I Purchased an 'On the Move' Powerbank in June 2020 from the eBay store, but struggled tracking the website down as they used to be called "ExProDirect.com".
To My disappointment, when searching for ExProDirect I was met with nothing but negative reviews. It's the same cowboys unfortunately.
My Powerbank failed after 20 months, but I had peace of mind that it had a 24 month warranty, afterall, that's what it depicted on the listing. I have spoken with the Customer Services team and they have advised me that this 'was eBay's error' and that it's not a 24month warranty. (They uploaded the picture to the site, not ebay!)
Further checks show this 2 Year Warranty applied to all of their products and visible on the pictures, but they still refuse to honour this.
This company LIES about their Warranty, and there's no support outside of eBay anymore. I can't be bothered with a Small Claims Court appeal, as the item was only £60.
I have only used the powerbank for around 10 hours in total, and it's failed. I understand products can fail, but the company should honor the displayed warranty.
I urge anyone else to shop elsewhere.
11 April 2022
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.