We have used Bowmonk for a many number of years and have found them exceptional with their re-calibration of our decelerometer. From posting out to them, to return of unit (48 hours). Very happy with... See more
Company replied
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Always a great service. This year however, I received notification from royal mail regarding a letter addressed to me with "no postage" and they wanted circa £5 to deliver the letter. At this stage... See more
Company replied
Quick turn around by a proffessional company. Never had any issues with this company and have always been given a first class service.
Company replied
Handy reminder that calibration is due. Posted off to Bowmonk and returned in 5 working days. A few more companies could do with following this prompt service
Company replied
Company details
Written by the company
Founded in 1966, Bowmonk Limited has proudly stood as a global leader in the manufacturing of brake testing equipment for over 50 years. Our dedication to quality and innovation has earned us approvals from prestigious organizations such as the FAA, Transport Canada, the Driver & Vehicle Standards Agency, and various Transport Departments worldwide. These endorsements are a testament to our unwavering commitment to excellence in our field.
Contact info
Diamond Road, NR6 6AW, Norwich, United Kingdom
- +44 (0)1603 485 153
- info@bowmonk.com
- bowmonk.com
4.8
Excellent
67 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Fast turnaround as usual quality setvice
17 June 2024
Unprompted review
Reply from Bowmonk
Thanks for your review! We’re glad our quick turnaround and quality service met your expectations.
Very fast turn around
Very fast turn around, used this company for years and would 100% recommend
10 November 2024
Unprompted review
Reply from Bowmonk
We’re grateful for your trust and support! Thank you for your fantastic feedback.
Reply from Bowmonk
Thank you for your feedback! We’re pleased to hear you’re happy with our quick and great service.
Nice fast turn around
Nice fast turn around, very professional,
Many thanks.
11 November 2024
Unprompted review
Reply from Bowmonk
Thank you for your feedback! We're glad to hear you were happy with the fast turnaround and our professionalism.
QUICK FAST FRIENDLY TURNAROUND WHICH IS…
QUICK FAST FRIENDLY TURNAROUND WHICH IS VITAL FOR US
10 December 2024
Unprompted review
Reply from Bowmonk
Thank you for the great review! We're pleased to know that our quick and friendly service made a difference for you.
Reply from Bowmonk
Thank you for the review! We're pleased to know you found us reliable and easy to communicate with.
Very quick turnarond
29 November 2024
Unprompted review
Reply from Bowmonk
We appreciate the feedback! Providing fast service is always a priority for us.
quick and efficient
6 December 2024
Unprompted review
Reply from Bowmonk
Thanks for your feedback! We're pleased to know you found our service quick and efficient.
Fast service and quick turnaround
19 November 2024
Unprompted review
Reply from Bowmonk
Thank you for your feedback! We're happy to hear you were satisfied with our fast service and quick turnaround.
quick turnround
6 December 2024
Unprompted review
Reply from Bowmonk
Thank you for your review! We're glad we could provide a quick turnaround.
Reply from Bowmonk
Thank you for your feedback! We're glad you’re happy with our reliable and quick service.
Quick turn around by a proffessional…
Quick turn around by a proffessional company. Never had any issues with this company and have always been given a first class service.
10 December 2024
Unprompted review
Reply from Bowmonk
We appreciate your kind words and are pleased to know our service meets your expectations. Thank you for your continued trust.
Always a great service
Always a great service. This year however, I received notification from royal mail regarding a letter addressed to me with "no postage" and they wanted circa £5 to deliver the letter. At this stage I had no idea who the letter was from or for. I paid the £5 only to find out it was from bowmonk. I then had to pay bowmonk to deliver the meter back. A simple email of notification is sufficient. I don't want to be paying £5 just to receive a letter.
Otherwise always a good fast service.
4 December 2024
Unprompted review
Reply from Bowmonk
Apologies for the inconvenience. Our franking machine must have misprinted when processing your reminder letter. In the future, please make us aware of this to subsidise the expense.
Kind regards,
Bowmonk Ltd
Didn’t need calibrating
You sent me a recalibration letter and it wasn’t until I sent my unit that I realised it was not due for another 12 months. You should review and check your calibration dates before u send out letters. Its expensive enough without doing it early
15 November 2024
Unprompted review
Reply from Bowmonk
Thank you for your feedback. We’re sorry to hear about your experience and any inconvenience this may have caused. We strive to ensure our reminders are accurate and helpful, but it seems there may have been an error in this case.
We’ve reached out to you to gather more information and resolve this issue, but unfortunately, we haven’t received a response. Please know that we take this matter seriously and are here to assist if you’d like to get in touch. Your satisfaction is important to us, and we’d like the opportunity to make things right. Thank you for bringing this to our attention.
Quick and efficient
3 December 2024
Unprompted review
Reply from Bowmonk
Thanks for your review! We’re glad we could provide quick and efficient service. See you next time!
Great service as always
Great service as always. Fast and easy to use.
6 December 2024
Unprompted review
Reply from Bowmonk
We appreciate your loyalty! Happy to hear the service was fast and easy as always.
getting the reminder and paperwork,
getting the reminder and paperwork,
it is important as a testing station to have a quick return of the equipment
no delays were experienced by ourselves and more importantly our customers
29 October 2024
Unprompted review
Reply from Bowmonk
Thank you for your feedback! We're glad to hear the process was smooth and there were no delays. Ensuring quick turnaround times is a priority for us, and it's great to know it benefited both you and your customer. Looking forward to assisting you again!
very efficient and effective service
11 November 2024
Unprompted review
Reply from Bowmonk
Thank you! We’re glad to hear our service met your expectations.
Reply from Bowmonk
We appreciate it! Happy to provide quick and excellent service.
Top Quality Service
A reminder always arrives to make sure you are kept compliant. Bowmonk provide a very quick turnaround to keep the equipment downtime to a minimum.
23 October 2024
Unprompted review
Reply from Bowmonk
We’re so pleased our reminders and quick turnaround help keep things running smoothly for you! Thanks for your feedback!
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