Box Agency Reviews 

From start to finish, ordering my boxes was a great experience. Luke helped me throughout the process and was so patient and helpful and communicative. The boxes turned out perfect and are exactly what I wanted. It was my first time designing and ordering boxes and I’m absolutely going to order more from this company in the future. Highly recommend!

Luke worked quickly and efficiently in order to produce our mailer boxes at a great price! Seeing the renders / mock ups, made us feel confident in the output. Although a few of our boxes arrived with defects, Luke helped provide a solution quickly which made our client happy overall.

Amazing experience! The custom boxes came out perfect and exactly as I envisioned. The quality was great, the colors were spot on, and the team was incredibly helpful and easy to work with throughout the entire process. Everything arrived on time and looked amazing. Would definitely order again!

They did a great job. Responsive service and helped collaborate with me on designing the box and confirming the specs. The boxes look beautiful and arrived quickly!

Excellent quality and customer service. They pay attention to every detail. We are so thankful to be able to work with them. The packaging always arrives in a timely manner.

⭐⭐⭐⭐⭐

Working with Box Agency has been a wonderful experience from start to finish. Luke and his team have been incredibly responsive, professional, and patient throughout the entire process of creating custom luxury packaging for my brand, Glaze Luminary.

From my custom rigid candle boxes to the ongoing development of my reed diffuser packaging, they have taken the time to listen to every detail, provide thoughtful recommendations, and make revisions whenever needed. Their communication has been excellent, and I’ve never felt rushed or pressured into making decisions.

The quality of the candle boxes exceeded my expectations. They have a true luxury feel, and it’s clear that a great deal of care goes into both the craftsmanship and the customer experience. Even when minor shipping issues arose, Luke was proactive, transparent, and committed to finding a solution.

What has impressed me most is their willingness to collaborate. Rather than simply selling a product, they have partnered with me to create packaging that truly reflects my brand. As a small business owner, that level of service means a great deal.

I highly recommend Box Agency to anyone looking for premium custom packaging backed by exceptional customer service and a team that genuinely cares about delivering a great result.

Fast Delivery, Nice Service, Nice Product

Overall fantastic experience! There was a small miscommunication but they fixed the problem. I loved how they sent photos and renders to confirm details before finalizing designs. They were very responsive and reasonably priced!

Did a great job making custom boxes for an event we had! Very communicative and response with great quality product.

Amazing first experience! Got custom hangtags made. High quality, quick turnaround, and easy and real communication. Definitely will be making more custom products with Box Agency!

My main takeaway was the attention to detail in making sure that the colors that I wanted for my brand was correct, giving me the dye line to look at to approve before I even received the samples and then afterwards making sure everything that needed to be changed was changed. Luke and his team checked all the boxes in every adjustment that was needed. I checked all 100 of my pen boxes, because I knew that I was creating something very unique that was not on the market as yet and it was important to me how it looked how it felt it needed to scream luxury and that is exactly what I received. I am looking forward to seeing my business scale because now I have the right boxes to elevate my designs.

I had an amazing experience working with Box Agency from start to finish. The quality of the products exceeded my expectations — every bag was beautifully made with incredible attention to detail. What impressed me even more was the fast turnaround time they were able to deliver without compromising quality.
A huge shoutout to Luke, who was professional, responsive, and genuinely wonderful to work with throughout the entire process. He made everything seamless and stress-free, and it’s clear he truly cares about both the customer experience and the final product.
I couldn’t be happier with how everything turned out and would absolutely work with Box Agency again in the future. Highly recommend to anyone looking for beautiful products, great communication, and a reliable team!

Quality products and service! Luke was great to work with!

The service was great, the boxes provided made our event stand out! Thank you

I would recommend Box Agency to anyone looking for custom packaging. Luke was fantastic and very responsive and helpful all throughout the process. He went above and beyond to ensure the final product met our expectations.

Box Agency did a beautiful job on our boxes! We had a very quick turnaround to get our new packaging printed and delivered and they got it all done on time! Stunning finish on our boxes- our clients love it!

Luke has been a pleasure to work with! Box Agency has helped me immensely with bringing together my vision of jewelry boxes for my jewelry line launching this year. They’ve been very flexible, quick, and helpful, and we’ll continue to source with them for the foreseeable future!

Thanks Luke!

I had a great experience working with Jacob at The Box Agency on my candle dust covers. The quality is beautiful, the printing is clean and precise, and the final product exceeded my expectations. Jacob was always responsive, helpful, and easy to work with. I’m very happy with the result and will definitely order from them again. Highly recommend!

Great experience working with box agency to create affordable custom packaging for our local granola company. From designing to printing to shipping, the process couldn’t have been simpler. Great quality packaging and excellent customer relations. Would highly recommend.