BottleStore.com Reviews 3,512

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 143 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product quality, noting that items are exactly as described, often exceeding expectations in terms of thickness and appearance. Many appreciate the competitive pricing and the ease of the ordering process, frequently highlighting the fast delivery and secure packaging that prevents breakage. However, some customers experienced issues with delivery, including misplaced packages, incorrect delivery addresses, and delays in receiving tracking information or the order itself. A few people also mentioned high shipping costs or receiving damaged items.

What people talk about most

Product

Users describe positive interactions with product quality and selection. Many reviewers praise the great... See more

Delivery service

Consumers find delivery service to be positive. Many customers praise the super fast shipping, with orders... See more

Order

Reviewers mention positive feedback about order. Many customers praise the ease of ordering and the quick... See more

Quality

Customers had positive experiences with quality. Many reviewers praise the high quality of the bottles and... See more

Price

Reviewers highlight positive aspects of price. Many customers praise the very good and competitive prices,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The flint glass jars are exceptionally clear, and are exactly what I wanted. The shipping costs caused them to be the most expensive glass jars I've ever bought, but they were exceptionally well pac... See more

Rated 4 out of 5 stars

The product is great, the communication is great, but your website is absolutely annoying. There is a drop down menu that pops up WAY TOO OFTEN and makes the experience dreadful. Its also not as easy... See more

Rated 4 out of 5 stars

Easy to order. Fast order prep time. *If you make an error on your order after business hours you cannot edit any part of the order & there is no cancel option online or in email confirmation. I con... See more

Rated 4 out of 5 stars

All but one honey jar had damage (I ordered LOTS), which was replaced:) Interior boxes looked beat up on a corner or two and lots of foot prints but surprisingly very little damage to glass bottles i... See more


Company details

  1. Packaging Supply Store
  2. Business to Business Service

Information provided by various external sources

Whether it is glass boston round, plastic cylinder, cosmetic cylinders, wide mouth packers, double wall jars, plastic drums, food jars, spice containers, candle jars, essential oil bottles, or lab dropper bottles, they are all priced competitively to fit your packaging budgets.

Written by the company


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

4K reviews

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Replied to 6% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Excellent quality!!!

I ordered candle jars and I’m beyond impressed! Every single jar arrived in perfect condition—no cracks, no chips, just flawless glass. The packaging was incredibly secure, ensuring safe delivery. The jars themselves are high-quality, exactly as described, and perfect for my candle-making business. I will definitely be ordering again. Highly recommend!

17 March 2025
Rated 5 out of 5 stars

Great selection

Great selection. The two containers I ordered were just what I was looking for. Order arrived quickly. I'm lazy, it didn't need to come that fast. I liked the paper packing so much I kept it for another use.

16 March 2025
Rated 5 out of 5 stars

This was my first order

This was my first order. Very happy with the quality of the bottles but there was some breakage during the delivery.
Only took one email with a question about it and they were on it. Replacements were on the way immediately. Definitely will keep my business!

15 March 2025
Rated 5 out of 5 stars

Perfect for a unique Soft Serve Shop

I have a soft serve shop that has around 80 flavor concentrates. After a number of years of using the bottles provided by the supplier — which had white labels and were very hard to keep clean and presentable — I found translucent 8 ounce bottles from BottleStore that would accommodate the very specific pumps required for these concentrates. I wish I could post a photo because these bottles are perfect! I affixed laminated labels for easy identification. Cleaning is a breeze and my flavoring station looks like it was created by a pro. Easy to order. Quick shipping. And the price was much better than I hoped.

20 March 2025
Rated 5 out of 5 stars

Fast cared for shipping and amazing product

I love this company!! They always fulfill quickly and the shipping carriers get it to me fast as well (maybe they are shipping from same region as me!) ! They actually care about their products showing up in great condition (glass!!) and the packaging shows they care !! I switched to this company about a year ago when I found them, and have never looked back! Thank you to all your team!!

18 March 2025
Rated 3 out of 5 stars

good products

I don't like the caps packed in stapled paper shopping bags. It makes me wonder how they were packed and if they were contaminated. Also I understand the need for packing but it was a little excessive and I feel the items could have been consolidated into a few less boxes. I am grateful to have found a domestic supplier. The prices could be a little better but seem competitive. From my end it is just difficult to provide a competitive product when half the cost goes to bottling and labeling.

5 March 2025
Rated 2 out of 5 stars

a bit of a challenge

I find your website difficult to navigate and put both a bottle and a top together. We had an extensive issue with our order creating back orders for customers when the lids did not fit.
HOWEVER, I will say your customer service is very competent, helpful and patient. It is why we continued with our order and will continue our business with BOTTLE STORE.

11 March 2025
Rated 5 out of 5 stars

Great experience overall.

The price of shipping may be high but the jars I ordered were still less expensive than from Amazon. They were shipped very quickly and extremely well packed.

10 March 2025
Rated 4 out of 5 stars

Almost a solid 5 of 5!

Quick and efficient when it came to getting the bottles delivered. Perfect bottles just as advertised. Great experience would have been 5 of 5, just need to tidy up with payment processing, page said error when payment was processed without a hitch apparently. Eitherway, awesome company!

5 March 2025

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