Following my complaint about the flowers received ,Bouquets By Post duly sent a replacement bqt. However after 3 days the roses ( having been conditioned correctly - I am a qualified florist ) have d... See more
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Bouquets By Post All are welcome to leave a review for us on Trustpilot. Please be aware that we are not paid members of Trustpilot; the majority of the reviews there are organic and may not have a valid order number. We feel we are best able to serve our customers by offering great, low-value bouquets while keeping our costs as low as possible. For any genuine customer issues, please contact our customer service team, who will be more than happy to help. Thank you, At Bouquets By Post we’re all about making people’s day brilliant We are independent Florists, we are not part of any network, we fulfill all orders direct. Bouquets By Post is home to the most freshest and vibrant flowers offering great deals on Bouquets By Post stunning arrangements and bouquets in the UK. Whether you are sending a bouquet to celebrate a special event, make your mother feel extra-special, say I'm sorry, or just to say hello, we've got you covered. We are convenient way to shop for flowers and at competitive prices you can count on us. With Bouquets By Post a smile is just a bouquet away. We want to make shopping with us as easy and stress-free as possible, and it’s our commitment to customer satisfaction that sets us apart from our competitors. Our dedicated customer service team are on hand seven days a week to assist with any problems you might have. If you have any questions, or if you’d like to talk through our products in more detail, please don’t hesitate to contact us.
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Stone Close, UB7 8JU, West Drayton, United Kingdom
- bouquetsbypost.com
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Ordered flowers for next day delivery
Ordered flowers for next day delivery, arrived on time and lovely flowers Thank you
Easy to use quick delivery and flowers…
Easy to use quick delivery and flowers and cards where amazing thank you ☺️
Bouquets always arrive on time
Bouquets always arrive on time, carefully packed and fresh. Have been told by the recipients that they're beautiful when they arrive. Will definately continue to use them.
Ordered petite large white bouquet for…
Ordered petite large white bouquet for new grandson. Kept updated throughout order and delivery. Recipient very happy with flowers, card and balloon. Very happy customer. Highly recommend this site.
I would prefer to use PayPal but…
I would prefer to use PayPal but overall I am happy with the experience
I ordered these flowers as a surprise…
I ordered these flowers as a surprise gift for my mum and they arrived in a terrible condition. Many of the flowers were already dead and looked nothing like what I expected.
I contacted customer services and sent photos as requested. I was initially told that, once they received the pictures, they would send a replacement bouquet. However, after providing everything they asked for, I received another email claiming there was nothing wrong with the flowers and refusing to replace them.
The most disappointing part wasn’t just the poor quality of the flowers it was the inconsistent customer service. Promising a replacement and then going back on that promise is unacceptable.
I won’t be ordering from this company again, and I certainly wouldn’t recommend them to anyone looking to send flowers for a special occasion. A very disappointing experience from start to finish.
Lovely bouquets
I have now ordered 3 bouquets. I have been delighted with the quality of the flowers and the value for money. The bouquets are advertised as being half price and the flowers certainly rate more highly than the cost that I paid-the bouquets justify the full price. Delivery has been extremely prompt and efficient. I shall definitely continue to order. A very impressed customer.
I was very disappointed with the…
I was very disappointed with the flowers for my daughter in Law’s birthday they were dreadful nothing like the picture I will never order from them again will choose a different company absolutely Rubbish
Another easy transaction buying flowers…
Another easy transaction buying flowers for a friend. They arrived on time and the recipient was over the moon with them. Wouldn't use anywhere else now when I want to send flowers.
“Strawberry Pink” Large bouquet. A mass of white flowers with a row of 6 pink… very disappointing!
The bouquet “Strawberry Pink” that was delivered, looked nothing like the picture on the website! I ordered a large size. What arrived was a bouquet of white flowers with 6 pink flowers in a row.
I had emailed “Bouquets by Post” when I ordered the flowers, realising that I had ordered on a Sunday for Monday delivery. As my daughter in law’s 30th birthday was on the Tuesday, I said that would be fine for the delivery day. I even put in the email that I hoped there would be lots of pink. I got a lovely response.
I am embarrassed that the bouquet that arrived is now representative of my 30th birthday love. I won’t be ordering flowers from here again. Very disappointed
Came back as last bouquets hsve been…
Came back as last bouquets hsve been lovely fresh snd well received
Excellent value and beautiful flowers
Excellent value and beautiful flowers. I took the option of a bespoke card to be delivered at the same time to, which was really appreciated!
Have used a couple of times now and both times I've been really pleased with the delivery and the flowers.
My flowers were old some broken and…
My flowers were old some broken and pollen everywhere really not happy
Well sorting out and paying was easy…
Well sorting out and paying was easy let’s hope delivery is as good as!
Excellent service
Excellent service. Flowers arrived promptly on all occasions. They were fresh and beautifully arranged. Easy to order and kept fully informed about delivery
Very easy to order beautiful flowers at…
Very easy to order beautiful flowers at a competitive price and delivery is great too.
I’ve ordered before and they’ve been amazing for the sender and the recipient
Thank you
Beautiful bouquet delivered without any…
Beautiful bouquet delivered without any problems. Our daughter was delighted. Thank you!
Totally Satisfied with the Flowers and…
Totally Satisfied with the Flowers and your Delivery Service .. Will definitely order again .. Very Good Value too for what you offer 👍
Great flowers- great delivery and…
Great flowers- great delivery and tracked for effective delivery. Used this company a few weeks ago and using them now and will use them again in future. Lovely choice of flowers that last. Great selection of cards you can personalise. Good choice for delivery dates. Will recommend.
Late delivery. Ordered flowers on 24th June for…
Ordered flowers on 24th June for delivery 25th as stated 24hr next day delivery. Long story short, flowers arrived on 29th and they weren't the ones ordered. No reply to e mail or to telephone to address these issues or explain their side of the story. Weird way to run a business. Quite unprofessional really. Noticing your reviews, I notice that you have just as many 1 star ones as 5 star ones roughly with hardly any in between. I don't think it would take much effort to turn this around but it seems from some of the comments in the reviews that you are happy to continue in this vein and that's good enough for you? You could and should be so much better. We definitely won't be using Bouquets By Post again.
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