Outstanding service from the team at Boucleme! I recently changed my email address but had not anticipated how difficult it would be to update details on all the online shopping sites I regularly use... See more
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Natural products for curly hair. Silicone, sulphate & paraben free. We understand the needs of curly hair. Our products are packed with high performance actives that restore moisture and life to dry lacklustre hair. Our simple 3 step system cleanse, co...
Unit 309 Cocoa Studios, SE16 4DG, London, United Kingdom
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Reply from Bouclème
Silk sleep mask- nice product, fits my head well (small female). But product sent in huge box with lots of plastic filling - not necessary! Please improve how you package and post products.

Reply from Bouclème
Terrible service - booked a kit and after 4 days waiting for any info from the delivery service I wrote them asking the status.
They replied that the kit is out of stock and they will send it to me as soon as they have it .
I have asked for immediate reimbursement, will see how it goes.

Reply from Bouclème
I’m only on my first week with my pillowcase, I do love the smoother hair in the morning, my skin does look nourished, it’s cooling which I like, the only difference I’ve noticed is my last pillowcase from a different company was slippy an I kind of liked that as I knew it wasn’t pulling my skin, but boucleme have made up for that in the luxurious silk that’s cooling, so far so good, highly recommended

Reply from Bouclème
My product arrived with a broken pump. A replacement was sent super fast and arrived within just a few days (international shipment). Very friendly and helpful service, great products.

Reply from Bouclème
Still not received the order. Even though it has apparently been delivered. Emailed to ask about this not heard anything back yet.

Reply from Bouclème

Reply from Bouclème
Absolutely love the products. Was recommended by a friend and she was 100% right!

Reply from Bouclème
Really pleased with these products, the condition of my hair has improved.

Reply from Bouclème
Customer service has been very good. Getting emails with tips and how to use the products has been helpful.
I got the curly 30 day challenge set and the misting bottle…..I’m 2 weeks in and I love the products, light & citrus scented. My curls have never felt or looked better: The misting bottle is fab for refreshing curls in between washes:
Although it’s quite expensive I will be continuing to buy these products….I would definitely recommend them

Reply from Bouclème
Lovely products but getting more expensive as with everything. My query about packaging was answered quickly and solved the issues.

Reply from Bouclème
I had a parcel stolen, Customer Services at.Boucleme were understanding and sympathetic. Although the problem was a result of Yodel - they appreciated my problem and explained more than Yodel did when I complained to them. I was also offered a discount - again, more than Yodel did.

Reply from Bouclème
The hair mask is one of the best I’ve ever used my hair felt stronger and so incredibly soft at the same time after one use! I was amazed.
I’ve never used a cream gel before to hold my waves but it did the trick and my hair wasn’t crispy after using it.
The smell is pleasant but not my favourite.
I’m still new to this method of hair care so need to experiment a bit with application and amount to use. But I’m so far happy with my purchase.

Reply from Bouclème

Reply from Bouclème
Arrived extremely quickly, and my girlfriend couldn’t be happier with them!
Thank you

Reply from Bouclème
Delivery was prompt and efficient. I love my new silk pillowcase and silk eye mask. Great that I could order on easy payments via Klarna.

Reply from Bouclème
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