I bought this as a gift for my mother for Mother's Day. So far my experience has been positive. My product which was the eye red light machine came approximately 2 weeks after I ordered it. I will mak... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Well the first one only work for a week and returned it. Contacted customer service and receives response with a new one will be coming. The actual machine turns off in 10 mins which is great. As o... See more
Company replied
I am usually an attentive shopper and I finally pulled the plug to buy this! After tons of research and brands, silly me didn’t realize I ordered the mens version instead of the women! I emailed custo... See more
Company replied
I purchased the botanique under eye light therapy around 12 months ago ! I cannot fault the product as it has certainly made a noticeable difference to my under eye appearance. Unfortunatel... See more
Company replied
Company details
Written by the company
Botanique Paris is an innovative beauty technology company specializing in at-home skincare. Our award winning device, RevitalEyes™ combines advanced light therapy with microcurrent technology. Founded with a mission to make professional-grade skincare treatments accessible and affordable, we've served over 300,000 customers worldwide through our direct-to-consumer platform at http://botaniqueparis.com/ and previously http://shopbotaniqueparis.com/. We’re currently running a Mother’s Day promotion as part of our seasonal campaigns ❤️
Contact info
Los Angeles, United States
- support@botaniqueparis.co
- botaniqueparis.com
4.3
Excellent
2K reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
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Easy to use product and more convenient…
Easy to use product and more convenient than a whole face mask.
13 May 2026
Unprompted review
Reply from Botanique Paris
Thank you so much! 😊 We’re happy to hear it’s working great for you and appreciate you taking the time to share your feedback.
I received incredible support from…Cath
I received incredible support from customer service rep Cath. Unfortunately the red light glasses didn’t work for my genetic dark circles. I submitted my photos and video as requested and I was happily granted a refund. The communication and friendliness was outstanding!
12 May 2026
Unprompted review
Reply from Botanique Paris
Thank you for sharing your experience! 😊 We’re sorry the red light glasses weren’t the right fit for your dark circles, but we’re glad Cath was able to support you with clear, friendly communication and a smooth resolution.
Early days but the product seems a good…
Early days but the product seems a good quality and reading others reviews sounds promising.
13 May 2026
Unprompted review
Reply from Botanique Paris
Thank you for sharing your early feedback! 😊 We’re glad the quality is standing out so far, and we hope you continue to have a great experience as you use it.
Fast response
Fast response and able to assist to improve the overall experience.
11 May 2026
Unprompted review
Reply from Botanique Paris
Thank you for your feedback! 😊 We’re glad our team was able to respond quickly and help improve your overall experience.
The microcurrent is real and effective
I thought the microcurrent factor might be a gimmick but it’s there and the conductivity is much improved with the use of a water-based gel. It’s also easy to tolerate.
12 May 2026
Unprompted review
Reply from Botanique Paris
Thank you for sharing your experience! 😊 We’re glad to hear the microcurrent feels effective and that using a water-based gel has helped improve conductivity while keeping it comfortable to use.
Easy to use and I could see results…
Easy to use and I could see results right away!
12 May 2026
Unprompted review
Reply from Botanique Paris
Thank you for your feedback! 😊 We truly appreciate you taking the time to share your experience with us.
Had a concern
Had a concern, support messaged me back within 10 minutes at 11pm at night. Great customer service
11 May 2026
Unprompted review
Reply from Botanique Paris
Thank you for sharing your experience. We’re so glad our team was able to respond quickly and support you when you needed it. We truly appreciate your kind words 😊
Reply from Botanique Paris
Thank you for your feedback. We’re so glad to hear it’s working perfectly for you and that it’s been exactly what you needed. We truly appreciate your support 😊
Reply from Botanique Paris
Thank you for your feedback. We’re so glad to hear you find it easy to use and fantastic. We truly appreciate your support 😊
Saw results in about a week
Saw results in about a week! Definitely recommend it!!
11 May 2026
Unprompted review
Reply from Botanique Paris
Thank you for sharing your experience. We’re so glad to hear you saw results so quickly and truly appreciate your recommendation and support 😊
Reply from Botanique Paris
Thank you for your feedback. We’re so glad to hear you’re happy with the product, and we truly appreciate your support 😊
Reply from Botanique Paris
Thank you for sharing this! 😊 We’re so happy to hear you’re already feeling excited and noticing early results on your first day.
Excellent customer service
Excellent customer service. I emailed about a broken product, and within a few hours received a response that it was covered by the warranty. After a quick confirmation of my shipping address, a replacement was sent very quickly. Very happy with the friendly and hassle-free service provided by Hazel and Botanique Paris.
Thanks!
27 April 2026
Unprompted review
Reply from Botanique Paris
Thank you for sharing your experience. We’re so glad Hazel was able to assist you quickly and make the process smooth and hassle free. It’s great to hear you’re happy with the support, and we truly appreciate your kind words and support 😊
Amazing product!
Amazing product!! I can already see results and haven’t been using for very long at all!!
11 May 2026
Unprompted review
Reply from Botanique Paris
Thank you for your feedback. We’re so glad to hear you’re already seeing results so quickly. We truly appreciate your support 😊
Very unique product that is quickly…
Very unique product that is quickly giving 🔥results! Finally!
4 May 2026
Unprompted review
Reply from Botanique Paris
Thank you for your feedback. We’re so glad to hear you’re already seeing great results and enjoying the product. We truly appreciate your support 😊
Botanical Paris had my order ready and ready for shipping in the same day as I ordered. Also all products were great quality as expected. Thank you !!
Botanical Paris had my order ready and shipped really. When I received my
11 May 2026
Unprompted review
Reply from Botanique Paris
Thank you for sharing your experience. We’re so glad your order was prepared and shipped quickly, and that the products met your expectations in terms of quality. We truly appreciate your support 😊
I had a fault on my glasses
I had a fault on my glasses, and they agreed to replace.
11 May 2026
Unprompted review
Reply from Botanique Paris
Thank you for your feedback. We’re glad our team was able to assist and arrange a replacement for you. We truly appreciate your support 😊
I loved it...
9 May 2026
Unprompted review
Reply from Botanique Paris
Thank you for your feedback. We’re so glad to hear you loved it, and we truly appreciate your support 😊
I just received my RevitalEyes and I’m…
I just received my RevitalEyes and I’m very excited to see how it works.
10 May 2026
Unprompted review
Reply from Botanique Paris
Thank you for sharing this. We’re so glad your RevitalEyes has arrived and that you’re excited to get started. We truly appreciate your support and hope you have a great experience with it 😊
Cath handled my issue very quick and…
Cath handled my issue very quick and well. Love the product and the service !
10 May 2026
Unprompted review
Reply from Botanique Paris
Thank you for sharing this. We’re so glad Cath was able to help quickly and take care of your issue, and it means a lot to hear you’re loving both the product and the service 😊
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